$269 Avg/night
Rate and special offer based on Check-in: Jan 2, 2015 Check-out: Jan 3, 2015

Sheraton Maui Resort and Spa

4 stars
2605 Kaanapali Parkway, Lahaina, Maui, HI 96761
Hotel Overview
Reviewer score
4.2
out of 5
661 reviews
WILL RETURN

GREAT LOCATION AND STAFF. ROOMS COULD BE MORE COMFORTABLE (BEDS) AND THEY DEFINITELY NEED TO ADD... See full review

  • hereandthere
  • Nov 26, 2014
Awesome!

This place is amazing. Set on Black Rock, I don't think there is a better place I could've picked... See full review

  • Dmchavez1984
  • Sep 23, 2014
Climbing high over a verdant lava outcrop, The Sheraton Maui Resort is a huge tropical retreat on Maui's west coast. Bamboo features, rattan chairs and Hawaiian traditional prints mark out the decor inside, while private lanai-style balconies give you your own private slice of nearby ocean vistas. The 142-yard pool with a lazy river and slides will keep families busy all day long, and with the special 'keiki' (meaning 'children' in Hawaiian) program providing treats like milk and cookies sent to your room, you might find the kids even more reluctant to leave than you are. Watch your dinner flame-cooked before your eyes at Teppan-Yaki Dan, or eat alfresco at Black Rock Terrace. Every day at sunset, guests can sit back and witness the awesome cliff dive ceremony.
Key facts
  • 508 guestrooms
  • Spa
  • Fitness center
  • Night-lit tennis courts
  • Gift shop
  • Free Wi-Fi
  • On-site rental car office
  • Luau on resort grounds
  • 5 restaurants: Cliff Dive Grill, Mai Tai Bar, Black Rock Terrace, Teppan-Yaki Dan, Black Rock Steak & Seafood
  • Private open-air dining options
  • Regular evening luau entertainment
Neighborhood
Situated right on top of Black Rock, Sheraton Maui Resort runs along Ka'anapali Beach and is next to Whalers Village, an open-air mall filled with boutiques, shops and restaurants. The area is a convenient 2.5 miles away from Kapalua-West Maui Airport (JHM), and Lahaina town is a 10-minute ride, if you're in the mood for some tiki bar-hopping along the seafront.
Hints and tips
To avoid lengthy walks to reach your room, book a space closer to the arc of the complex, where most of the action takes place. Building six will provide the quietest rooms, and buildings three and four are closer to the pool and nightlife.

Whaler's Village is a good tip for quick eats, like burritos or pizza, if you're trying to conserve vacation funds.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.0 out of 5
Reviewer score 4.2 out of 5
Reviewer score 4.2 out of 5

Sheraton Maui Resort and Spa Rooms

Partial Ocean View
Approx. 340 sq. ft. Combination view of part ocean and part resort grounds including manicured lawns and tropical gardens, golf course, pools, or West Maui Mountains. One king or two double beds. Partial ocean is only viewable from lanai.
Ocean View
Approx. 340 sq. ft. Ocean views including resort pool area, palms trees and resort gardens. One king or two double beds. Ocean is viewable from interior of room.
Deluxe Ocean Front
Approx. 415 sq. ft. Expansive ocean views including neighbor islands, beach area, resort lawns and gardens, or tropical foliage. One king or two double beds. Most panoramic ocean view with the least obstructions.
Ocean Front
Approx. 340 sq. ft. Ocean views including beach area, neighbor islands, resort pool area, and resort grounds. One king or two double beds. Ocean is viewable from interior of room.
Deluxe Ocean View
Approx. 415 sq. ft. Ocean views with neighbor islands including resort pool area, beach, palms trees and resort grounds. Sunsets and Black Rock are viewable from many of these rooms. One king or two double beds. Ocean is viewable from interior of room.
1 Bedroom Jr Suite Ocean View
Ocean View suite. 650 sq. ft. and the main bedroom can be partitioned off by the sliding door. Extra large bathrooms with standing shower, plus bathtub shower combo, double sinks. Wet bar sink area.
1 Bedroom Ohana Suite
650 sq. ft. and the main bedroom can be partitioned off by the sliding door. Extra large bathrooms with standing shower, plus bathtub shower combo, double sinks. Wet bar sink area.
Resort View
Approx. 340 sq. ft. Views of resort grounds including manicured lawns, tropical foliage, golf course, pools, or West Maui Mountains. One king or two double beds.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
The true reward of gathering at Sheraton Maui becomes immediately apparent in the outdoor settings. The pristine expanse of the Ocean Lawn, rolling down to the surf, promises Hawaiian festivities of old: perhaps a lu'au with a splurge of torches, or a lively cookout in the style of the paniolo (Hawaiian cowboy). The 12,000 square-foot Ocean Lawn is unprecedented in its breathtaking backdrop of Pu'u Keka'a, the Pacific Ocean and neighboring islands. The Anuenue Lawn, set amidst fresh Hawaiian ferns, is a perfect venue for festive affairs of up to 250 people.

