$161 Avg/night
Rate and special offer based on Check-in: Aug 8, 2014 Check-out: Aug 9, 2014

Sheraton Kona Resort & Spa at Keauhou Bay

4 stars
78-128 Ehukai Street, Kailua-Kona, HI 96740
Hotel Overview
Reviewer score
3.9
out of 5
725 reviews
db1&2

The hotel was awesome. The registration process and information given were disappointing. The... See full review

  • db squared
  • Apr 12, 2014
Great hotel

Staff were helpful, clean hotel, and great relaxing location See full review

  • AYJV
  • Apr 7, 2014
Hawaiian getaway for canoeing, dolphin swims, and Holoholo tours

Sheraton Kona Resort & Spa at Keauhou Bay on Hawaii, the Big Island, is a blend of adventure, culture, heritage and authentic Hawaiian aloha hospitality. Situated on the iconic lava rocks of the Kona coast, overlooking historically significant Keauhou Bay, guests relax, experience and create memories with family and friends. The newly revitalized and completely unique oceanfront resort flourishes with naturally landscaped lands that were once the birthplace and playgrounds of kings which offer visitors a profound sense of place and storytelling that can be shared and appreciated across many generations. Considered the "Gateway to the Bay," the Flying Fish outfitters store provides an all-access pass to fun and adventure where guests can have immediate access to paddle boarding, kayaking, fishing, surfing, boat tours and exploring the pristine reef. The ocean view restaurants partner with local farms and fishermen to serve only the freshest ingredients. Rays on the Bay is the world's only restaurant where diners can enjoy live music seven nights per week by fire pit and observe majestic Manta Rays in their natural habitat. Under the stars, a weekly luau offers a colorful journey through history. Offering the most ultimate pool experience on the Kona coast, patrons rave about the 200-foot lava tube water slide, hot tubs, sprouting fountains and sandy-bottomed children's play area. Ho'ola Spa offers a healing Himalayan Salt Room and an oceanfront treatment patio. Whether culture seeker, romantic or ocean or land explorer, vacationers find themselves in the perfect location to discover and experience the beauty of Hawaii.

Reasons to stay
  • Sheraton Kona Resort & Spa at Keauhou Bay's exemplary service
  • Hoola Spa and LomiLomi massage
  • Manta ray, Kailua and Hilo Village adventures
Sheraton Kona Resort & Spa at Keauhou Bay rooms
Sheraton Kona Resort & Spa at Keauhou Bay offers 24 suites and 485 guest rooms with double or king Sweet Sleeper beds with down quilts. Overlooking the Hualalai Mountains and Pacific shores, natural island-inspired textiles adorn all Sheraton Kona Resort & Spa at Keauhou Bay furnishings. Rooms offer 37" LCD TV, Wi-Fi (fees may apply), safe, and in-room dining facilities.
Things to do nearby
  • Kona Country Club (0.5 mi/0.8 km)
  • Keahou Shopping Center (1 mi/1.6 km)
  • End of the World Cliff Diving (1.2 mi/1.9 km)
  • Teshima Restaurant (6.4 mi/10.3 km)
  • Kailua Village and Hulihee Palace (6.9 mi/11.1 km)
  • Manago Restaurant (10.6 mi/17 km)
  • Kaloko-Honokohau National Park (11.2 mi/ 8 km)

Sheraton Kona Resort & Spa at Keauhou Bay Rooms

Ocean View Room
Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Partial Ocean View
Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Mountain View Room
Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Ocean Front Room
Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

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Hotel Map

19.5586 -155.9648
Area served
Kailua-Kona Hawaii, Big Island Keauhou Bay
Nearby airports
Kona International Airport-KOA 15 Miles Hilo International Airport-ITO 96 Miles
Area description
Hulihe'e Palace - 5.0 mi/8.1 km Hawaii Forest and Trail Ecotours - 5.0 mi/8.1 km,Kona Coffee Living History Farm - 10.0 mi/16.1 km City of Refuge - 25.0 mi/40.2 km Volcano National Park - 96.0 mi/154.5 km

Dining

Ainakai Restaurant
Island inspired, seasonal breakfast buffet From the land to the sea, Ainakai features a fresh rotation of breakfast items with emphasis on Sheratons Color your Plate philosophy
Rays on the Bay
Where the food compliments the view Amazing views along with handcrafted cocktails, Hawaii inspired cuisine and live, local entertainment. Nightly sunsets and the resident Manta Rays await.
Holua Bar and Grill
Casual and fun poolside dining Holua embraces relaxation and fun poolside. Join us for a maitai and our world famous sliders!
Keauhou Coffee Company
Featuring Mamas 100% Kona Coffee in a relaxed outdoor setting A coffee shop, Kona Style. Grab and go or relax in open air lounge.

