Sheraton Maui Resort and Spa
http://www.orbitz.com/hotel/United_States--HI/Lahaina/Sheraton_Maui_Resort_and_Spa.h4262/
Hotel Overview
Premier Maui Resort
The Sheraton at Black Rock is as good as a hotel gets on Maui. Excellent beach and snorkeling in a...
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TravelGrouch
- May 16, 2013
Awesome Anniversary (20th)
This was a dream vacation!!! We were extremely happy with our resort. The only drawback for us was...
See full review
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Bulldog27
- May 7, 2013
Savor ultimate west Maui resort opulence overlooking the sea
The 23-acre Sheraton Maui Resort & Spa is one of west Maui’s most glamorous oceanfront resorts, with the opulence and serenity of a Mediterranean villa. Perched on the landmark Black Rock, the resort overlooks the famed golden sands of Kaanapali (with easy access to the beach) and guests enjoy spectacular vistas of the distant islands of Molokai and Lanai. In the winter months, the resort offers an ideal vantage point for whale watching. The Sheraton Maui won the 2007 Hotel of the Year for the Sheraton brand.Sheraton Maui Resort and Spa Rooms
- 1 Bedroom Jr Suite Ocean View
- Ocean View suite. 650 sq. ft. and the main bedroom can be partitioned off by the sliding door. Extra large bathrooms with standing shower, plus bathtub shower combo, double sinks. Wet bar sink area.
- 1 Bedroom Ohana Suite
- 650 sq. ft. and the main bedroom can be partitioned off by the sliding door. Extra large bathrooms with standing shower, plus bathtub shower combo, double sinks. Wet bar sink area.
- Resort View
- Approx. 340 sq. ft. Views of resort grounds including manicured lawns, tropical foliage, golf course, pools, or West Maui Mountains. One king or two double beds.
- Partial Ocean View
- Approx. 340 sq. ft. Combination view of part ocean and part resort grounds including manicured lawns and tropical gardens, golf course, pools, or West Maui Mountains. One king or two double beds. Partial ocean is only viewable from lanai.
- Ocean View
- Approx. 340 sq. ft. Ocean views including resort pool area, palms trees and resort gardens. One king or two double beds. Ocean is viewable from interior of room.
- Deluxe Ocean Front
- Approx. 415 sq. ft. Expansive ocean views including neighbor islands, beach area, resort lawns and gardens, or tropical foliage. One king or two double beds. Most panoramic ocean view with the least obstructions.
- Ocean Front
- Approx. 340 sq. ft. Ocean views including beach area, neighbor islands, resort pool area, and resort grounds. One king or two double beds. Ocean is viewable from interior of room.
- Deluxe Ocean View
- Approx. 415 sq. ft. Ocean views with neighbor islands including resort pool area, beach, palms trees and resort grounds. Sunsets and Black Rock are viewable from many of these rooms. One king or two double beds. Ocean is viewable from interior of room.
Amenities
- Wireless internet
- Outdoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Concierge
- Elevators
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Spa services
- Golf
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Business center
- Laundry service
- Safe deposit box
- Meeting/Banquet facilities
- Conference facilities
- Internet
- Wireless internet
- Accessibility
- Handicapped rooms/facilities
Hotel Map
- Area served
- Ka'anapali Beach Resort, West Maui. Ka'anapali Golf Courses and Whaler's Village Shopping and Restaurants on walking beach path. Nearby Historic Lahaina town and Kapalua areas.
- Nearby airports
- Kahului Airport-OGG (major airport), Kapalua-West Maui Airport-JHM
- Area description
- Ka'anapali Beach is well known for its pristine sand, and snorkeling at Black Rock (from novice to experienced). The exclusive resort area is home to 2 championship golf courses and world class shopping and dining. Sheraton Maui Resort & Spa is anchored by Black Rock and boasts the most coveted location on the beach, catering to relaxing honeymooners, and active families alike. Winner of many travel awards, Maui is consistently voted World's Best Island in notable travel forums, truly capturing the Aloha spirit welcoming life-long visitors and travel enthusiasts from around the world.
Meeting facilities
- Meeting Info
- The true reward of gathering at Sheraton Maui becomes immediately apparent in the outdoor settings. The pristine expanse of the Ocean Lawn, rolling down to the surf, promises Hawaiian festivities of old: perhaps a lu'au with a splurge of torches, or a lively cookout in the style of the paniolo (Hawaiian cowboy). The 12,000 square-foot Ocean Lawn is unprecedented in its breathtaking backdrop of Pu'u Keka'a, the Pacific Ocean and neighboring islands. The Anuenue Lawn, set amidst fresh Hawaiian ferns, is a perfect venue for festive affairs of up to 250 people.
Dining
- Cliff Dive Bar
- Atmosphere: Poolside dining. Cuisine: Grilled Sandwiches, Salads, Kids Menu. Setting: Oceanside Pool Bar.
- Black Rock Steak & Seafood
- Atmosphere: Indoor/Outdoor open air seating. Cuisine: USDA Prime Steaks and prepared fresh seafood. Kids menu is available. Reservations recommended. Setting: Resort Fine Dining.
