Castle Kona Reef Condominium Resort

We were looking specifically for a condo rather than a hotel for our trip to Hawaii and decided stay here. These are all privately owned condos, and the one we were in needed some updating (although staff claimed at checkout that the owner would be updating it soon). It had tile throughout, which was kind of strange. The living room was a little bare with just a futon, coffee table and small table with chairs. There is a wall AC unit in the living room but no ceiling fan. The living room leads out to the oceanfront lanai which seemed dirty - I mean I know it's outside but it was just dirtier than other places we had stayed - maybe because it was only about a half story up off the ground. We had to brush dirt off the bottom of our feet any time we went out there. But it had a nice view overlooking the rocky shoreline, where people were regularly surfing. So there is not a beach at this resort, but there is one immediately to the south of the resort that you can walk to. The bedroom had a ceiling fan, but no AC. Bathroom was old and was showing some rust and mildew. Kitchen was average. On the positives, the staff was friendly, and it is only a short 5-minute walk from the restaurants and shops of Kona. It also has a nice pool. Overall, it worked out for us since we spent most of our days out exploring, and mostly just ate breakfast and slept there. So if that's what you're looking for, it will work. If you're looking for a more luxurious place to stay, I'd recommend looking elsewhere.

We had a late check-in, so no staff was available should something be wrong with the room, etc. We shouldn't have worried! The room was clean and the view out the lanai looked directly over the pool / cabana area right out to the ocean (it couldn't have been better!#. It is within easy walking distance along the main road in Kona, where several restaurants, bars, and shops are located. Rooms are individually owned, but ours #in F building# had micro, full size refrigerator, washer and dryer, stove and all utensils, including for the grills in the cabana. #This building is closest to street and has some traffic noise, but nothing too bad.) Getting to sandy beaches requires short drive, as do most hotels / condos in this area. Already planning return trip....

Location is great, walking to shop and restaurant. The outdoor is great with pool and tub and BBQ. Amazing location to watch the Sunset.

Our stay at this hotel was just wonderful. The staff was very friendly and helpful. Our dishwasher wouldn't turn on, within 10min of telling the front desk about it, maiteance was in our room working on the problem. We loved our stay here. The hotel was close to everything in Kona! Will definately stay here again.

This hotel was GREAT! The staff were very friendly and helpful! Our dishwasher wouldn't work, and within 10min of telling the front desk, maiteance was there to fix the problem! There were washer and dryers in our room too which was great! We had a great view of the ocean, the room was very clean, a few bugs here and there, but its HAWAI'I, so that is expected. I originally am from Oahu, and we fight bugs there all the time too, best thing to remember if you are from the mainland, keep dirty dishes in the dishwasher and cover your food if you leave it laying out, that will help tremendously with the bugs (ants and cockraoches). The condos were within walking distance to everything in downtown Kona! Our only issue with the place was that everytime the office would go on lunch break, they always came back late, other than that we had no complaints!

The automatic watering system came on at 4am and woke us up. I would have preferred that it waited until say 6am. In Room B14 the sprinkler seemed to be just above my head. Maybe you could alter the timing, please. Everything else was perfectly acceptable. Ian Cayzer

When we first arrived it was late, so we could not get a good look around. It was hard to find the room, confusing layout when you have been traveling for 20 hours! The condo was clean, but the furnishings have seen better days. We were disappointed, but exhausted. In the morning we walked on to the balcony and it was like looking at paradise!!! The view was incredible, just what you imagine when you think of Hawai'i! It made up for the tired and shabby decor. Added pluses were great washer dryer in unit and free parking. Walking distance to Kailua

This hotel was better then the one in Hilo. We could see the ocean, getting the room was not easy. Hotel staff does not deviate from there check in time whether the rooms are ready or not. Will not even consider it. Hotel is noisy, because of its proximity to the road and the ocean.

Our unit was ground floor, newly remodeled and beautiful. Can't beat the sound of the ocean waves when you open your patio door!

The location was excellent. The Castle Kona Reef is on the ocean and near enough to walk into Kona. Unfortunately, the unit and staff did not live up to the setting. The unit was fairly newly painted, but the very large brown stain on the ceiling over the sink was unattractive. The rugs were not clean, and there was mould growing in the shower. The airconditioner was on, but made no appreciable difference in the room temperature. The ceiling fans worked well, but the unit became stuffy at night when the lanai door was closed. The bathroom was so small the toilet paper roll extended ovet the toilet seat. Boith of the receptions were indiffernt and uninterested in helping. I would not stay at Castle Kona Reef again. In fact the property was so poor, I would not stay at a Castle propery in the future.