$219 Avg/night
Rate and special offer based on Check-in: Sep 28, 2014 Check-out: Sep 30, 2014

Sheraton Maui Resort and Spa

4 stars
2605 Kaanapali Parkway, Lahaina, Maui, HI 96761
Hotel Overview
Reviewer score
4.2
out of 5
650 reviews
Unforgettable experience

The Sheraton at Black Rock in one word is unforgettable. This resort is amazingly beautiful, clean... See full review

  • Dmchavez1984
  • Sep 9, 2014
Sheraton Maui Review

We got an ocean front room at the Sheraton for our honeymoon. The view was absolutely gorgeous. It... See full review

  • KEG8417
  • Sep 2, 2014
Climbing high over a verdant lava outcrop, The Sheraton Maui Resort is a huge tropical retreat on Maui's west coast. Bamboo features, rattan chairs and Hawaiian traditional prints mark out the decor inside, while private lanai-style balconies give you your own private slice of nearby ocean vistas. The 142-yard pool with a lazy river and slides will keep families busy all day long, and with the special 'keiki' (meaning 'children' in Hawaiian) program providing treats like milk and cookies sent to your room, you might find the kids even more reluctant to leave than you are. Watch your dinner flame-cooked before your eyes at Teppan-Yaki Dan, or eat alfresco at Black Rock Terrace. Every day at sunset, guests can sit back and witness the awesome cliff dive ceremony.
Key facts
  • 508 guestrooms
  • Spa
  • Fitness center
  • Night-lit tennis courts
  • Gift shop
  • Free Wi-Fi
  • On-site rental car office
  • Luau on resort grounds
  • 5 restaurants: Cliff Dive Grill, Mai Tai Bar, Black Rock Terrace, Teppan-Yaki Dan, Black Rock Steak & Seafood
  • Private open-air dining options
  • Regular evening luau entertainment
Neighborhood
Situated right on top of Black Rock, Sheraton Maui Resort runs along Ka'anapali Beach and is next to Whalers Village, an open-air mall filled with boutiques, shops and restaurants. The area is a convenient 2.5 miles away from Kapalua-West Maui Airport (JHM), and Lahaina town is a 10-minute ride, if you're in the mood for some tiki bar-hopping along the seafront.
Hints and tips
To avoid lengthy walks to reach your room, book a space closer to the arc of the complex, where most of the action takes place. Building six will provide the quietest rooms, and buildings three and four are closer to the pool and nightlife.

Whaler's Village is a good tip for quick eats, like burritos or pizza, if you're trying to conserve vacation funds.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.925 -156.6928
Area served
Ka'anapali Beach Resort, West Maui. Ka'anapali Golf Courses and Whaler's Village Shopping and Restaurants on walking beach path. Nearby Historic Lahaina town and Kapalua areas.
Nearby airports
Kahului Airport-OGG (major airport), Kapalua-West Maui Airport-JHM
Area description
Ka'anapali Beach is well known for its pristine sand, and snorkeling at Black Rock (from novice to experienced). The exclusive resort area is home to 2 championship golf courses and world class shopping and dining. Sheraton Maui Resort & Spa is anchored by Black Rock and boasts the most coveted location on the beach, catering to relaxing honeymooners, and active families alike. Winner of many travel awards, Maui is consistently voted World's Best Island in notable travel forums, truly capturing the Aloha spirit welcoming life-long visitors and travel enthusiasts from around the world.

