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The Ritz-Carlton, Kapalua

User score 4.5 out of 5 See all reviews
One Ritz-Carlton Drive,Kapalua, HI 96761
Book this hotel
from 298 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 22, check-out Dec 23

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1300
Check-out: 1200
Local currency: USD

Nestled among the lush foliage of rolling hills and a beautiful beachfront, in the midst of a century-old pineapple plantation, The Ritz-Carlton, Kapalua provides that rare opportunity to experience a different view of Hawaii - one that hearkens back to unspoiled landscapes, breathtaking sunsets, and swaying coconut palms. Escape to a distinctly memorable tropical getaway, where world-class service converges with captivating island culture.

Framed by two championship golf courses, this exclusive Kapalua Maui hotel is the annual home of the PGA TOUR season-opening Mercedes-Benz Championship, offering a prestigious address, recognized throughout the world. Embrace the spirit of aloha within our Five-Diamond Kapalua, Maui beach hotel, the quintessential Hawaiian destination.

Hotel policies

Check-in: 1300
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 22, check-out Dec 23

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.5 out of 5

(84 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: One Ritz-Carlton Drive, Kapalua, HI  96761  

 
 

Area served

Maui, Hawaii

Area airports

Kahului International Airport Kapalua West Maui Airport

Description

Kapalua, Maui Hawaii

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Spa services
  • Fitness room
  • Internet Access
  • Wireless internet
  • Concierge
  • Business center
  • Restaurant
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

The Terrace

The Terrace restaurant offers a full breakfast buffet and dinner and the new design reflects architectural details of Maui's plantations. The restaurant overlooks manicured gardens, the resort's three-tiered pool and the Pacific Ocean.

The Banyan Tree

The Banyan Tree, the hotel's signature restaurant, features a new destination bar and lounge with beautiful views of the Pacific Ocean and Moloka'i. The seasonal worldly menu showcases Hawaii's abundant harvests and fresh catches.

Kai

Kai, the new sushi restaurant draws its inspiration and its name from the ocean. Kai serves Maui's freshest sushi and sashimi as well as Japanese appetizers. The new restaurant is located in a new space off the lobby offering expanded seating with Hawaiian design elements and views of the resort pool, Pacific Ocean and the Island of Moloka'i.

The Alaloa Lounge

The new Lobby Bar, Alaloa Lounge has a design features expanded seating and a new onyx bar with carved wood details, hand-blown glass pendants and a black lava stone wall to form the back-bar. The Alaloa Lounge serves lunch, cocktails and appetizers daily.

The Pool Bar & Cafe

The Pool Bar & Café Offers tropical drinks, smoothies, appetizers, sandwiches and salads daily.

The Beach House Restaurant

The Beach House Restaurant is a Local favorites, specialty appetizers, fresh seafood, sandwiches and salads for lunch. Cocktails and refreshments served throughout the day

Please enter check-in and check-out dates to the right to select a room

Club Room

The Ritz-Carlton Club Level is privately accessed by special elevator keys. The Club Level guestrooms also feature Hawaiian inspired décor and artwork, dark wood floors and contemporary furnishings to bring in the colors and feel of the natural surroundings. Each Club Level guestroom features a new marble bathroom featuring a shower and separate bath, double vanities, a make-up mirror, a hair dryer. Guestroom amenities include 32-inch LCD flat-screen televisions, wireless Internet access, complimentary in-room safe, honor bar that is not pre-stocked, coffee maker with complimentary coffee packets, clock radio, DVD player, iron and ironing board, plush terry robes for ladies and gentlemen, blackout drapes, Five complimentary food and beverage presentations, daily; The knowledge and attention of our private Club Concierge; A selection of periodicals and games in the Club Lounge; Fax Machine; Two Computer Stations with Internet Access; Cordless telephones.

