Sheraton Kona Resort & Spa at Keauhou Bay

4 stars
View map of 78-128 Ehukai Street, Kailua-Kona, HI 96740

Hotel Overview

3.9/5

Overall score

84%

Would recommend

Amenities:
4
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.2
Value:
3.9
Hawaiian getaway for canoeing, dolphin swims, and Holoholo tours

Sheraton Kona Resort & Spa at Keauhou Bay on Hawaii, the Big Island, is a blend of adventure, culture, heritage and authentic Hawaiian aloha hospitality. Situated on the iconic lava rocks of the Kona coast, overlooking historically significant Keauhou Bay, guests relax, experience and create memories with family and friends. The newly revitalized and completely unique oceanfront resort flourishes with naturally landscaped lands that were once the birthplace and playgrounds of kings which offer visitors a profound sense of place and storytelling that can be shared and appreciated across many generations. Considered the "Gateway to the Bay," the Flying Fish outfitters store provides an all-access pass to fun and adventure where guests can have immediate access to paddle boarding, kayaking, fishing, surfing, boat tours and exploring the pristine reef. The ocean view restaurants partner with local farms and fishermen to serve only the freshest ingredients. Rays on the Bay is the world's only restaurant where diners can enjoy live music seven nights per week by fire pit and observe majestic Manta Rays in their natural habitat. Under the stars, a weekly luau offers a colorful journey through history. Offering the most ultimate pool experience on the Kona coast, patrons rave about the 200-foot lava tube water slide, hot tubs, sprouting fountains and sandy-bottomed children's play area. Ho'ola Spa offers a healing Himalayan Salt Room and an oceanfront treatment patio. Whether culture seeker, romantic or ocean or land explorer, vacationers find themselves in the perfect location to discover and experience the beauty of Hawaii.

Reasons to stay
  • Sheraton Kona Resort & Spa at Keauhou Bay's exemplary service
  • Hoola Spa and LomiLomi massage
  • Manta ray, Kailua and Hilo Village adventures
Sheraton Kona Resort & Spa at Keauhou Bay rooms
Sheraton Kona Resort & Spa at Keauhou Bay offers 24 suites and 485 guest rooms with double or king Sweet Sleeper beds with down quilts. Overlooking the Hualalai Mountains and Pacific shores, natural island-inspired textiles adorn all Sheraton Kona Resort & Spa at Keauhou Bay furnishings. Rooms offer 37" LCD TV, Wi-Fi (fees may apply), safe, and in-room dining facilities.
Things to do nearby
  • Kona Country Club (0.5 mi/0.8 km)
  • Keahou Shopping Center (1 mi/1.6 km)
  • End of the World Cliff Diving (1.2 mi/1.9 km)
  • Teshima Restaurant (6.4 mi/10.3 km)
  • Kailua Village and Hulihee Palace (6.9 mi/11.1 km)
  • Manago Restaurant (10.6 mi/17 km)
  • Kaloko-Honokohau National Park (11.2 mi/ 8 km)

Sheraton Kona Resort & Spa at Keauhou Bay Rooms

Ocean View Room
Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Partial Ocean View
Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Mountain View Room
Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Ocean Front Room
Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

19.5586 -155.9648
Area served
Kailua-Kona Hawaii, Big Island Keauhou Bay
Nearby airports
Kona International Airport-KOA 15 Miles Hilo International Airport-ITO 96 Miles
Area description
Hulihe'e Palace - 5.0 mi/8.1 km Hawaii Forest and Trail Ecotours - 5.0 mi/8.1 km,Kona Coffee Living History Farm - 10.0 mi/16.1 km City of Refuge - 25.0 mi/40.2 km Volcano National Park - 96.0 mi/154.5 km

Dining

Ainakai Restaurant
Island inspired, seasonal breakfast buffet From the land to the sea, Ainakai features a fresh rotation of breakfast items with emphasis on Sheratons Color your Plate philosophy
Rays on the Bay
Where the food compliments the view Amazing views along with handcrafted cocktails, Hawaii inspired cuisine and live, local entertainment. Nightly sunsets and the resident Manta Rays await.
Holua Bar and Grill
Casual and fun poolside dining Holua embraces relaxation and fun poolside. Join us for a maitai and our world famous sliders!
Keauhou Coffee Company
Featuring Mamas 100% Kona Coffee in a relaxed outdoor setting A coffee shop, Kona Style. Grab and go or relax in open air lounge.

Meeting facilities

Meeting Info
Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (519)

Ratings and reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Overall score

3.9 / 5
5.01.0
519 out of 519
Amenities:
4
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.2
Value:
3.9

84% would recommend to a friend.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Traveler415
Business
Alexandria, VA
Jun 23, 2014

Fit the experience

Stayed at this location as part of the Kona Marathon. Check-in was quick and easy. Room was good size and well-appointed. Disappointed no late check out for post-marathon clean-up because hotel was at capacity but didn't turn out to be an issue. 3-stars for room cleanliness only because hotel amenity brochures and room service order forms seemed to have been handled previously by sticky hands. My understanding from locals this hotel is among the best in the Kona area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
BirdFace5
Business
Lahaina
Jun 3, 2014

Sheraton Keahou

The hotel is clean but it is a little bit dated. Overall experience was very good. Staff are excellent. would stay here again and recommend the hotel to friends. The only issue is that if you use the hotel services they add an additional $100 to the charge on your credit card. It takes 7 - 100 business days after you leave the hotel to clear off the card. I racked up $1,800 of pending transactions without realising and still havent received the funds back although I checked out on Monday.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Team IronSam
Business
Maui, HI
May 23, 2014

Ironman weekend

It was very relaxing yet exciting. Just far enough away from the action to be able to relax and enjoy the lovely pool facilities. Definitely worth the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
db squared
Business
Pittsburgh
Apr 12, 2014

db1&2

The hotel was awesome. The registration process and information given were disappointing. The parking situation is also poor, but all else is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

There is nothing close by so plan to drive a ways or eat at the resort which is good but pricey.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Nicholas Oahu
Business
Honolulu, Hawaii
Apr 11, 2014

good value

Hotel room and accommodations were great. The kids enjoyed the water slide.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
AYJV
Business
Chicago, IL
Apr 7, 2014

Great hotel

Staff were helpful, clean hotel, and great relaxing location

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
VBC1
Business
NJ
Mar 21, 2014

Nice hotel

The pool and pool slide were lots of fun, even for adults. The restaurant and bar were a bit pricey but not totally out of line for the area. It's not close to town but there is free parking if you have a car and a free shuttle bus if you don't. The manta ray talk in the evening was informative but the observation deck in itself was overrated.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Amberskor
Business
Montana
Mar 13, 2014

Kona vacation.

I didn't realize the hotel had been closed. It has the perfect setting for a relaxing vacation. The pool side food and drinks were awesome, service great. The gardens outside of the pool area next to the ocean are spectacular!! They compete with a garden tour!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
retired lineman
Business
southern oregon
Mar 5, 2014

Great winter getaway

Nice staff and wonderful view from our ocean front room. Getting a food voucher for keeping our own room clean was an unexpected perk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Heather RW
Business
Minneapolis, MN
Mar 3, 2014

Exceeded expectations

Hotel was great, better than we expected. Staff was friendly and helpful. I thought the location was ideal. It is right on the ocean yet far enough away from all the tourist traps downtown. We ate at Rays on the Bay twice and the pool lounge once. The food and service was good every time. The hotel room wasn't anything fancy but it served the purpose and had a nice balcony. I would definetly stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: In Hotel

Great atmosphere, good music and it was cool to see the Manta Rays.

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