- Dinner Under the Stars
- Atmosphere: Custom, private dining experience with dedicated server and location. Reservations required.
- Black Rock Terrace
- Atmosphere: Indoor/Outdoor open air seating. Cuisine: Breakfast ala carte and buffet. Setting: Casual
- Mai Tai Bar
- Atmosphere: Poolside dining. Cuisine: Grilled Sandwiches, Salads, Kids Menu. Setting: Oceanside Pool Bar.
- Starbucks
- Atmosphere: Lobby kiosk, Cuisine: Coffee, pre-packaged sandwiches, wraps, fruit and snacks.
- Oceanfront Sunset Luau
- Traditional Hawaiian luau buffet dinner, fire knife dancers and hula show.
- Teppanyaki Dan
- Cuisine: Japanese, live action table side cooking. Reservations required. Setting: Resort casual.
- Link@Sheraton Lounge
- Atmosphere: Computer lounge and bar. Open air with LCD TVs. Light cuisine. Appetizer style fare.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (577)
Ratings and reviews for Sheraton Maui Resort and Spa
- All travelers (577) 4.2 / 5
- Business (6) 3.5 / 5
- Couples (404) 4.2 / 5
- Families (130) 4.2 / 5
- Friends (19) 4 / 5
- Singles (17) 4.1 / 5
- Amenities:
- 4.2
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.3
- Room comfort:
- 4.3
- Location:
- 4.8
- Value:
- 3.9
90%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Upstate Mom
Great Location
The Sheraton's location is excellent. The rooms are clean but dated. The valet parking staff and concierges are great. The front desk staff is terrible. Two of the three employees I spoke with at the front desk were rude and not very helpful. When I go back to Maui, I'll be staying elsewhere.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
TravelGrouch
Premier Maui Resort
The Sheraton at Black Rock is as good as a hotel gets on Maui. Excellent beach and snorkeling in a convenient location. Food is expensive, though, at the hotel. ocean views from the lanais cannot be better.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Go to the Whaler's Village down the beach to eat!
Reviewer score
Would recommend
Bulldog27
Awesome Anniversary (20th)
This was a dream vacation!!! We were extremely happy with our resort. The only drawback for us was the resort fee that we weren't told about up front.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Kamal Kamal
Good vacation
We were a two people party and it was lot of fun. No regrets
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Kurlstar
Euphoric family trip
What a wonderful gorgeous place this is! Right when you walk in to check in the view is priceless! The grounds are green with foilage the flowers were in full bloom! The pool was awesome loved the pool bar also. Very close to Whalers village we Hardly used our rental car such a grest location! The snorkeling is THE BEST lots of fish And the turtles are friendly as long as you keep your respectful distance. Overall I had the time of my life!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Shopping tip:
Short walk from hotel
Whalers vilage
Reviewer score
Would recommend
ajsook
amazing ocean view!!!
Had the pleasure of staying 9 nights at this hotel. the ocean view (booked that way) was amazing. slept with door open every night. room was always clean.... well except for the clothes we threw all over :) super clean and comfortable... only neg. would have been the slowness at customer service counter and the food although very good at the restruant was expensive. but everything In Maui is lol! overall I would be glad to stay there again anytime....
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
Short drive from hotel
boss frogs is your place to go for outdoor adventures!!!
Reviewer score
Would recommend
Ecolorado
Great Stay
The Sheraton was a great, clean, comfortable stay. The beach was beautiful and the snorkeling was great right off the beach. The only drawbacks were the expensive hotel food and drinks and the crazy prices to rent a beach chair or cabana. They do however, have mini-fridges in the room and many island snorkel shops rent beach chairs and coolers very inexpensively for the week. We stocked up at after leaving the airport so we could at least have inexpensive meals for breakfast and lunch. We went whale watching (also saw many off the shore from our beach) and had many great dinners in Lahaina. We'll definitely be back !
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Money-saving tip:
Not Applicable
Stock up at Costco before you leave the airport area. The food is ridiculously expensive and when we did eat breakfast there - for a 30.00 buffet - not very tasty.
Reviewer score
Would not recommend
Sonalc
Not too impressed
My husband and I stayed here for 4 days in March and although we loved the property and the amenities, the staff was extremely rude. As soon as they heard we booked our trip through this site, they were just not interested to talk to us as if we got it for free. I chose this hotel by reading others reviews but our experience was completely different and not a pleasant one. Don't pick this hotel if you are one of those who get ticked off by bad hospitality.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
no nickname 90
great location
Great location, and building 6 (on the black rock) has exceptional views. You feel nickel and dimed throughout your stay, and none of the staff seem particularly invested in ensuring you have an amazing trip, but the facilities are all great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Money-saving tip:
Short walk from hotel
Buy beach chairs if you'll be there awhile, they charge by the day.
Reviewer score
Would recommend
Alex awesome
Great!
Had a fantastic time! Everyone was so nice and went out if their way to make our experience fantastic.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Leilani's at whalers village was awesome.
