$161 Avg/night
Rate and special offer based on Check-in: Aug 23, 2014 Check-out: Aug 24, 2014

Sheraton Kona Resort & Spa at Keauhou Bay

4 stars
78-128 Ehukai Street, Kailua-Kona, HI 96740
Hotel Overview
Reviewer score
3.9
out of 5
728 reviews
Best vacation ever!!

This place was by far the perfect getaway. I recommend this to anyone! See full review

  • Rockstar2304
  • Jul 11, 2014
db1&2

The hotel was awesome. The registration process and information given were disappointing. The... See full review

  • db squared
  • Apr 12, 2014
Hawaiian getaway for canoeing, dolphin swims, and Holoholo tours

Sheraton Kona Resort & Spa at Keauhou Bay on Hawaii, the Big Island, is a blend of adventure, culture, heritage and authentic Hawaiian aloha hospitality. Situated on the iconic lava rocks of the Kona coast, overlooking historically significant Keauhou Bay, guests relax, experience and create memories with family and friends. The newly revitalized and completely unique oceanfront resort flourishes with naturally landscaped lands that were once the birthplace and playgrounds of kings which offer visitors a profound sense of place and storytelling that can be shared and appreciated across many generations. Considered the "Gateway to the Bay," the Flying Fish outfitters store provides an all-access pass to fun and adventure where guests can have immediate access to paddle boarding, kayaking, fishing, surfing, boat tours and exploring the pristine reef. The ocean view restaurants partner with local farms and fishermen to serve only the freshest ingredients. Rays on the Bay is the world's only restaurant where diners can enjoy live music seven nights per week by fire pit and observe majestic Manta Rays in their natural habitat. Under the stars, a weekly luau offers a colorful journey through history. Offering the most ultimate pool experience on the Kona coast, patrons rave about the 200-foot lava tube water slide, hot tubs, sprouting fountains and sandy-bottomed children's play area. Ho'ola Spa offers a healing Himalayan Salt Room and an oceanfront treatment patio. Whether culture seeker, romantic or ocean or land explorer, vacationers find themselves in the perfect location to discover and experience the beauty of Hawaii.

Reasons to stay
  • Sheraton Kona Resort & Spa at Keauhou Bay's exemplary service
  • Hoola Spa and LomiLomi massage
  • Manta ray, Kailua and Hilo Village adventures
Sheraton Kona Resort & Spa at Keauhou Bay rooms
Sheraton Kona Resort & Spa at Keauhou Bay offers 24 suites and 485 guest rooms with double or king Sweet Sleeper beds with down quilts. Overlooking the Hualalai Mountains and Pacific shores, natural island-inspired textiles adorn all Sheraton Kona Resort & Spa at Keauhou Bay furnishings. Rooms offer 37" LCD TV, Wi-Fi (fees may apply), safe, and in-room dining facilities.
Things to do nearby
  • Kona Country Club (0.5 mi/0.8 km)
  • Keahou Shopping Center (1 mi/1.6 km)
  • End of the World Cliff Diving (1.2 mi/1.9 km)
  • Teshima Restaurant (6.4 mi/10.3 km)
  • Kailua Village and Hulihee Palace (6.9 mi/11.1 km)
  • Manago Restaurant (10.6 mi/17 km)
  • Kaloko-Honokohau National Park (11.2 mi/ 8 km)

Sheraton Kona Resort & Spa at Keauhou Bay Rooms

Ocean View Room
Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Partial Ocean View
Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Mountain View Room
Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Ocean Front Room
Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

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Hotel Map

19.5586 -155.9648
Area served
Kailua-Kona Hawaii, Big Island Keauhou Bay
Nearby airports
Kona International Airport-KOA 15 Miles Hilo International Airport-ITO 96 Miles
Area description
Hulihe'e Palace - 5.0 mi/8.1 km Hawaii Forest and Trail Ecotours - 5.0 mi/8.1 km,Kona Coffee Living History Farm - 10.0 mi/16.1 km City of Refuge - 25.0 mi/40.2 km Volcano National Park - 96.0 mi/154.5 km

Meeting facilities

Meeting Info
Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Dining

Ainakai Restaurant
Island inspired, seasonal breakfast buffet From the land to the sea, Ainakai features a fresh rotation of breakfast items with emphasis on Sheratons Color your Plate philosophy
Rays on the Bay
Where the food compliments the view Amazing views along with handcrafted cocktails, Hawaii inspired cuisine and live, local entertainment. Nightly sunsets and the resident Manta Rays await.
Holua Bar and Grill
Casual and fun poolside dining Holua embraces relaxation and fun poolside. Join us for a maitai and our world famous sliders!
Keauhou Coffee Company
Featuring Mamas 100% Kona Coffee in a relaxed outdoor setting A coffee shop, Kona Style. Grab and go or relax in open air lounge.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (728)

Ratings and reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Overall score

3.9 / 5
5.01.0
728 out of 728
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.1
Value:
3.9

84% would recommend to a friend.