Terrace Room

Features 1 King Bed or 2 Queen Beds. Each room offers a new marble bathroom featuring a shower and separate bath, double vanities, make-up mirror, hair dryer and Spa Fresh with Local Scents bathroom essentials. Guestroom amenities include an 32-inch LCD flat-screen television, high-speed wireless Internet access, complimentary in-room safe, honor bar that is not pre-stocked, coffee maker with complimentary coffee packets, clock radio, DVD player, IPod docking station, iron and ironing board, plush terry robes for ladies and gentlemen, blackout drapes, and three telephones (two telephones have dual lines and an additional data port for computer and fax capability). All guestrooms and suites are non-smoking and barrier-free accommodations are also available upon request.

Ocean Front Suite

Fetures 1 King Bed and a pull out sofa bed, with a view of the ocean from the room. Ocean Front Suites are 1,2oo square feet including the lanai (balcony) that spans the width of the suite. They have an elegantly furnished, large living room, and French doors connecting the Master Bedroom. All One Bedroom Suites feature dark wood floors, Hawaiian inspired artwork and contemporary furnishings with colors inspired by the natural beauty of the islands, with fabrics that reflect the tropical Hawaiian locale. Each One Bedroom Suite has two new marble bathrooms. In-room amenities include: two 42-inch LCD flat-screen televisions, high-speed wireless Internet access, complimentary in-room safe, honor bar that is not pre-stocked, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee packets, plush terry robes for ladies and gentlemen, black out drapes.

Residential Garden View Suite

Features 1 King bed and a pull out sofa bed. Residential Garden View Suites are 900 square feet in size. They feature limited kitchens, new marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, ipod docking stations, wireless internet access, complimentary in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes for ladies and gentlemen, dark wood floors, Hawaiian inspired artwork and area rugs, spacious living rooms and private lanais. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite unit features a handsome gathering “Calabash” table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Private kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).

Residential Ocean View Suite

Features 1 King bed and a pull out sofa bed. Residential Ocean View Suites are 900 square feet in size. They feature limited kitchens, new marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, ipod docking stations, wireless internet access, complimentary in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes for ladies and gentlemen, dark wood floors, Hawaiian inspired artwork and area rugs, spacious living rooms and private lanais. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite unit features a handsome gathering “Calabash” table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Private kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).

Deluxe Room

Features 1 King Bed or 2 Queen Beds, with a view of the resort, pool and gardens. Each room offers a new marble bathroom featuring a shower and separate bath, double vanities, make-up mirror, hair dryer and Spa Fresh with Local Scents bathroom essentials. Guestroom amenities include an 32-inch LCD flat-screen television, high-speed wireless Internet access, complimentary in-room safe, honor bar that is not pre-stocked, coffee maker with complimentary coffee packets, clock radio, DVD player, IPod docking station, iron and ironing board, plush terry robes for ladies and gentlemen, blackout drapes, and three telephones (two telephones have dual lines and an additional data port for computer and fax capability). All guestrooms and suites are non-smoking and barrier-free accommodations are also available upon request.

Deluxe Ocean View

Features 1 King or Two Queen Beds, with a view of the Pacific Ocean from the guest room balcony. Each room offers a new marble bathroom featuring a shower and separate bath, double vanities, make-up mirror, hair dryer and Spa Fresh with Local Scents bathroom essentials. Guestroom amenities include an 32-inch LCD flat-screen television, high-speed wireless Internet access, complimentary in-room safe, honor bar that is not pre-stocked, coffee maker with complimentary coffee packets, clock radio, DVD player, IPod docking station, iron and ironing board, plush terry robes for ladies and gentlemen, blackout drapes, and three telephones (two telephones have dual lines and an additional data port for computer and fax capability). All guestrooms and suites are non-smoking and barrier-free accommodations are also available upon request.

