$150 Avg/night
Rate and special offer based on Check-in: Jan 19, 2015 Check-out: Jan 21, 2015

Sheraton Kona Resort & Spa at Keauhou Bay

4 stars
78-128 Ehukai Street, Kailua-Kona, HI 96740
Hotel Overview
Reviewer score
3.9
out of 5
466 reviews
Very nice anniversary get away

We particularly liked the tropical setting and the care given to maintaining it. A full range of... See full review

  • Prbe1
  • Nov 11, 2014
Heaven meets paradise

This hotel is located in a beautiful spot! We upgraded to ocean front rooms, and enjoyed the sunset... See full review

  • Anne M.
  • Aug 17, 2014
Hawaiian getaway for canoeing, dolphin swims, and Holoholo tours

Sheraton Kona Resort & Spa at Keauhou Bay on Hawaii, the Big Island, is a blend of adventure, culture, heritage and authentic Hawaiian aloha hospitality. Situated on the iconic lava rocks of the Kona coast, overlooking historically significant Keauhou Bay, guests relax, experience and create memories with family and friends. The newly revitalized and completely unique oceanfront resort flourishes with naturally landscaped lands that were once the birthplace and playgrounds of kings which offer visitors a profound sense of place and storytelling that can be shared and appreciated across many generations. Considered the "Gateway to the Bay," the Flying Fish outfitters store provides an all-access pass to fun and adventure where guests can have immediate access to paddle boarding, kayaking, fishing, surfing, boat tours and exploring the pristine reef. The ocean view restaurants partner with local farms and fishermen to serve only the freshest ingredients. Rays on the Bay is the world's only restaurant where diners can enjoy live music seven nights per week by fire pit and observe majestic Manta Rays in their natural habitat. Under the stars, a weekly luau offers a colorful journey through history. Offering the most ultimate pool experience on the Kona coast, patrons rave about the 200-foot lava tube water slide, hot tubs, sprouting fountains and sandy-bottomed children's play area. Ho'ola Spa offers a healing Himalayan Salt Room and an oceanfront treatment patio. Whether culture seeker, romantic or ocean or land explorer, vacationers find themselves in the perfect location to discover and experience the beauty of Hawaii.

Reasons to stay
  • Sheraton Kona Resort & Spa at Keauhou Bay's exemplary service
  • Hoola Spa and LomiLomi massage
  • Manta ray, Kailua and Hilo Village adventures
Sheraton Kona Resort & Spa at Keauhou Bay rooms
Sheraton Kona Resort & Spa at Keauhou Bay offers 24 suites and 485 guest rooms with double or king Sweet Sleeper beds with down quilts. Overlooking the Hualalai Mountains and Pacific shores, natural island-inspired textiles adorn all Sheraton Kona Resort & Spa at Keauhou Bay furnishings. Rooms offer 37" LCD TV, Wi-Fi (fees may apply), safe, and in-room dining facilities.
Things to do nearby
  • Kona Country Club (0.5 mi/0.8 km)
  • Keahou Shopping Center (1 mi/1.6 km)
  • End of the World Cliff Diving (1.2 mi/1.9 km)
  • Teshima Restaurant (6.4 mi/10.3 km)
  • Kailua Village and Hulihee Palace (6.9 mi/11.1 km)
  • Manago Restaurant (10.6 mi/17 km)
  • Kaloko-Honokohau National Park (11.2 mi/ 8 km)

Recommendations for you

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Sheraton Kona Resort & Spa at Keauhou Bay Rooms

Ocean View Room
Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Partial Ocean View
Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Mountain View Room
Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Ocean Front Room
Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Dining

Ainakai Restaurant
Island inspired, seasonal breakfast buffet From the land to the sea, Ainakai features a fresh rotation of breakfast items with emphasis on Sheratons Color your Plate philosophy
Rays on the Bay
Where the food compliments the view Amazing views along with handcrafted cocktails, Hawaii inspired cuisine and live, local entertainment. Nightly sunsets and the resident Manta Rays await.
Holua Bar and Grill
Casual and fun poolside dining Holua embraces relaxation and fun poolside. Join us for a maitai and our world famous sliders!
Keauhou Coffee Company
Featuring Mamas 100% Kona Coffee in a relaxed outdoor setting A coffee shop, Kona Style. Grab and go or relax in open air lounge.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (466)

Ratings and reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Overall score

3.9 / 5
5.01.0
466 out of 466
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.2
Value:
3.9

84% would recommend to a friend.