Meeting facilities

Meeting Info
Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (725)

Ratings and reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Overall score

3.9 / 5
5.01.0
725 out of 725
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.2
Value:
3.9

85% would recommend to a friend.

Sort by:
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Family Spring Break
Napa, CA, USA
Mar 30, 2012

Great stay despite renovations

Sheraton bought this hotel several years ago and has been putting a lot of money into it. I knew from reviews that renovations were ongoing. The grounds and landscaping, as well as pool are amazing. The room was clean but bathroom was not completely renovated with old tile in the shower. The manta ray bar and balcony for viewing the manta rays at night had just closed and are undergoing construction. The only bad thing about our stay is that we paid for an ocean view room but our room was actually facing the bay, overlooking the wedding chapel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

The snorkel cruise on Fair Winds II was awesome and included breakfast and lunch; a great time for the whole family!

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
k lee
northern California
Mar 27, 2012

Kona getaway

We had upgraded to a ocean view escape room and we had the most gorgeous view of the ocean. We were able to see the manta rays in the evenings and we were also able to see a sea turtle and some tropical fish in the mornings. We were glad that we had upgraded the room!! The bathroom (tub/shower area and toilet area) needed some updating. It wasn't the most clean hotel bathroom I have stayed at. The staff was very nice and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short drive from hotel

Annie's - best hamburger Local food - by Safeway and next to Subway on Henry Street Keoki's Roadside Cafe - best fish and chips

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

2
5.01.0
SCGirl
Business
Los Angeles, CA, USA
Mar 26, 2012

Sheraton

Remodel, wasn't told this was in progress. Staff at front desk seemed stressed, eye contact was the exception. Not the same place as when I stayed there two years ago.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

hula daddy coffee is the real thing, don't be misled.

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
the last straw
Hawaii
Mar 15, 2012

Hawaii vacation

The hotel was very nice, but the food prices were extremely high for what you received.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Dining tip: Short drive from hotel

There is really good Thai and seafood restauraunts that are reasonable within 10 miles of the hotel.

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

2
5.01.0
luvh20
California
Mar 14, 2012

Disappointed Family Vacation

First of all, when we got to the hotel the whole place was being renovated which their website failed to tell us. We were confused where the hotel reception was and the bellhops were not helpful at all. You don't travel to Hawaii and stay at a nice hotel to hear the ambiance of hammers and drills. Second, when we went to workout in their gym they had relocated the equipment in two empty rooms. Most of the treadmills and ellipticals were broken and when brought to their attention they didn't seem to care. If we had know before hand about the renovation we would have picked a different place to stay. In the bright side, we did enjoy the pool and housekeeping were every helpful. I would not recommend this hotel until the renovation is done!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
CRT1
Hawaii, USA
Mar 9, 2012

Average Hotel

I upgraded to an ocean view but the view was not that great. The room service food was over priced and not worth ordering.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Lou and Mar
Toluca Lake, CA
Mar 1, 2012

Dancing Mantas

We had a GREAT vacation here. The Manta Bar was reasonable and the Kai restaurant was good, but we could only afford it once. The Luau was exquisite. We would definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short drive from hotel

Keauhou shopping center - Great food! L&L Barbecue, Bianelli's, and especially Sam Choy's for the best food and view!

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
DHG in LA
Los Angeles, CA, USA
Feb 22, 2012

Great Time.

Loved it here. Staff was great. and the views are amazing. This is a "family friendly" resort, so there a lot of young children running around, but if you can deal with that, you'll enjoy it here.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Rent a car! The hotel is removed from a lot of things, and many of the islands attractions are a bit of a distance away. The hotel has a free trolley service, which is great, but its range is limited. If you're looking to see the island at all, or if you want the convenience of coming and going as you please, a car is a must.

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
pinkpearl10
Minneapolis-Saint Paul International Airport (MSP), 4300 Glumack Dr, St Paul, MN 55111, USA
Feb 16, 2012

hi is the best

it was nice but there was constrution and the lobby was closed miss seeing it thought it would lean more too a 4 star if that was open not a great first impresson rooms were great bed are very comfortable view was of bay not the ocean but they said it was oceanview. if you r really looked u could see the ocean rm 1222

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

manta ray was great staff was the best they were reallyyyy friendly

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Poppygirl
Tracy, CA, USA
Feb 15, 2012

Great Hotel, Beautiful Surroundings

The Sheraton Keauhou was a beautiful hotel. The grounds are just gorgeous......meandering pathways around the pool and the lava. Had a room on the 4th floor and had a great ocean view. The rooms were spotless, I found the staff very friendly. I would definitely stay there again just to watch the sunsets at the Manta Ray bar....incredible!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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