Ocean View Suite

Features 1 King Bed and a pull out sofa bed, with a view of the ocean from the balcony. Our One Bedroom Suites are 900 square feet including the lanai (balcony) that spans the width of the suite. They have an elegantly furnished, large living room, and French doors connecting the Master Bedroom. All One Bedroom Suites feature dark wood floors, Hawaiian inspired artwork and contemporary furnishings with colors inspired by the natural beauty of the islands, with fabrics that reflect the tropical Hawaiian locale. Each One Bedroom Suite has two new marble bathrooms. In-room amenities include: two 42-inch LCD flat-screen televisions, high-speed wireless Internet access, complimentary in-room safe, honor bar that is not pre-stocked, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee packets, plush terry robes for ladies and gentlemen, black out drapes.

Hotel policies

Check-in: 1300
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 22, check-out Dec 23

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.5 out of 5

(84 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Quick tip

Incredible Hotel in a Fantastic Location

Theresa Nov 24, 2009

Would recommend to a friend!

We spent two fantastic nights in a Deluxe Ocean View Room and our experience at the hotel was incredible! The only thing ... that could have made it better would have been a king bed instead of two queens but I am definitely not complaining. The rooms were amazingly appointed with top of the line furnishings and wonderful attention to detail. The location was great for a quiet getaway although it was a just short drive to the busier areas. We loved being able to leave our door open on the balcony and listen to the waves at night and to be able to sit out on the balcony and take in the amazing view of the water and neighboring island in the distance during the day. I just wish we could have stayed longer! We will definitely try to stay there again if we come back.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Short Drive

I would highly recommend driving north just a little bit and seeking out some of the more secluded beaches. The waves were incredible and it was really exciting to watch all of the surfers. One of the beaches was accessible by a staircase from the cliffs next to the road that led through a grove of trees onto the beach. This could be a very romantic spot to spend some time.


Expand full review

Score

4 out of 5

Quick tip

it was great over all

ed Nov 23, 2009

Would recommend to a friend!

the hotel was very nice, staff very nice, room very nice pool very nice but and there is always a but food very expencive but ... worth the price. valet was 18 bucks a day and park yourself was a good 250 feet from the front door of the hotel. but still it was very very very very nice. we loved it. had the time of a life time.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Money savers tip

what we did was in the beginning of the trip we decided what we wanted to do as far as shows snorkaling and heli rides its all very expensive but we stopped by a time share store and set up a 2 hr time share appointment and booked all our activites for the week at a great savings and i mean 500.00 savings. its worth the 2 hrs.


Expand full review

Score

5 out of 5

Quick tip

Hard not to feel fabulous at the Ritz

Bluestarbutterfly Nov 17, 2009

Would recommend to a friend!

We have to admit that we were a bit nervous about what to expect given the news of how slow the economy has been in Maui and ... the deep price cuts that the Ritz was offering, but have no fear this is still the Ritz. The staff is great (in fact sometimes there are more workers than guests), the food is wonderful and most of the resturants have dinner and/or wine specials, they are not advertised so ask before you pick a place. The rooms are clean and large. We had a wonderful time and loved that D.T. Flemings beach was on site, this beach has waves and allows for some surfing and boogie boarding. Grocery store, Maui Tacos and Boss Frog Rentals all very near by in Napili shopping center. My only very small negative is that the pools and spas are open 24 hours, but they don't have towels available 24 hours, so plan ahead if you're doing any late night hot tubbing or early morning dips. Over all a really lovely place.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

There are many resturants on site and a short walk down the main drive, and they all have dinner specials at least one night during the week, ask if your looking to have a great meal and save a few bucks.


Expand full review


See all 84 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Recreation/Attractions tip, Short Drive

I would highly recommend driving north just a little bit and seeking out some of the more secluded beaches. The waves were incredible and it was really exciting to watch all of the surfers. One of the beaches was accessible by a staircase from the cliffs next to the road that led through a grove of trees onto the beach. This could be a very romantic spot to spend some time.

--Theresa, Crestview, FL Nov 24, 2009

Money savers tip

what we did was in the beginning of the trip we decided what we wanted to do as far as shows snorkaling and heli rides its all very expensive but we stopped by a time share store and set up a 2 hr time share appointment and booked all our activites for the week at a great savings and i mean 500.00 savings. its worth the 2 hrs.