Dining

Dinner Under the Stars
Atmosphere: Custom, private dining experience with dedicated server and location. Reservations required.
Black Rock Terrace
Atmosphere: Indoor/Outdoor open air seating. Cuisine: Breakfast ala carte and buffet. Setting: Casual
Mai Tai Bar
Atmosphere: Poolside dining. Cuisine: Grilled Sandwiches, Salads, Kids Menu. Setting: Oceanside Pool Bar.
Starbucks
Atmosphere: Lobby kiosk, Cuisine: Coffee, pre-packaged sandwiches, wraps, fruit and snacks.
Oceanfront Sunset Luau
Traditional Hawaiian luau buffet dinner, fire knife dancers and hula show.
Teppanyaki Dan
Cuisine: Japanese, live action table side cooking. Reservations required. Setting: Resort casual.
Link@Sheraton Lounge
Atmosphere: Computer lounge and bar. Open air with LCD TVs. Light cuisine. Appetizer style fare.
Cliff Dive Grill
Named Best BBQ Grill on Kaanapali Beach the Cliff Dive Grill is the hot spot to enjoy drinks and Chefs island inspired gourmet skewers featuring local fish, jumbo shrimp, premium beef and Maui vegetables prepared over an open flame.
Black Rock Steak & Seafood
Atmosphere: Indoor/Outdoor open air seating. Cuisine: USDA Prime Steaks and prepared fresh seafood. Kids menu is available. Reservations recommended. Setting: Resort Fine Dining.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (661)

Ratings and reviews for Sheraton Maui Resort and Spa

Overall score

4.2 / 5
5.01.0
661 out of 661
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.8
Value:
3.9

90% would recommend to a friend.

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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
sarahbrice
Business
Brownsville
Dec 21, 2014

Quick Family Getaway

My husband and our 2 sons, aged 9 and 6, stayed here for four days in December. The boys LOVED it, and it was our second stay as a couple. The oceanview room was beautiful, the on-site food choices delicious, the pool provided hours of entertainment and the snorkeling from right off the shore cannot be beat (this is why we stay here!). It was neat to see everything decorated for Christmas, an experience in itself. A few cons: the bed was not comfortable, the bathroom has no fan (so it gets very steamy and stinky with multiple young men...), the housekeeping staff only kept things moderately clean-we still found food on the floor, hairs in the bathroom-yuck. Also, there needs to be a better late checkout option than noon-even if it costs a bit so that families leaving for an overnight flight can still enjoy the resort and be able to shower off later before leaving.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
YoYo18
Business
Woodland hills
Dec 17, 2014

Great Location

I've stayed at this hotel a few time now and like it very much. The only thing I noticed this time are was that the pools weren't heated (actually kind of cold) which we didn't really like. Otherwise, it has a great beach and is in a great location!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
Amogh
Business
San Jose
Dec 16, 2014

