Loved the location, rooms are clean, food is good. There is a shopping area near. about 40 minutes away from the airport. Service is great! Do not buy helicopter rides, luau from the hotel; shop around - you get better deals and better experience!
The location could not have been better. The elevated pool deck overlooking the beach made it perfect to enjoy the sunny , watch the waves, watch the people going by, watch the whales spouting and have access to the pool to cool off. The hotel
staff were very helpful and eager to help. The courtesy bottles of water daily to the spacious room help make the trip very enjoyable. Their location on the entire beach was superior to any hotel that we saw while waliking along Kaanapali beach. Located next to the Whaler Village mall gave easy access to shopping and restaurants. We had a wonderful time and would recommend it highly.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The Hula Grill Barefoot Beach and Leilani's outside were excellent and reasonably priced. Relish Grill in the Westin had very good food and the single food size would have been enough for two, For a special event the atmosphere, food and service could not be better than at Mama's Fish House restaurant an 1.5 hour drive to Paia on the north shore of Maui.