--ed, texas Nov 23, 2009

Dining tip, Short Walk

There are many resturants on site and a short walk down the main drive, and they all have dinner specials at least one night during the week, ask if your looking to have a great meal and save a few bucks.

--Bluestarbutterfly, Chicago Nov 17, 2009

See all quick tips

Reviews from our customers

Overall score

4.5 out of 5

(84 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Quick tip

Incredible Hotel in a Fantastic Location

Theresa Nov 24, 2009

Would recommend to a friend!

We spent two fantastic nights in a Deluxe Ocean View Room and our experience at the hotel was incredible! The only thing ... that could have made it better would have been a king bed instead of two queens but I am definitely not complaining. The rooms were amazingly appointed with top of the line furnishings and wonderful attention to detail. The location was great for a quiet getaway although it was a just short drive to the busier areas. We loved being able to leave our door open on the balcony and listen to the waves at night and to be able to sit out on the balcony and take in the amazing view of the water and neighboring island in the distance during the day. I just wish we could have stayed longer! We will definitely try to stay there again if we come back.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Recreation/Attractions tip, Short Drive

I would highly recommend driving north just a little bit and seeking out some of the more secluded beaches. The waves were incredible and it was really exciting to watch all of the surfers. One of the beaches was accessible by a staircase from the cliffs next to the road that led through a grove of trees onto the beach. This could be a very romantic spot to spend some time.


Expand full review

Score

4 out of 5

Quick tip

it was great over all

ed Nov 23, 2009

Would recommend to a friend!

the hotel was very nice, staff very nice, room very nice pool very nice but and there is always a but food very expencive but ... worth the price. valet was 18 bucks a day and park yourself was a good 250 feet from the front door of the hotel. but still it was very very very very nice. we loved it. had the time of a life time.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Money savers tip

what we did was in the beginning of the trip we decided what we wanted to do as far as shows snorkaling and heli rides its all very expensive but we stopped by a time share store and set up a 2 hr time share appointment and booked all our activites for the week at a great savings and i mean 500.00 savings. its worth the 2 hrs.


Expand full review

Score

5 out of 5

Quick tip

Hard not to feel fabulous at the Ritz

Bluestarbutterfly Nov 17, 2009

Would recommend to a friend!

We have to admit that we were a bit nervous about what to expect given the news of how slow the economy has been in Maui and ... the deep price cuts that the Ritz was offering, but have no fear this is still the Ritz. The staff is great (in fact sometimes there are more workers than guests), the food is wonderful and most of the resturants have dinner and/or wine specials, they are not advertised so ask before you pick a place. The rooms are clean and large. We had a wonderful time and loved that D.T. Flemings beach was on site, this beach has waves and allows for some surfing and boogie boarding. Grocery store, Maui Tacos and Boss Frog Rentals all very near by in Napili shopping center. My only very small negative is that the pools and spas are open 24 hours, but they don't have towels available 24 hours, so plan ahead if you're doing any late night hot tubbing or early morning dips. Over all a really lovely place.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

There are many resturants on site and a short walk down the main drive, and they all have dinner specials at least one night during the week, ask if your looking to have a great meal and save a few bucks.


Expand full review

Score

5 out of 5

Quick tip

Fantastic place

Fishy Oct 30, 2009

Would recommend to a friend!

Fantastic resort. Awsome spa. Super rooms, pool & staff. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Shopping tip, Short Drive

Lahaina


Expand full review

Score

5 out of 5

Relaxing Getaway

Sledge Oct 29, 2009

Would recommend to a friend!

The pool was beautiful. It overlooked the ocean. The hotel had beach access. The staff was very helpful and friendly. The ... hotel is a bit far from restaurants and nightlife. Parking is free. We had a wonderful stay here and would definitely come again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

Fabulous Anniversary Vacation

Tishy Oct 28, 2009

Would recommend to a friend!

