Hotel Wailea Maui

We stayed here in Jan 2013 to celebrate our 30th wedding anniversary. Well let me just say, the rooms in the web site photos and the rooms they put you in are not the same! The room was old, out dated, dirty, and run down! When we brought the matter to the staffs attention, they offered an upgraded room for over $100.00 extra per night! We were not happy with this offer, so we left and found a much nicer, cleaner, and closer to the beach resort for less money. Maybe the upgraded rooms are nicer the the old, rundown rooms, but if your going to pay over $400.00 per night, there are many other nicer places to stay for less money!

This is my second time to stay in this hotel, it is so fantastic and I love it so much.

They are in a great location, near the beaches of Wailea. The rooms need updating but the bed is comfortable and all the rooms are suites. We love the access to the free spa that we used regularly.

Love this hotel! The suite was great. Only the breakfast was not that satisfying.

The lobby, pool and grounds were absolutely beautiful. It did not have that big resort or crowded feel. Definitely felt like we were in Hawaii. Rooms were disappointing. Dated and in need of remodeling throughout. Staff was very accommodating.

this is a decent hotel in a fantastic location. Rooms are very large, clean and comfortable. All staff are nice and friendly. The negatives: the pool was very small, the breakfast was too simple, and the views from your room are obstructed if you are in the back and are staying on the first floor.

The entrance, bell staff, lobby, and pool area was all fantastic. The room, furniture, comfort, and amenities all need to be addressed. The hotel web site shows chic, modern, luxuriously appointed rooms. While the entrance and lobby areas promote this feeling, the rooms do not. Poor lighting, lack of furniture in a large suite, lack of kitchenette amenities, mediocre bedding, tv cables hanging down walls, stained carpet, etc... I will say the room was clean - just not at all what you expect. The Wailea location is great, just don't expect the image you see on the website throughout the experience.

Staff was great, awesome breakfast in the morning! Driving service, awesome location. Perfect size facility. Parking was a little far away due to land layout.

we liked the low key friendly atmosphere>not being fans of the mega-hotels along the beach, Hotel Wailea, with its multiple elevations, lovely gardens and lawns, made our space feel very private(4 accommodations to a building). The views from nearly every perspective were wonderful. Capische?

The location was great. We normally stay in Kapalua, but wanted to experience this side of the island. The hotel has very little amenities. The fitness room says newly remodeled, although little to no equipment, and most was broken and old. The spa was not your traditional spa. Very old and run down and we went to use hot tub one evening and found it full of children with parents swimming in hot tub with sand buckets and shovels. In room wireless did not work entire stay. The pool bar was closed for the entire stay. The on site restaurant is only open for dinner. The laundry facility was being remodeled during our stay. We spent the bulk of our time spending money at other hotels that had facilities. I would recommend looking at other properties.