The Fairmont Orchid Hawaii ★★★★★

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$279
avg/night
Rate and special offer based on
Check-in: Feb 16, 2016 Check-out: Feb 19, 2016

Wonderful Experience

Would recommend Tue, Dec 28, 2010
We loved this Hotel. The staff is friendly and professional. From the beach activity center to the gardeners all staff was sensitive to the special needs and patience required for the enthusiasm and energy of small children. The food is fabulous. The setting cannot be any nicer. We will return to the Fairmont Orchid again next year!

Shopping hint

Great little grocery market for kid friendly snacks is close to the resort!

| Salt Lake City, Utah Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great hotel on the beach

Would recommend Mon, Dec 13, 2010
Great service, great room, great location.

Attractions

Dahana horseback ride - great for kids.

| laguna beach, ca Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Orchid great for kids

Would recommend Sun, Dec 12, 2010
great hotel. Views from oceanfront are great. Lagoon amazing for kids.

Dining

Hit the Sonsei restaurant. About 15 min drive but great sushi!

| orange county, ca Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Top Choice

Would recommend Mon, Nov 22, 2010
Our twelfth trip to the Orchid in 15 years and it just keeps getting better. We've checked out all the other resorts on the Kohala coast, but none match the Orchid for quiet luxury, privacy, Hawaiian culture and peace. We also really appreciate the diversity of the clientele. The staff is just incredible. If any hiccup does occur, they're always eager to make everything right. We love it.

Attractions

Yoga every morning on the beach.

| Bay Area, CA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Honeymoon

Would recommend Wed, Nov 10, 2010
The hotel was very nice and we were able to upgrade from a garden view room to the gold floor. The gold floor was great they provide breakfast and coffee, water, soft drinks all day, free of charge. They also provide hor'dourves in the evening so we really didn't even buy dinner, we just ate a big lunch!

Money saver

Have lunch at Merriman's Cafe and the Kona Brewery!

| Los Angeles, CA Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Fairmont Orchard 2 star / 5 star locati

Would recommend Tue, Nov 9, 2010
This is the 5 star location for the Kohala coast. The location and staff are winners for this destination. The rooms are 2 star due to cleanliness, ants, and need for renovation. We had blood on the sheets upon arrival in one bead and makeup on the pillow cases on the other. The room we were given was not the Deluxe Ocean View we paid for. The hotel promptly moved us to the proper room and the linens were clean. Unfortunately this was a late arrival for us and we could have done without the problems. We found the hallway carpets dirty, holes in the wallpaper in the entry areas and broken furniture in the common areas. Outside ropes holding the hammocks were questionable. The little coffee shop offered hot items that are microwaved. If you don't eat them in 30 seconds the food is chewy. For a highly rated hotel I expected much better. The staff rates a 4.9 out of 5. The valets were over the top helpful as was the front desk. The pool staff had their timing to a "T". Not invasive, but there when we needed something.The pool amenities were fine and the beach area was well taken care of. The grounds are very clean and well taken care of. The lack of uncontrolled screaming kids you find at the H.W. down the street was a big plus.

Money saver

Go to the Food Market about a mile away for incidentals and great Sushi for $9.00.

| Whittier, CA Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

The Fair Orchid

Would recommend Mon, Oct 4, 2010
Quiet, out of the way, beautiful location. Near it all, but just far enough away to avoid the tourist crowds. Outstanding!!

| El Paso, Texas Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Terrible, terrible, really terrible

Would not recommend Mon, Sep 27, 2010
It was second worst trip ever and the worst trip to Big Island, HI. Management is not considered to their guests unless it is a large money-making group. We were ran out of the beach on three different occasions: 1. Two days a set for the party was being built to reward a travel agency group for bringing business to hotel. It was a noisy preparation on the quiet part of the beach. 2. Over 30 housekeeping employees came to the beach and were running wild for some time without any regard for the quests on the beach. 3. We were asked to leave the beach while we were sun-bathing because the hotel accepted a payment to do a wedding on the beach though the usual wedding place is on the grass on the other side of the hotel. When I asked the hotel organizer why the grass was not an option, I was told that wedding party want the beach and paid for it. But what about us, the guests who paid for a room there to enjoy the beach?

| CA Couples

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Beautiful, Relaxing Hotel!

Would recommend Sun, Sep 19, 2010
This is a lovely hotel! We stayed for two nights after a very active several nights on the north shore of Kauai and in Kamuela. Staying here was the perfect way to unwind and rest before going home. The pool was wonderful--very quiet, great service, comfortable chairs, perfect water temperature, great ocean views. The service at the hotel was excellent. We ate at Brown's Beach House the night of our flight home and the sunset was gorgeous. I also loved that the hotel provides you with an empty refrigerator (instead of a mini bar) so that you can use it to store snacks and other groceries to have on hand. It's a great way to save money.

| U.S.A. Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Quick Getaway

Would recommend Tue, Jul 27, 2010
This is a great place to stay if you like playing tennis. Their tennis facilities are expansive and very nice. They also have an on-site pro for lessons and clinics. The rooms are comfortable and the sunsets are beautiful. The beach and pool are very family friendly, although couples might want more privacy. There is excellent snorkeling though on the reef right off the beach.

| Los Angeles, CA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5