This is a beautiful resort. We would not recommend this location for a first time trip to Hawaii.Kapalua is quiet and far ... from the night life or action of Lahaina. We had several wonderful meals at Sansei. They have an early bird special that is a great value. We stayed in a residential garden suite, it was great. We had a view of the ocean and it was very quiet. There is a market about a mile from the hotel where we stocked up on breakfast and lunch foods. It saved us money and time.The staff was very attentive and helpful. We would definitely stay at this hotel again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

Early bird special at Sansei,25% off your bill from 530-6PM


Expand full review

Score

4 out of 5

Quick tip

Wet and rainy but still great

jared Oct 26, 2009

Would recommend to a friend!

Kapalua is a beautiful area but can get more rain than most parts of the island depending on the trade winds. For the most ... part it's not a big deal because you can just head off to another part of the island to get some sunshine. Usually you only need to travel 5-10 minutes and you'll be in clear skies. The Ritz was very nice, things are expensive there but that is to be expected. [...]There is a lot of really good dining in the area for about the same price as the resort so I would recommend leaving the hotel for dinner, some suggestions:Kapalua:Merrimans (beautiful ocean views)Lahaina:I'O (awesome food right on the beach)Pacific'O (right next to I'O, very fresh fish)Did a couples massage at the spa and had a great time! Spent a couple of hours just lounging in the spa area which was very relaxing.All in all great hotel, beautiful location, a little less rain would have been great but not that big of a deal.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip

If you're up for the drive head to Paia which is at the end of the Hana highway and only about 10 minutes from the airport. It's a cool little town with lots of windsurfing in the area and two excellent places to eat: 1. Flatbread Company (all organic pizza that was delicious) 2. Momma's Fish House (freshest fish around, get there early because it get's very busy)


Expand full review

Score

4 out of 5

Quick tip

Ritz-Carlton Kapalua

mallen5 Oct 26, 2009

Would recommend to a friend!

Hotel was great. Meals a little pricey but the food quality was excellent. The location was great for us, but its a little ... out of the way. Very quiet and relaxing.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Couples

Dining tip, Short Drive

Eat at the Plantation Golf Course. Food was excellent and the pries very competitive


Expand full review

Score

5 out of 5

Great Trip

Trip Taker Oct 24, 2009

Would recommend to a friend!

It was a great stay. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
3
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

fantastic getaway

sajor Oct 20, 2009

Would recommend to a friend!

Very relaxing and private vacation spot. Beach was fantastic. Pool staff very attentive to our requests ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

One of my favorite places to stay

EnzoF Oct 15, 2009

Would recommend to a friend!

We stayed here 10 years ago on our honeymoon, and just went back to celebrate our anniversary and it lived up to all our ... memories. The location is great, in that it's remote and quiet. The pool is fantastic. The only drawback is that the hotel is not on the beach, but that wasn't a priority for us. It does have beach access to DT Fleming Beach on site, and the shuttle van can take you to Kapalua Bay just around the corner. The rooms have been redone in the last 18 months, and have great bathrooms and are very comfortable. Some of the best sleep I've had in years. Wish I could go back more often. Very relaxing.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Recreation/Attractions tip, Short Drive

Drive around the north end of the island. Go past Kapalua and take the winding road that leads back to the airport. Check out the sights, including the blue hole, and stop at Lorraines for shave ice and banana bread, she's the best.


Expand full review

Score

5 out of 5

Quick tip

perfect for a quiet relaxed vacation

Gabby Oct 13, 2009

Would recommend to a friend!

great spacious room with hardwood floor, beautiful pool, exclusive quiet beaches, beautiful view of the ocean, staff was very ... nice. Nice tennis courts free of charge. Great golf course, but I didn't use it. The only drawback, which is not necessarily a drawback if you are looking for a quiet vacation spot, is that this resort is kinda far from other public beaches or towns where a lot of activities or shoppings are going on. It's close enough to the old town of Lahaina (10 miles), and you can find a lot of restaurants and water activities there.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, In Hotel

Pool menu is actually not expensive at all compared to restuarnats close by. You can simply hang out at the pool and order drinks or burgers/sashimi/nacho/wings with great price!