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Sheraton Maui Resort and Spa Rooms

1 Bedroom Jr Suite Ocean View
Ocean View suite. 650 sq. ft. and the main bedroom can be partitioned off by the sliding door. Extra large bathrooms with standing shower, plus bathtub shower combo, double sinks. Wet bar sink area.
1 Bedroom Ohana Suite
650 sq. ft. and the main bedroom can be partitioned off by the sliding door. Extra large bathrooms with standing shower, plus bathtub shower combo, double sinks. Wet bar sink area.
Resort View
Approx. 340 sq. ft. Views of resort grounds including manicured lawns, tropical foliage, golf course, pools, or West Maui Mountains. One king or two double beds.
Partial Ocean View
Approx. 340 sq. ft. Combination view of part ocean and part resort grounds including manicured lawns and tropical gardens, golf course, pools, or West Maui Mountains. One king or two double beds. Partial ocean is only viewable from lanai.
Ocean View
Approx. 340 sq. ft. Ocean views including resort pool area, palms trees and resort gardens. One king or two double beds. Ocean is viewable from interior of room.
Deluxe Ocean Front
Approx. 415 sq. ft. Expansive ocean views including neighbor islands, beach area, resort lawns and gardens, or tropical foliage. One king or two double beds. Most panoramic ocean view with the least obstructions.
Ocean Front
Approx. 340 sq. ft. Ocean views including beach area, neighbor islands, resort pool area, and resort grounds. One king or two double beds. Ocean is viewable from interior of room.
Deluxe Ocean View
Approx. 415 sq. ft. Ocean views with neighbor islands including resort pool area, beach, palms trees and resort grounds. Sunsets and Black Rock are viewable from many of these rooms. One king or two double beds. Ocean is viewable from interior of room.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Dining

Cliff Dive Grill
Named Best BBQ Grill on Kaanapali Beach the Cliff Dive Grill is the hot spot to enjoy drinks and Chefs island inspired gourmet skewers featuring local fish, jumbo shrimp, premium beef and Maui vegetables prepared over an open flame.
Black Rock Steak & Seafood
Atmosphere: Indoor/Outdoor open air seating. Cuisine: USDA Prime Steaks and prepared fresh seafood. Kids menu is available. Reservations recommended. Setting: Resort Fine Dining.
Dinner Under the Stars
Atmosphere: Custom, private dining experience with dedicated server and location. Reservations required.
Black Rock Terrace
Atmosphere: Indoor/Outdoor open air seating. Cuisine: Breakfast ala carte and buffet. Setting: Casual
Mai Tai Bar
Atmosphere: Poolside dining. Cuisine: Grilled Sandwiches, Salads, Kids Menu. Setting: Oceanside Pool Bar.
Starbucks
Atmosphere: Lobby kiosk, Cuisine: Coffee, pre-packaged sandwiches, wraps, fruit and snacks.
Oceanfront Sunset Luau
Traditional Hawaiian luau buffet dinner, fire knife dancers and hula show.
Teppanyaki Dan
Cuisine: Japanese, live action table side cooking. Reservations required. Setting: Resort casual.
Link@Sheraton Lounge
Atmosphere: Computer lounge and bar. Open air with LCD TVs. Light cuisine. Appetizer style fare.

Meeting facilities

Meeting Info
The true reward of gathering at Sheraton Maui becomes immediately apparent in the outdoor settings. The pristine expanse of the Ocean Lawn, rolling down to the surf, promises Hawaiian festivities of old: perhaps a lu'au with a splurge of torches, or a lively cookout in the style of the paniolo (Hawaiian cowboy). The 12,000 square-foot Ocean Lawn is unprecedented in its breathtaking backdrop of Pu'u Keka'a, the Pacific Ocean and neighboring islands. The Anuenue Lawn, set amidst fresh Hawaiian ferns, is a perfect venue for festive affairs of up to 250 people.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (650)

Ratings and reviews for Sheraton Maui Resort and Spa

Overall score

4.2 / 5
5.01.0
650 out of 650
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.8
Value:
3.9

90% would recommend to a friend.

