$163 Avg/night
Rate and special offer based on Check-in: Feb 10, 2015 Check-out: Feb 13, 2015

Sheraton Kona Resort & Spa at Keauhou Bay

4 stars
78-128 Ehukai Street, Kailua-Kona, HI 96740
Hotel Overview
Reviewer score
3.9
out of 5
471 reviews
nice

great hotel. was super comfortable and service was great. food at the restaurant was also excellent. See full review

  • Ravi S.
  • Jan 25, 2015
Great value, great views

Booked last minute and very impressed with overall value See full review

  • Christopher J.
  • Jan 18, 2015
Hawaiian getaway for canoeing, dolphin swims, and Holoholo tours

Sheraton Kona Resort & Spa at Keauhou Bay on Hawaii, the Big Island, is a blend of adventure, culture, heritage and authentic Hawaiian aloha hospitality. Situated on the iconic lava rocks of the Kona coast, overlooking historically significant Keauhou Bay, guests relax, experience and create memories with family and friends. The newly revitalized and completely unique oceanfront resort flourishes with naturally landscaped lands that were once the birthplace and playgrounds of kings which offer visitors a profound sense of place and storytelling that can be shared and appreciated across many generations. Considered the "Gateway to the Bay," the Flying Fish outfitters store provides an all-access pass to fun and adventure where guests can have immediate access to paddle boarding, kayaking, fishing, surfing, boat tours and exploring the pristine reef. The ocean view restaurants partner with local farms and fishermen to serve only the freshest ingredients. Rays on the Bay is the world's only restaurant where diners can enjoy live music seven nights per week by fire pit and observe majestic Manta Rays in their natural habitat. Under the stars, a weekly luau offers a colorful journey through history. Offering the most ultimate pool experience on the Kona coast, patrons rave about the 200-foot lava tube water slide, hot tubs, sprouting fountains and sandy-bottomed children's play area. Ho'ola Spa offers a healing Himalayan Salt Room and an oceanfront treatment patio. Whether culture seeker, romantic or ocean or land explorer, vacationers find themselves in the perfect location to discover and experience the beauty of Hawaii.

Reasons to stay
  • Sheraton Kona Resort & Spa at Keauhou Bay's exemplary service
  • Hoola Spa and LomiLomi massage
  • Manta ray, Kailua and Hilo Village adventures
Sheraton Kona Resort & Spa at Keauhou Bay rooms
Sheraton Kona Resort & Spa at Keauhou Bay offers 24 suites and 485 guest rooms with double or king Sweet Sleeper beds with down quilts. Overlooking the Hualalai Mountains and Pacific shores, natural island-inspired textiles adorn all Sheraton Kona Resort & Spa at Keauhou Bay furnishings. Rooms offer 37" LCD TV, Wi-Fi (fees may apply), safe, and in-room dining facilities.
Things to do nearby
  • Kona Country Club (0.5 mi/0.8 km)
  • Keahou Shopping Center (1 mi/1.6 km)
  • End of the World Cliff Diving (1.2 mi/1.9 km)
  • Teshima Restaurant (6.4 mi/10.3 km)
  • Kailua Village and Hulihee Palace (6.9 mi/11.1 km)
  • Manago Restaurant (10.6 mi/17 km)
  • Kaloko-Honokohau National Park (11.2 mi/ 8 km)

Recommendations for you

Customers who viewed Sheraton Kona Resort & Spa at Keauhou Bay also booked these hotels.

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Sheraton Kona Resort & Spa at Keauhou Bay Rooms

Ocean View Room
Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Partial Ocean View
Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Mountain View Room
Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Ocean Front Room
Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Dining

Ainakai Restaurant
Island inspired, seasonal breakfast buffet From the land to the sea, Ainakai features a fresh rotation of breakfast items with emphasis on Sheratons Color your Plate philosophy
Rays on the Bay
Where the food compliments the view Amazing views along with handcrafted cocktails, Hawaii inspired cuisine and live, local entertainment. Nightly sunsets and the resident Manta Rays await.
Holua Bar and Grill
Casual and fun poolside dining Holua embraces relaxation and fun poolside. Join us for a maitai and our world famous sliders!
Keauhou Coffee Company
Featuring Mamas 100% Kona Coffee in a relaxed outdoor setting A coffee shop, Kona Style. Grab and go or relax in open air lounge.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (471)

Ratings and reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Overall score

3.9 / 5
5.01.0
471 out of 471
Amenities:
4
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.1
Location:
4.2
Value:
3.9

84% would recommend to a friend.