Expand full review

Score

3 out of 5

Slightly disappointing

Traveling Mom Oct 5, 2009

Would recommend to a friend!

The Ritz-Carlton Kapalua was not quite up to my expectations of a luxury hotel. Rooms were attractively and comfortably ... furnished--nothing really dramatically special. BUT the pillows smelled musty and sour--I had to ask to have them replaced. Towels were fine, but not as fluffy and luxurious as I might have expected at a Ritz. Staff, especially the concierge staff, was unfailingly polite, cheerful and helpful. Food was fine, mostly (the chicken added to a salad one night was so dry as to be inedible), but everything is WILDLY expensive. Any mixed drink was a minimum of $12. Cold breakfast buffet (while nice) was $20; hot buffet was $28. Sandwiches were crazy expensive. Admittedly, it's the Ritz and Maui, a pricey combination. The pool was lovely, but unless you paid $100 a day for a cabana-ette (the "real" cabanas were $255 a day!), there was virtually no shade. A few umbrellas for the fair skinned and cancer-averse might be nice! All of this, plus the somewhat remote location on West Maui, might incline me to explore hotels in Ka'anapali on my next trip. If you're a runner, keep in mind this is very hilly territory! The Internet access is not wireless, and the wired location is hard to find (hidden in the side of the TV armoire) and awkward to use--small shelf that barely fit my Netbook, and no real chair/desk set up. Daily resort fee of $16 is annoying, and should just be merged into the room rate. Shopping boutiques are again very expensive.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Putting The Pineapple Into Practice

The Brattons Oct 4, 2009

Would recommend to a friend!

Great Honeymoon spot!!! All staff were very friendly and genuinely welcoming. Kapalua is an area about 15 minutes north of ... Lahaina and is more private that any other hotel location that I saw. It was set a short walk from the beach and below the striking Maui mountains. The Kapalua Adventure center offers an awesome zip lining tour that was the highlight of our trip (do the Upper Mtn Loop). Th Ritz was surrounded by wonderful landscaping and the area had a steady (sometimes strong) but nice wind. For us the wind was perfect and made it feel cool the entire trip. If you are a sun worshiper and all you want to do is lay by the pool/beach then this might not be the hotel for you. We laid by the pool every day and plenty of sun for us. I toured the Grand Wailea resort to see what it was like since if was my second choice and I chose well with the Ritz. Finally, I have to say the the Club Level access was the best decision we made. Getting a Club level room gives you full access to food and drink at no additional cost. We took advantage of it and had every breakfast, most lunches and several other visits for to go drinks and snacks to take to the pool. Considering a coke at the pool is like $6 this was nice. The service at the Club was also amazing. Our concierge, Leslie, knew us by name the entire time and went above and beyond for everything. I recommend dealing with a concierge prior to your visit to book the luau of your choice and any tours or restaurants that you don't want to miss. Thanks Ritz!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Great for a Marriott

Love the Beach Oct 3, 2009

Would recommend to a friend!

The Ritz Maui is a beautiful Resort, They have recently completed a expansive remodel and the rooms were great. The service ... was great, especially pool side and the Valet / Bellman / Concierge. It had a very different feel than the last time we were at the resort, before Ritz Carlton sold to Marriott. Feels a little like they are more concerned with getting their money back from their remodel and less like the service my wife and I have come to expect from 9 years of vacationing based on the location of Ritz Carlton properties. Overall, the best beach of anyplace we have stayed. Easygoing and not uptight staff, Spa experience not so great as they would not let my Wife see the facilities before she booked a $200 spa service. The old Ritz would not have ever refused a tour. [...]