Sort by:
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Toddler in tow
Business
CA
Mar 30, 2013

Great pool for toddlers

We stayed at the Sheraton with our almost 2 year old and she loved their sandy beach pool and water fountains to play in. We loved our stayed, however there is not much food for families with little ones, we had to drive to town to get food or try to survive a fancy restaurant!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Eat breakfast at Basik Acai, it's delicious!

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Amy the traveller
Business
San jose, CA
Mar 13, 2013

awesome getaway

Sheraton has an awesome location. Close to the best snorkeling site in big island. The resort surroundings are amazing. It is great to walk along the cliffs lining the ocean. A private beach would have been amazing but that's asking for too much. The staff is extremely friendly. I absolutely loved chad at the reception and the lady to the left of the reception, who provides general information. she was a sweetheart. The restaurants in the hotel is nothing to write home about.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Best snorkel. Forget captains cook, which is a pain to get to, unless you take a chartered trip. Ask reception for details.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

1
5.01.0
Raven101
Business
Honolulu, HI, USA
Mar 5, 2013

Dispute Resort Fee/Dinner Reservations

The mandatory resort fee includes parking, which is claimed to be free on the your web page. It also includes a daily charge for things that are not wanted, such as hula lessons and yoga classes, or not used -like long distance minutes for guests who own cell phones. The restaurant hostess did not return my message to confirm our dinner reservation, then said they do not pick up messages during the shift. Consequently, we had to eat in the bar, which did not offer a full dinner menu.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Money-saving tip: In Hotel

Do not stay in this hotel unless you are going to use the things that are included in the $30 daily resort fee. If the restaurant hostess does not answer the phone, make your reservation in person. Better yet, take in the restaurant view, but eat somewhere other than the hotel.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Lilrickie
Business
New York, NY
Feb 28, 2013

Great Hotel

This is our second stay at this hotel. This time it was so much better, the hotel was fully renovated and our room was so nice with spectacular views. Be sure to get an Ocean Front View Room, its worth the money. The rooms are very clean and updated and the pools are amazing. Great activities everyday include Yoga, Zumba and other crafts (if you like that kind of thing) We had a great time and would stay again for sure. Great location too, near lots of stores and good cafes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

You have to go to Island Lava Java on All'li Drive... its the best!

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
McOwen stay in Kona
Business
Kona Hawaii
Feb 18, 2013

2/18/13 Stay at Kona Sheraton

Staff provided no info on anything at check in, room was in average condition exterior of hotel was excellent, breakfast were good but with little variety, best to eat where locals eat and at beach side restaurants which are excellent!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Costco fuel was alot cheaper and costco had everything you need for your stay a much better prices. Even local foors and trinkets!

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Relaxed in Reno
Business
Reno, NV
Feb 16, 2013

Great find

The location and price were perfect. We upgraded to ocean front and watched mantas right from our room. Lots of time on the lanai watching whales. Great pool, tennis, basketball, ping ping, and other games with equipment provided. Parking was easy and the small resort was perfect! The only thing keeping this from being a complete five star... The shower. Handheld shower head that would have been for cleaning off sand.., but no beach. Just shooting straight at the back wall at 90 degrees. What were they thinking?

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Body Glove Cruises were outstanding!!! Fabulous crew that provided exceptional service. Fun, great food, and lots of whales and dolphin.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Kalonas
Business
Palmer, AK
Feb 10, 2013

Resort staff very friendly and helpful

Wonderful time but the walls are paper thin and if you have a loud neighbor you won't be able to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
hubbard2855
Business
W Berlin, Vermont
Feb 6, 2013

A 5 star hotel with a 4 star price

The hotel was very clean and the staff very professional. The pool and water slide were great. They even have a trolley to take you to town free of charge. Great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The food in the restaurant was good and no more expensive than downtown.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
Fremont dad
Business
Fremont, CA
Jan 28, 2013

Could have been better

Overall a very average experience. First off we had booked an ocean view room but got downgraded 2 levels down as they claimed to have some water damage to rooms. Secondly room service was the worst possible. To get one breakfast order they needed 2 hours with part delivery thus we having to eat cold eggs without cutlery and condiments. The concierge which books tours recommends pretty average and expensive tours. So better off booking on your own. The property is at a good location and the pools are great but if Sheraton has to maintain its brand they need to tighten their belt.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
FabianyJo
Business
Argentina
Jan 26, 2013

Nice

It`s a nice hotel, with comfortable rooms and great swimming pool. The views are great too. They should imrove their front desk, people working there in not kind enough, specially when you have been several days in the islands and get used to the great kindness people show there! But the hotel was ok. Having breakfast in the room was nice!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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