Kaanapali Beach Club

Older buildings but the rooms were spacious and staff were friendly

the room was very nice but the happy hour food was atrocious. it was great having full access to parking garage. the beach is missing but they promise it will return. did not like that they snagged the weary traveller upon checkin to go to the diamond timeshare orientation and to take advantage of the free gift upon arrival. Pool was nice and big with lots of open chairs - there was never a mad dash for chairs early in the morning.

We stayed at the hotel for 6 nights in November 2012. Pros: Room: 1. The suit was very big and we were able to convert the living room into kids bedroom. The bedrooms and bathroom were clean and room service was as required. the staff replaced the sofa with two roll aways. 2. Overall a great value as compared to other locations. The hotel was away from black rock, but black rock is overrated and not really for kids (because it is too deep). mala ramp or baby beaches are great beaches. 3. The staff was quite friendly and tried to accomodate our requirements. Cons: 1. Ocean view is only partial ocean view and we were not happy about it. They have a deluxe ocean view which is really ocean view. 2. The concierge was too pushy to sell us tickets to different events and none were really that great. One tip, they are desperate and can offer discounts of up to 80% if you negotiate. Ask for what you want and not what they are offering (which is usually not the best). 3. Kitchen is also partial, meaning that you can fix a simple breakfast and nothing more. btw, ask the locals (at grocery stores where they eat and which beaches they visit. You will get great tips)

I have stayed at this hotel twice many years ago and always had a good experience until my most recent trip. I was traveling with my husband and 1 year old daughter and had requested a room with a king size bed, a crib, and also a room on a higher floor when we made the reservations 6 months prior to our stay. When we arrived at the hotel we were told that the room that they held for us had double beds and was on the 3rd floor. The only other room they had was on the 2nd floor with a king size bed. We were told we wouldn't be able to hear any noise with the waterfall being outside, but the live music at the bar was so loud and kept my daughter up. Also, the air conditioning didn't work. We called maintenance and they came up and confirmed that yes we had all the doors closed, they reset the server and then it started working, but the next day it broke again. Called maintenance and they fixed it again; however, it still wasn't working properly. It then wouldn't shut off on its own when it reached the desired temp. I had it set for 71, but would wake up and it would still be running at 68 degrees. I talked to a manager about the noise and ac and she said there were no other rooms available for several days, but the next day I saw several people checking in and out at the lobby.

We loved our stay. This is one the best hotel.......

All the hotel employees were very friendly and helpful. We ate at both restaurant and snack bar and the food was very good. Pizza was awesome!! Went to the beach and swimming pool. The location of the hotel was close to shopping and many restaurants. The amenities this hotel had to offer were soo much better than any of the other hotels i've stayed. Couldn't ask for more.

Location and property was very nice. Its a large facility and only limited full ocean views. We got a partial ocean view, but it was nice overlooking the pool area . Walk right onto the beach and snorkel off the shore. Liked the Daily happy hour with service at the pool. Only disappointment was the WiFi was only in the lobby area.

We had a great time. Our room had pool and ocean view.

there are 2 flat screen tv in the living room and bedroom! huge bath tub with separate room for shower! free laundry machines on every other floor!

The hotel was very nice, a great lobby and pool area, close to the beach and walking distance from groceries and restaurants. The room was nice, and the staff was very friendly and helpful. The open areas between the buildings on the need some work, it is very 'hospital' looking on the room floors, all tile, no plants, etc. They had a variety of activities to entertain the kids when we weren't on the beach. My only major complaint is that in spite of paying a $25 daily 'resort' fee, we still had to pay for the kids activities, like bowling, or to play miniature golf on a course that has definitely seen better days.