Great location

Wonderful location right besides black rock for snorkeling with huge turtles. Also few minutes walk from market/grocery shops and few fine dining restaurants too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
hereandthere
Business
Cupertino, CA, USA
Nov 26, 2014

WILL RETURN

GREAT LOCATION AND STAFF. ROOMS COULD BE MORE COMFORTABLE (BEDS) AND THEY DEFINITELY NEED TO ADD MORE UMBRELLAS AND LOUNGE CHAIRS AROUND THE POOL AND ADJACENT AREA

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Maui Resort and Spa

Reviewer score

3
5.01.0
ms twin
Business
san jose
Nov 25, 2014

petfect location

Absolutely beautiful pool with beach view. Rooms just standard hotel rooms. Great snorkeling.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Sheraton Maui Resort and Spa

Reviewer score

3
5.01.0
Yukedawg
Business
Silverdale, Washington
Nov 25, 2014

Awesome location and pool. Rooms need work

Loved the pool and beach location but the room was severely outdated and the housekeeping staff didn't change the duvet covers nor did they wipe down the bathroom counter (which of course made me wonder what else wasn't clean and gave the room a much grosser feeling) They did, however, seem to vacuum whenever we had the room cleaned, since there didn't seem to be any sand on the carpet. For the price of the room compared to the quality of the room and housekeeping, I definitely didn't think it was worth the value as much. We even made the extra effort to tip the housekeeping staff (per hotel etiquette) each time we had the room cleaned. The internet is also not free and VERY slow unless you upgrade to $16 (I guess, we never did it though so I can't confirm the speed) for internet it is otherwise $14 a day and does NOT extend to the pool area. Not impressed. The pool IS clean, very clean, especially considering how many kids get in! Great waterfall area and cute slide. Seems to be well maintained and cleaned every night. The lounge chairs are also comfortable and clean. It has a good amount of shaded areas and non shaded areas by the pool and the bean bags that you can float on in the pool are fun! The beach is not privately owned, but it was nice to have access to great snorkeling spots where we saw at least 4 green sea turtles and tons of fish. It's a busy area, but you can go around into the cove where there are less kids. We did not try any of the restaurants provided at the resort, but we did order 2 pina coladas by the pool for an exorbitant amount for not much alcohol in it. We did not ever buy another but we did order food from the bar and it was pretty good and not too expensive. (both referring to the mai tai bar by the pool) Staff was fairly friendly and helpful. Every time we passed someone they would greet is with the traditional 'aloha'.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Walk to the Whaler's Village for breakfast. It is much less expensive compared to the hotel provided restaurants and you can get a cup of drip coffee for about $3 instead of $6

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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
Mishka's dad
Business
Seattle
Nov 23, 2014

Great Location

Pleasant getaway. Location is the best. Plenty of nice restaurants around

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Maui Resort and Spa

Reviewer score

4
5.01.0
Paige050785
Business
Los Angeles
Nov 3, 2014

romantic get-a-way

it was nice. Not as nice, but not as nice as I remember. I stayed at this hotel 10 years ago. The beach at this hotel is amazing! And we spent alot of time outdoors so the room wasnt as important.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
Dmchavez1984
Business
San Diego, California
Sep 23, 2014

Awesome!

This place is amazing. Set on Black Rock, I don't think there is a better place I could've picked to stay. This place was truly amazing and breath taking. I would highly recommend this place to anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Everything is a short walk away!

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Review of Sheraton Maui Resort and Spa

Reviewer score

5
5.01.0
SADxoxo
Business
Los Angeles, CA, USA
Sep 19, 2014

Maui 2014 Dominguez

We upgraded to a room with view of the beach, on the black Rock side, and that also entitled us to free continental breakfast on the 8th floor. Joann, the morning hostess, was extremely nice and had a lot of hints for travelers. She has a great personality and was very funny. Loved her!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

LAHAINA

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