The Westin Ka'anapali Ocean Resort Villas

We were in an "ocean view" deluxe villa, but the actual view was mostly pool and lounge area, with a small view of the ocean. However, it was only a 1 min walk to the pool, and another minumte to the the beach. Very friendly and accomodating staff. We were very happy with the room--very clean. One disappointment was that hotel's reward program cannot be used when booking through discount travel sites.

The Westin was a great place to stay for a family of 5. Kitchen was well supplied and we did the majority of our meals in our villa. I would definitely stay here again.

this location is close to everything and there is great snorkeling right off shore

What a beautiful, luxurious place! We were a family of 10 (grandparents, children and grandchildren). We had two 2-bedroom units and they worked perfectly for our needs. This is a great option for families of five. The rooms were exceptional in size, especially the bathrooms. They were the largest bathrooms I have ever seen. Shower was great - great water pressure and plenty of hot water. Great double closet and great exceptionally comfortable king size bed. Everyone loved the pool and ocean. We stopped at COSTCO right out of the airport and stocked up on breakfast and lunch items. With a group of 10, this saved a lot of money. We barbequed 2 nights and ate breakfast most days in our rooms. I definitely recommend not getting cleaning service every day and get the breakfast buffet voucher instead. Take advantage of the free shuttle to go to Lahaina (you have to pay to park in most places in Lahaina). Be sure to take the shuttle to Black Rock at the Sheraton - you will be able to snorkel and swim with the turtles. The turtles like to feed along Black Rock in the afternoon between 2-4 PM. This was a highlight of the trip. Don't miss the sunsets - great photo ops! Love Maui and the aloha spirit.

Everyone was super friendly. Felt very comfortable and the rooms were nice and big. Loved the comfort of having a kitchen especially when traveling with children. Best hotel I have ever stayed in. Highly recommend it and would definetly come back.

The Westin Ka'anapali Ocean Villas is a great hotel. It has wonderful amenities and perfect for the entire family.

MY FAMILY AND FRIENDS STAYED ONE WEEK AT THIS RESORT. THE WHOLE GROUP HAD A GREAT TIME AND ALL WANT TO GO BACK. THE BEST VACATION I HAVE EVER HAD. THERE WASN'T ANYTHING WE WANTED THAT WASN'T AVAILABLE.

Arrival was a failure, they have a shuttle but don't pick up from the airport 1 mile away, not a major failure just a lost opportunity for them to impress you. They lost a major opportunity by delaying our check in. I stay at many hotels each year and this was a first experience for me. They would not allow check in before 4pm period. The reason they stated was room not ready. I find it hard to believe that all rooms become available at 4pm. We arrived at noon usually a good time to arrive, but were told room would not be ready until 4pm. I rated the staff for this as they could have done a lot to make this a better wait. Usually when you are very patient you get a little bit of a benefit like a better view, did not happen. I honestly believe they waited to assign our room to make sure all premium customers got the best rooms (I am not a conspiracy person really). They assigned us the room that is the farthest from the beach still meeting the partial ocean view legally (we were exposed to a ton of highway noise in this room and could only see the ocean from the corner of our Lanai. Fantastic location on Ka'anapali Beach. We saw many whales from the pool or just on the beach. They are a little conservative with beach towels with cards to control charging you if you lose one (not typical of a high end hotel like Westin). Beautiful rooms with nice amenities like huge whirlpool tubes and large high end tiled showers. The kitchen and washer/dryer in room was great. They could make the on site store a little more reasonable but the grocery store is close by. Overall great location, great room, Concierge was selling a little too much and not serving, but ask for Sherry she was great!!

This was our first trip to Maui and we loved it! The service at the Westin was superb. We were on a tight budget so reserved the least expensive room but when we checked in, they upgraded us to a one bedroom suite! Fantastic!! Everything you'd need. Please we got two free buffet breakfasts every day. The best part was the landscaping and pools. Couldn't be more beautiful. Also the family atmosphere was superb. We had our 2 year old grandson with us and he loved it. We will definitely return, if the opportunity arises. It was an unforgettable vacation.

The beach is great. Be sure to go green--forgo room service for the day and get a voucher for a very filling breakfast buffet.