Sort by:
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Anonymous
Business
Longmont, CO
Aug 29, 2009

Much better than expectations

At first I was a bit reserved about the place since it looked like an older facility. Upon arrival I fell in love. Amazing views, Manta rays within viewing distance at night. Great food and drinks (tiny bit pricey) and great service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Head a few miles into the city to get dinner, much cheaper and greater selection.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
sn
Business
denver, CO
Aug 22, 2009

sheraton keauhou

it was an excellent hotel and very nice staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

restaurants in town were uncrowded and very good

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
FedTracker
Business
Sarasota, FL
Aug 18, 2009

Better but still a work in progress!

I stayed at this hotel in the late 90's and while it has improved tremendously under the Sheraton name, it still has a ways to go!. The basic problem is the design and layout of the building and rooms. It is stark and cavernous with lots of wasted space. The bathroom dressing areas and sinks are in the rooms while the toilet is crammed in with the shower. The pools close at 6 pm or sunset depending upon which sign you read and the food is overpriced. There is no beach and even though they are located right next to the Kona Country Club, golf is no bargain. On the plus side, the new tilework in the common areas is a breath of fresh air, the new overlook/observation deck for watching Manta Rays is awesome, and the price is outstanding. They also have have great success in attracting a wonderful staff. I wonder if they can keep them? It is at the very end of the Alii Drive corridor so a rental car is almost required. The views are unbeatable and there is lots of room to jog/run. Still a great value but.....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Save some money and time by shopping at the new Target store in Kona. They have all the island related items and inexpensive basics as well as souvenirs. Beautiful new building near the old airport. Use your savings for a daily trek to a nice restaurant!

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Soon to be hawaiians
Business
Fort Worth Texas
Aug 17, 2009

We'll be back.....

Nice hotel for the money. Great location as the Manta Rays visit evert night.It was outside of the "tourist area" and that is nice. Off the beaten path, but not too far away. A short walk to the bay and a short drive to Kona. We are planning to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Anonymous
Business
Washington, DC
Aug 16, 2009

My views on Sheraton Keauhou Bay Resort

The Sheraton Keauhou Bay Resort & Spa hotel is the best hotel in Big Island, but it needs some cleaning and housekeeoing. There was a big spot on the carpet in the middle of the room and the carpet needs changing. Also, there should not be any charges to print boarding passes.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Keauhou Shopping Center is at a short 2 minutes drive from the Sheraton Keauhou Bay Resort & Spa hotel. It has a drug store, grocery store, Hawaiian gift store, Movie theaters, Rocky's Pizza restaurant, Subway restaurant, and the Los Habaneros Mexican restaurant. It is a very convenient place.

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
TravisR
Business
Los Angeles
Aug 4, 2009

Nice, isolated compound.

Nice staff, beautiful location with breathtaking views during the day and manta rays at night. Down side is that the hotel is isolated from everything else and you must pay exorbitant prices on everything. Also, Kona is made of hardened lava rock and there are only a few beaches. A trolley comes through to take people to other places, but it is every ~ 2hrs. If you miss it, you're stuck. Would recommend renting a car. Also if you have kids, the oversized swimming pool would be a fun distraction for them with slides and waterfalls.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Anonymous
Business
Redlands, CA
Aug 3, 2009

Family vacation

We stayed for 7 nights and really enjoyed it. The location made it a great base for exploring the island. The hotel staff was friendly. The gym is nice and has a good mix of cardio and weight equipment. The kids enjoyed kicking back in the pool after each day of exploring the island.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Satisfied Packer Fan
Business
indianapolis
Jul 30, 2009

Sheraton Keauhou

Staff was friendly and always helpful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
Anonymous
Business
Los Angeles, CA
Jul 30, 2009

Somewhat disappointed

Second visit to the Big Island & still love it! Listen to KAPPA radio for great Hawaiian music. The hotel has nice pools and comfy beds, however, I was somewhat disappointed with Sheraton, rooms need upgrading.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Anonymous
Business
Ohio
Jul 29, 2009

Good hotel in a nice location

This was a nice hotel in a quiet location. The pool was great and could be a vacation spot by itself. The hotel could use some updating though and they need to stop charging you for every little thing. For example you had to pay $10 for parking and $12 for 24 hours of internet service. The food at their restaurants was also very expensive and they often did not have the food items that they advertise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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