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Dining tip, In Hotel

Rent a car and drive for dinner, huge savings and better food for better prices. The surcharges are astronomical at the resort


Expand full review

Score

3 out of 5

Quick tip

Ritz Carlton, Kapalua

Freddy Oliver Sep 29, 2009

The pickup from the airport was not what I had expected. We paid so much for transportation to and from the airport. They ... did not specify the type of Transportation, and it turned out to be a beat up van.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
4

Traveler type: Couples

Time savers tip, Short Drive

Rent a compact car.


Expand full review

Score

5 out of 5

Quick tip

Our 25th Anniversary trip was perfect.

Janet Sep 28, 2009

Would recommend to a friend!

This was the Best trip Ive taken. If you love golf this is the place to stay. We had our anniversary dinner at Merrimans. It ... was amazing the views the food. wasnt to fond of Pineapple Grill. Its a little far location wise but very quiet and beautiful. We stayed on the club level and Leslie is the nicest person always ready to make a reservation, she goes out of her way.They always made my husband his fav cocktail.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Dining tip

Best Dinner or Lunch Ferraros, Mamas fish house is worth the drive and Merrimans, the feast at Lele was very nice also.


Expand full review

Score

4 out of 5

Quick tip

Ritz Carlton Kapalua

Just left Sep 28, 2009

Would recommend to a friend!

This hotel is in a windy part of the island. Days are 50/50 sun//rain/clouds. Rooms were nicely decorated. Fitness center ... equipment worn, pool was not very clean and poolside chairs worn also. For a hotel that just completed a major renovation, the details were overlooked. We had a club level room and Leslie, our conciege was fantastic!! Stay on the club level, its worth the extra.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
2
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples

Dining tip, Short Drive

Its wonderful food and atmosphere.


Expand full review

Score

5 out of 5

Beatiful secluded property

ironman Sep 20, 2009

Would recommend to a friend!

The beach was convenient and the sunsets and walking trail were memorable. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Ritz Review

m/m Sep 17, 2009

Would recommend to a friend!

General experience was pleasant. There's one caveat emptor. Compared to other Ritz locations, Ritz-Carlton Kapalua imposes a ... 'different' resort fee; it does not include the privilege of using the indoor steam room and jacuzzi.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review


Previous | 1 2 3 4 5 | Next

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Recreation/Attractions tip, Short Drive

I would highly recommend driving north just a little bit and seeking out some of the more secluded beaches. The waves were incredible and it was really exciting to watch all of the surfers. One of the beaches was accessible by a staircase from the cliffs next to the road that led through a grove of trees onto the beach. This could be a very romantic spot to spend some time.

--Theresa, Crestview, FL Nov 24, 2009

Money savers tip

what we did was in the beginning of the trip we decided what we wanted to do as far as shows snorkaling and heli rides its all very expensive but we stopped by a time share store and set up a 2 hr time share appointment and booked all our activites for the week at a great savings and i mean 500.00 savings. its worth the 2 hrs.

--ed, texas Nov 23, 2009

Dining tip, Short Walk

There are many resturants on site and a short walk down the main drive, and they all have dinner specials at least one night during the week, ask if your looking to have a great meal and save a few bucks.

--Bluestarbutterfly, Chicago Nov 17, 2009

Shopping tip, Short Drive

Lahaina

--Fishy, Pennsylvania Oct 30, 2009

Dining tip, Short Walk

Early bird special at Sansei,25% off your bill from 530-6PM

--Tishy, Los Angeles,California Oct 28, 2009

Dining tip

If you're up for the drive head to Paia which is at the end of the Hana highway and only about 10 minutes from the airport. It's a cool little town with lots of windsurfing in the area and two excellent places to eat: 1. Flatbread Company (all organic pizza that was delicious) 2. Momma's Fish House (freshest fish around, get there early because it get's very busy)

--jared, phoenix, az Oct 26, 2009

Dining tip, Short Drive

Eat at the Plantation Golf Course. Food was excellent and the pries very competitive

--mallen5, Lakewood, CO Oct 26, 2009

Recreation/Attractions tip, Short Drive

Drive around the north end of the island. Go past Kapalua and take the winding road that leads back to the airport. Check out the sights, including the blue hole, and stop at Lorraines for shave ice and banana bread, she's the best.