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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
Dmchavez1984
San Diego, California
Sep 9, 2014

Unforgettable experience

The Sheraton at Black Rock in one word is unforgettable. This resort is amazingly beautiful, clean and set right off Black Rock which is a great snorkel spot. Everything was perfect here!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
Funky Fish
Seattle, WA
Sep 4, 2014

Great Resort, but Pool Needs Improvement

This was our second stay at the Sheraton. The pool and surrounding facilities not as good as our first stay, and they could be improved to enhance the experience of the great resort. This includes security (keeping non-guests out of the pools, protecting personal property, more employees/staff), cleanliness (bathrooms, tables, and chairs were consistently dirty), and maintenance (broken umbrellas, clogged drains, neglect, etc). The location does not get much better though - hopefully the issues with the pool get resolved.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
KEG8417
Chicago, IL
Sep 2, 2014

Sheraton Maui Review

We got an ocean front room at the Sheraton for our honeymoon. The view was absolutely gorgeous. It was pretty expensive considering that the room didn't come with anything like free breakfast or other perks that you may see but it was well worth it for the room view. The pool and beach were probably the best that I saw when we walked to the nearby resorts. I would definitely book a room here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: Short walk from hotel

Hawaii is so expensive that we walked down to Whalers Village close by and bought some groceries at the ABC store (breakfast and snacks mostly). That helped save some money throughout our week.

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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
Mehdi Ed
Sacramento , California
Aug 31, 2014

Nice place to stay for vacation

This resort was about 40 minutes away from Maui Air port ( OGG). Very nice, clean, friendly staffs ,except the parking's staff. This hotel is perfect for some one who has no children. If you have children it is better you stay at next hotel Westin they have more facilities for children. I had no kids and we had a good time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Shopping center is near by and there is a walking pass next to ocean and other resorts.

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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
Kukana Huddleston
Novato, CA
Aug 14, 2014

Great Honeymoon!

You can't go wrong booking a trip. We saved big money by booking through this site verses booking the hotel, airfare and car separately. We always go through this site and we find it provides the best value for your money. If you aren't in a hurry to book something fast, keep coming back to the site and select other possible dates to find the best pricing. Hawaii is our favorite destination. I hope you try them an experience the savings for you and your family. Aloha! Kukana

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

The only thing I would add is to select the breakfast package which includes a delicious breakfast/brunch each day. Otherwise you will pay $30 a plate each morning.

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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
Cody's traveling mom
San Jose, CA
Aug 12, 2014

Great location and service

The Sheraton is located right on Black Rock. You can walk right out on their beach had have great snorkling, stand up paddle boarding or just playing in the water. Their service was great and I could not ask for more. The only complaints I have would be the rooms could be a bit updated and the prices for food at the hotel are extremely high.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Money-saving tip: Not Applicable

The rooms have a microwave and refrigerator. Buy lots of water and other food items at the nearby grocery stores and save some money on food.

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Review of Sheraton Maui Resort and Spa

Reviewer score

3
5.01.0
MoyMoy
Yuma, Arizona
Jul 17, 2014

Adequate Getaway

Arriving on our first night at Sheraton was disappointing because, the reservation we made couple of months ago for two beds was sold out. They put us in 1 King size bed and two roll-away beds in a small room. The room was crowded and unsafe for that night. The next day, they moved us to different room with two beds. Underneath the bathroom sink the plumbing was leaking and the sliding closet doors was too difficult to slide. They did fix the bathroom plumbing quickly. Sliding closet doors remained the same. The staff at Sheraton was wonderful but the quality of the room was not as I expected from a Sheraton.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
2
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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
Mike T A.
Los Angeles
Jul 4, 2014

Maui

Great hotel, beautiful location! Nice clean rooms on beautiful grounds

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
New Mrs. Wilson
Austin, Texas
Jun 19, 2014

Great honeymoon!

The hotel and amenities are beautiful! The room was pretty plain and ordinary but since the grounds, pool and beach were so close and gorgeous we didn't spend much time there. Great stay overall!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Sightseeing tip: Not Applicable

Get the jeep or convertible :) the views are amazing and the drives are great.

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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
hereandthere
Cupertino, CA, USA
Jun 18, 2014

Location location location

The Sheraton lives from its location, amenities as well as the very we'll trained and friendly staff. Cons: uncomfortable beds (too soft), constantly running out of pool towels and not enough pool chairs in the shade.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
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