Sort by:
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Kalonas
Palmer, AK
Feb 10, 2013

Resort staff very friendly and helpful

Wonderful time but the walls are paper thin and if you have a loud neighbor you won't be able to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
hubbard2855
W Berlin, Vermont
Feb 6, 2013

A 5 star hotel with a 4 star price

The hotel was very clean and the staff very professional. The pool and water slide were great. They even have a trolley to take you to town free of charge. Great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

The food in the restaurant was good and no more expensive than downtown.

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
Fremont dad
Fremont, CA
Jan 28, 2013

Could have been better

Overall a very average experience. First off we had booked an ocean view room but got downgraded 2 levels down as they claimed to have some water damage to rooms. Secondly room service was the worst possible. To get one breakfast order they needed 2 hours with part delivery thus we having to eat cold eggs without cutlery and condiments. The concierge which books tours recommends pretty average and expensive tours. So better off booking on your own. The property is at a good location and the pools are great but if Sheraton has to maintain its brand they need to tighten their belt.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
2
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
FabianyJo
Argentina
Jan 26, 2013

Nice

It`s a nice hotel, with comfortable rooms and great swimming pool. The views are great too. They should imrove their front desk, people working there in not kind enough, specially when you have been several days in the islands and get used to the great kindness people show there! But the hotel was ok. Having breakfast in the room was nice!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
midtown all the way
canada
Jan 20, 2013

Great location!

Spent last 7 days at Sheraton Kona in an ocean view room. Good location for exploring the south Kona region where there are many great snorkeling spots. Yukie was very helpfful in booking activities for us. Manta ray viewing off the deck was something else!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Kentucky Mimi
Bowling Green, KY
Jan 19, 2013

The end of a great vacation.

From check-in to check-out this was a fabulous resort. I was on the big island for 5 weeks and stayed at two other locations to just have a variety of locales. This was the best way to end my stay. The room was quite spacious and a wonderful fragrance wafted about. Sleep came easily in the most comfy bed with lots of pillows. The pool area was beautiful and had a great area for children. Even "big" kids enjoyed the 2 story slide. Cabanas spaced around the pool added a touch of luxury. Waves crashing over the lava rocks were spectacular and just spend a few minutes watching the ocean and whales were breaching. Ray's on the Bay was the perfect place to watch glorious sunsets while dining and listening to Hawaiian music of LT Smooth was sublime. The resort is not close to town so for excursions a rental car would be needed. However, there is a trolley that runs regularly and your resort fee gives you free access to that. I can't think of a thing I didn't like except the fact that I didn't stay longer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Leslie et al
Portland, Oregon
Jan 17, 2013

christmas vacation

My partner and I have stayed at the Sheraton 2 years in a row. We find it to be located off the busy strip, but within walking distance of everything we need. And if we want a lift, we enjoy the free trolley into town. We love the pool and the ocean views. We like that it is not a "noisy" hotel and the other guests are friendly. The staff have been wonderful, with the major exception of one bellman, who left a bad impression as our stay came to a close.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

2
5.01.0
MUTA
San Diego, CA
Jan 15, 2013

Not terribly impressed

The staff was awesome. The bed vas very comfortable. But, The room needed repairs and smelled like mold.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
5
Room comfort:
4
Location:
1
Value:
2
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
DamNat
Cleveland
Jan 2, 2013

Great Hotel!

We had a great time at The Sheraton! The staff is great, the restaurant "Rays on the bay" is very good, and you can also look at Manta Rays at night from the hotel! The swimming pool is excellent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
sjc wanderers
San Jose, California
Jan 1, 2013

Loved the location but...

Great location, the rooms were very close to sea. The rooms were clean and spacious. However the food options were sort of mediocre. They have only one dining option (if you exclude the $30 buffet at Ainakai) and the food was okayish. The pool was nice but boring after a while. The worst was the wait at the registration counter. While we liked the 4 nights we spent here I am not sure we wouldn't explore other options in kona the next time round.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
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