Kona Coast Resort

I stayed in a one bedroom suite with a fold out sofa bed for my daughter. I was very surprised that the kitchen was fully equipped and I wished we were staying longer to take advantage of it! There was also a washer and dryer in the room. Everyone was very friendly and I really enjoyed how quiet it was. I read in some reviews that AC was extra, but it was included with my package. There was no maid service during my stay (2 nights) which is fine with me-- I think they only come once a week to save costs. If you want something, they will respond, however. I think there are other maid service options if you stay longer. The room was spotless when we got there. I'm very sensitive about smells and nothing like that bothered me there. No shampoo or conditioner is available in the room. This was actually the first time I have stayed at a hotel in Hawaii and didn't have any charges to pay when I got there! EXCEPT-- Internet access was $9.99 a day, and it starts from 3pm for 24 hours (so don't start paying for it at 2pm, because you'll have to pay again at 3pm. Check out was at 10 am, which I thought was very early, but they did let me keep my bags there once I was checked out (in a secure area). They said we could still use the facilities and I did use the pool and locker rooms after we were checked out.

This resort is the furthest one out on Alii drive, so it is a short drive to everything. The rooms were very beautiful and spacy. We had no troubles at check in nor check out. The only irritant was the light swithes were in awkward locations. If that is the only annoyance then it must be an awesome place. We did not book any activites through the resort, so I cannot rate those. We did not find any beach access from the resort. We had to drive about 5 minutes up the road. There are not many beaches on Kona, though. The beach up the road was perfect for snorkeling. The landscaping was absolutely beautiful. This was a nice place for a home away from home. We stayed at 2 other places during our stay in Hilo and another in Kona as well and the Kona coast resort was by far the best!

the hotel was nice, it had alot of aminities that other hotels didnt have, eg washer and dryer, loved having that around.

Big condos, great view, some maintenance needed, polite and friendly staff and activities co-ordinators.

Overall, it was a good place with good cooking facilities in the kitchen and BBQ areas. The room was basically clean and not noisy. We had a top floor room, so I can't say what lower floor occupants experience. There's a golf course separating the resort from the ocean, but in the evenings the guests simply walk across the grass (100 yards) to get to the rocky shoreline and observe the sunset. We were pleased with the place. Minor gripes: it would be nice if they had more recycling bins around the resort. Also, they need to update the "manual" that they provide because it doesn't always accurately describe how things work. For example, if you call housekeeping from your room and leave a message with a request, your message may be ignored. But you get a reliable and prompt response if you simply call the front desk instead.

This was an average place and the pools were small. It was disappointing that there was no access to the beach right on the property. The timeshare department was overbearing and untruthful. We agreed to stay for a 90 minute presentation which lead to one way longer... when we said we wanted to consider their proposal they were extremely agressive. Do not attend the timeshare presentation. The discounts are NOT worth it. Try to decided what day trips you want ahead of time and book online.. that will be cheaper and less aggravating.

we spent 10 days here. absolutely wonderful experience. we will definately stay here again!!

This resort is highly recommended. This is the second year in a row that we stayed at the Kona Coast Resort. It's also a great price for a one bedroom condo with a full kitchen and two full bathrooms. The staff is very friendly and caters to your needs. We will be going there again next year.

Enjoyable hotel, excellent service and very clean.

The rooms were spacious and beautifully decorated. The living areas were large and comfortable. The kitchen - fabulous. Our room overlooked the second pool which was quiet and out of the way. The only negative was having to pay a daily rate for each computer having internet access. We ended up sharing instead of each using our own. The Shopping Center was right across the street and Kailua Kona was just a short 5 minute drive. As an added bonus, there was a Japanese Bon Dance the weekend we were there!