Sheraton Kona Resort & Spa at Keauhou Bay

4 stars
View map of 78-128 Ehukai Street, Kailua-Kona, HI 96740

Hotel Overview

3.9/5

Overall score

84%

Would recommend

Amenities:
4
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.2
Value:
3.9
Hawaiian getaway for canoeing, dolphin swims, and Holoholo tours

Sheraton Kona Resort & Spa at Keauhou Bay on Hawaii, the Big Island, is a blend of adventure, culture, heritage and authentic Hawaiian aloha hospitality. Situated on the iconic lava rocks of the Kona coast, overlooking historically significant Keauhou Bay, guests relax, experience and create memories with family and friends. The newly revitalized and completely unique oceanfront resort flourishes with naturally landscaped lands that were once the birthplace and playgrounds of kings which offer visitors a profound sense of place and storytelling that can be shared and appreciated across many generations. Considered the "Gateway to the Bay," the Flying Fish outfitters store provides an all-access pass to fun and adventure where guests can have immediate access to paddle boarding, kayaking, fishing, surfing, boat tours and exploring the pristine reef. The ocean view restaurants partner with local farms and fishermen to serve only the freshest ingredients. Rays on the Bay is the world's only restaurant where diners can enjoy live music seven nights per week by fire pit and observe majestic Manta Rays in their natural habitat. Under the stars, a weekly luau offers a colorful journey through history. Offering the most ultimate pool experience on the Kona coast, patrons rave about the 200-foot lava tube water slide, hot tubs, sprouting fountains and sandy-bottomed children's play area. Ho'ola Spa offers a healing Himalayan Salt Room and an oceanfront treatment patio. Whether culture seeker, romantic or ocean or land explorer, vacationers find themselves in the perfect location to discover and experience the beauty of Hawaii.

Reasons to stay
  • Sheraton Kona Resort & Spa at Keauhou Bay's exemplary service
  • Hoola Spa and LomiLomi massage
  • Manta ray, Kailua and Hilo Village adventures
Sheraton Kona Resort & Spa at Keauhou Bay rooms
Sheraton Kona Resort & Spa at Keauhou Bay offers 24 suites and 485 guest rooms with double or king Sweet Sleeper beds with down quilts. Overlooking the Hualalai Mountains and Pacific shores, natural island-inspired textiles adorn all Sheraton Kona Resort & Spa at Keauhou Bay furnishings. Rooms offer 37" LCD TV, Wi-Fi (fees may apply), safe, and in-room dining facilities.
Things to do nearby
  • Kona Country Club (0.5 mi/0.8 km)
  • Keahou Shopping Center (1 mi/1.6 km)
  • End of the World Cliff Diving (1.2 mi/1.9 km)
  • Teshima Restaurant (6.4 mi/10.3 km)
  • Kailua Village and Hulihee Palace (6.9 mi/11.1 km)
  • Manago Restaurant (10.6 mi/17 km)
  • Kaloko-Honokohau National Park (11.2 mi/ 8 km)

Sheraton Kona Resort & Spa at Keauhou Bay Rooms

Ocean View Room
Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Partial Ocean View
Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Mountain View Room
Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Ocean Front Room
Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

19.5586 -155.9648
Area served
Kailua-Kona Hawaii, Big Island Keauhou Bay
Nearby airports
Kona International Airport-KOA 15 Miles Hilo International Airport-ITO 96 Miles
Area description
Hulihe'e Palace - 5.0 mi/8.1 km Hawaii Forest and Trail Ecotours - 5.0 mi/8.1 km,Kona Coffee Living History Farm - 10.0 mi/16.1 km City of Refuge - 25.0 mi/40.2 km Volcano National Park - 96.0 mi/154.5 km

Meeting facilities

Meeting Info
Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Dining

Ainakai Restaurant
Island inspired, seasonal breakfast buffet From the land to the sea, Ainakai features a fresh rotation of breakfast items with emphasis on Sheratons Color your Plate philosophy
Rays on the Bay
Where the food compliments the view Amazing views along with handcrafted cocktails, Hawaii inspired cuisine and live, local entertainment. Nightly sunsets and the resident Manta Rays await.
Holua Bar and Grill
Casual and fun poolside dining Holua embraces relaxation and fun poolside. Join us for a maitai and our world famous sliders!
Keauhou Coffee Company
Featuring Mamas 100% Kona Coffee in a relaxed outdoor setting A coffee shop, Kona Style. Grab and go or relax in open air lounge.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (517)

Ratings and reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Overall score

3.9 / 5
5.01.0
517 out of 517
Amenities:
4
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.2
Value:
3.9

84% would recommend to a friend.

Sort by:
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Leslie et al
Business
Portland, Oregon
Jan 17, 2013

christmas vacation

My partner and I have stayed at the Sheraton 2 years in a row. We find it to be located off the busy strip, but within walking distance of everything we need. And if we want a lift, we enjoy the free trolley into town. We love the pool and the ocean views. We like that it is not a "noisy" hotel and the other guests are friendly. The staff have been wonderful, with the major exception of one bellman, who left a bad impression as our stay came to a close.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

2
5.01.0
MUTA
Business
San Diego, CA
Jan 15, 2013

Not terribly impressed

The staff was awesome. The bed vas very comfortable. But, The room needed repairs and smelled like mold.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
5
Comfort:
4
Location:
1
Value:
2
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
DamNat
Business
Cleveland
Jan 2, 2013

Great Hotel!

We had a great time at The Sheraton! The staff is great, the restaurant "Rays on the bay" is very good, and you can also look at Manta Rays at night from the hotel! The swimming pool is excellent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
sjc wanderers
Business
San Jose, California
Jan 1, 2013

Loved the location but...

Great location, the rooms were very close to sea. The rooms were clean and spacious. However the food options were sort of mediocre. They have only one dining option (if you exclude the $30 buffet at Ainakai) and the food was okayish. The pool was nice but boring after a while. The worst was the wait at the registration counter. While we liked the 4 nights we spent here I am not sure we wouldn't explore other options in kona the next time round.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Irina M
Business
San Francisco, CA
Dec 29, 2012

great for vacation

It is a great resort, the only draw back is that there is no beach close by.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

2
5.01.0
Seattle Couple 2012
Business
Seattle, CA
Dec 26, 2012

Remodel Lacking

We booked a deluxe ocean front room, but there was nothing deluxe about it. The recent remodel was done with average finishes and was poorly executed. The highlights of the trip were the spa experience and the landscaping. The trolley to town is also nice and allows for other dining options.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
frequent traveler pat
Business
Oakland, calif
Dec 6, 2012

Great vacation!

Hotel is a bit outdated but all the facilities are good and clean. Huge room. You've have chance to see stingray "at the hotel"

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Weinerschnitzel
Business
Hawaii
Dec 3, 2012

Great Resort

Eat the breakfast buffet, and be sure to hit up the Kona Brewery!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Verne is my name
Business
Honolulu, Hawaii
Nov 21, 2012

Good place to stay if not going anywhere else

Okay but the $25.00 daily resort fee is not good if you going out every day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
3
Value:
2
Trip purpose:

Business

Shopping tip: Short drive from hotel

Down town Shopping good.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
gauranvi
Business
seattle/tacoma, wa
Nov 19, 2012

wonderful location

stayed there for 6 nights in ocean front room. it was amazing experience as far as ocean view is concerned. Sun set view from room was spectacular!!! bathroom could have been better looking (a modern touch is needed).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Rays on the Bay (Restaurant and Bar) is very nice and provides amazing sea side dinning experience. (Only Dinner is offered)

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