--EnzoF, Texas Oct 15, 2009

Dining tip, In Hotel

Pool menu is actually not expensive at all compared to restuarnats close by. You can simply hang out at the pool and order drinks or burgers/sashimi/nacho/wings with great price!

--Gabby, Philadelphia Oct 13, 2009

Dining tip, In Hotel

Rent a car and drive for dinner, huge savings and better food for better prices. The surcharges are astronomical at the resort

--Love the Beach, Los Angeles, Ca Oct 3, 2009

Time savers tip, Short Drive

Rent a compact car.

--Freddy Oliver, Houston, Tx Sep 29, 2009

Dining tip

Best Dinner or Lunch Ferraros, Mamas fish house is worth the drive and Merrimans, the feast at Lele was very nice also.

--Janet, Farmington Hills Mi Sep 28, 2009

Dining tip, Short Drive

Its wonderful food and atmosphere.

--Just left, Laguna Beach, CA. Sep 28, 2009

Dining tip, Short Drive

Merriman's restaurant is consistently outstanding.

--Tripper, Trabuco Canyon, CA Sep 17, 2009

Dining tip, Short Walk

The Banyan Tree has HALF OFF bottles of wine on Wednesdays! And the food was great!

--MauiedtoMaui, Monrovia, CA Sep 12, 2009

Shopping tip, Short Drive

Whalers Village is the spot to shop.

--The Happy Hollisters, Salem, OR Sep 9, 2009

Dining tip, Short Walk

General Store's Deli is great for a quick bite or simply lunch

--Joey - Birdie Shooter, Thousand Oaks, Ca Sep 7, 2009

Recreation/Attractions tip, Short Drive

Go north of Kapalua for some awesome scenery with great look out points. there is a blow hole which you can walk down to. amazing at sunset.

--WJP, Atlanta GA Sep 3, 2009

Money savers tip

Since we had a suite, we enjoyed some meals and beverages by using the kitchenette - saved on the cost of these items overall for a week so we could also enjoy some nicer meals.

--TB, Metro Detroit, MI Aug 29, 2009

Money savers tip

BIGGEST ADVICE for anyone who's NOT RICH: pack a lunch! Or find some good places to eat off the property. You get a great hotel for the price, but with it comes the expectation that it's ok to pay a day's salary for a meal. We mistakenly relied on the hotel food the first day we got there, and after paying that bill for a burger and fries, and a little sushi, we swore never to do that again. NEXT, RENT A CAR. You'll need it to get to cheaper (more reasonable) offsite restaurants and events. There's a Melting Pot restaurant and an Outback Steakhouse not too far from the hotel area. You'll pass it on your way to the hotel. In my opinion, if you're spending that much for a meal, go to The Melting Pot, it's much more worth it. If you're rich, no worries. The food's pretty good, and you'll never have to leave the resort. It's gorgeous, and there are several places to eat without ever getting into a car. If you're just spoiling yourself for a once-in-a-lifetime event but don't really want to spend $500-800/day, plan on getting out a little. This resort is north of the main string of resorts, so you'll definitely be driving anywhere you go to shop or see the sights. The resort doesn't even offer a Luau. My advice, if money's an issue, spend it on fun things to do and go for a cheaper hotel so you've got more money for the things to do. Most events are over a hundred/ea for ANYTHING including horseback riding, snorkling, surfing, zipline, etc. What goes with cheaper hotels (I said cheaper, not CHEAP)? Cheaper, good food. Think about it and best of luck! The much acclaimed "Gazebo" restaurant (look it up, people wait an hour in line for breakfast - we did, too) is not far from this hotel and in a very blue collar resort area that's on the same waterfront. Try some cool cheaper things like surfer-watching on the popular Front Street, or a day trip on the Road to Hana, and Happy Travels!

--Nikki Doodle, White Lake, MI Aug 24, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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