The Ritz-Carlton, Kapalua
http://www.orbitz.com/hotel/United_States--HI/Kapalua/The_Ritz-Carlton,_Kapalua.h46111/
Hotel Overview
Great vacation
Amazing hotel... Loved the beach ......
Kids enjoyed the swimming pool. Complimentary wifi ... We...
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M Amha
- Apr 13, 2013
My favorite place on earth!
This was the best vacation ever. The room was lovely with the most comfortable beds. The grounds...
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Silver hair Shar
- Mar 17, 2013
Grand luxury and secluded setting on west Maui’s Kapalua Bay
The Ritz-Carlton, Kapalua is a AAA Five Diamond beachfront West Maui resort situated in the heart of Kapalua, less than 10 miles from downtown Lahaina and Ka'anapali Beach. Both cultural and environmental appreciation, combined with world-class service and exclusive facilities deliver a true escape. From island-inspired guestrooms and suites to 36 holes of golf, three-tiered pools with luxurious cabanas, lavish spa and tropical dining at one the resort's onsite restaurants and bars, this resort provides an unforgettable retreat. Steps away from the white sand of D.T. Fleming Beach and captivating natural surroundings, the resort allows guests to explore a unique Maui destination. The Jean-Michel Cousteau's Ambassadors of the Environment program for adults and children features an environmental and cultural education center with excursions led by expert naturalists. A free shuttle transports guests to championship golf courses, secluded beaches, Kapalua Airport, Kapalua restaurants and tennis.The Ritz-Carlton, Kapalua Rooms
- Deluxe Room
- Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
- Deluxe Ocean View
- Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
- Ocean View Suite
- One-bedroom, ocean view suites encompass 900 square feet including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom with king bed, and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee and tea refreshed daily, plush terry robes and black out drapes.
- Club Room
- The Club Level guestrooms are 440 sq.ft. and suites are 900 sq.ft.; with Hawaiian dcor, dark wood floors and contemporary furnishings. Club Level guests have private access to The Ritz-Carlton Club Level, an exclusive lounge with five complimentary food presentations daily, unlimited courtesy alcoholic and non-alcoholic beverages, the attention of a private Club Concierge, a selection of periodicals, games and computer stations with internet access. Each Club Level accommodation has a lanai and marble bathroom with shower, separate bath, double vanity, make-up mirror and hair dryer. Amenities include one king or two queen beds (suites offer king beds and sofa bed), goosedown featherbeds and pillows, 300 thread count Egyptian cotton linens, flat-screen LCD televisions, wireless internet access, complimentary in-room safe, mini-refrigerator, coffee maker with complimentary coffee and tea refreshed daily, clock radio, DVD player, iron and ironing board, plush robes and blackout drapes.
- Terrace Room
- Terrace Rooms are 440 square feet with resort views on lower floors, featuring island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet access, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, IPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms offer a furnished lanai (balcony) and are non-smoking. Barrier-free accommodations are available upon request.
- Ocean Front Suite
- Experience breath-taking views of the Pacific Ocean and the island of Moloka'i from the one-bedroom, ocean front suites with 1,200 square feet of space including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee packets, plush terry robes and black out drapes.
- Residential Garden View Suite
- Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
- Residential Ocean View Suite
- Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
Amenities
- FREE internet
- Outdoor pool
- Smoke-free policy
- General
- Smoke-free policy
- Concierge
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Spa services
- Golf
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- 24 hour room service
- Room service
- Services
- Business center
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Barber/Beauty shop
- Conference facilities
- Doctor on call
- Gift shop
- Internet
- FREE internet
- Parking
- Parking
- Accessibility
- Handicapped rooms/facilities
- Service dogs allowed
- Handicapped parking
- Brailled elevators
Hotel Map
- Area served
- Maui, Hawaii
- Nearby airports
- Kahului International Airport (OGG) Kapalua West Maui Airport (JHM - complimentary shuttle from Kapalua airport only)
- Area description
- The Ritz-Carlton, Kapalua is a AAA Five Diamond beachfront West Maui resort situated in the heart of Kapalua, less than 10 miles from downtown Lahaina and Ka'anapali Beach. Both cultural and environmental appreciation, combined with world-class service and exclusive facilities deliver a true escape.
Dining
- The Pool Bar & Cafe
- The Pool Bar & Caf offers tropical drinks, smoothies, appetizers, sandwiches and salads at the bar or served to the guest's chaise lounge. Twice daily, the pool servers present complimentary fresh Maui pineapple to guests. If you are lounging in the pool, don't worry about being left out; the servers will enter the water fully dressed to serve you. Lunch is served daily from 11am to 5pm with cocktails from 10am to 8pm. Casual light fare dinner is available Sunday and Monday nights only from 5pm to 8pm.
- The Beach House Restaurant
- Sip on tropical delights while enjoying the waves, surfers and sometimes, the whales. More than 40 fully-grown coconut palms form a natural canopy over this beachfront restaurant where guests delight in a selection of tropical cocktails and fresh, light fare for lunch.
- The Terrace
- The Terrace restaurant offers the ideal, tropical setting to start your day. Sip coffee and indulge in a myriad of breakfast choices from a bagel and fresh fruit to delectable macadamia nut pancakes while taking in sweeping resort and ocean views. Taste the local flavour each morning with a different, complimentary smoothie sample. Plantation-inspired design with green and gold and textured fabrics reinforce the connection with the landscape. Slow-moving fans and wood screens illustrate the relaxed pace of island life, a sense of place that is peaceful and verdant. Breakfast is served daily from 6:30am to 11am.
- The Terrace Chef-Crafted
- The Terrace Chef Crafted Hawaiian Cuisine the resort's newest dining experience featuring a delicate balance of sophistication and rustic charm. Every guest is immediately enveloped with the spirit of Aloha and feels like a returning friend. Distinctive menus created by Executive Chef John Zaner are inspired by the freshest seasonal, organic and sustainable ingredients from Hawaii's local farms and Pacific coastlines which are showcased as brilliantly flavorful, chef-crafted delicacies. These culinary masterpieces are served alongside a world-class selection of fine wines and classic cocktails redefined with innovative mixology and local influence. The world-class cuisine and robust wine selection of The Terrace Chef Crafted is complemented by dramatic views of the Pacific Ocean, the Pailolo Channel and the lush flora of the resort. Open for dinner Tuesday through Saturday from 5:30pm to 9:30pm
- Kai Sushi
- Kai Sushi fuses the island's freshest and finest grade sushi and sashimi with authentic ingredients, and sophisticated presentation. Immersed in an eclectic ambiance, guests can interact with award-winning Chef Tadashi Yoshino and savor his one-of-a-kind Japanese-inspired culinary delicacies while sipping the finest sake' wines. The restaurant's design is inspired by the story of the native Hawaiians' arrival across the sea, with hand-carved ceiling beams that recall the shapes of the outrigger canoes. The glowing back of the sushi bar and carved wood columns are inspired by traditional Hawaiian art forms in print. The warm tones of wood, woven grasses, honed plaster and gold-hued stone set a natural tableau for the bright colors of the fresh sushi delicacies. Kai Sushi is open for dinner Thursday through Monday and features more than 20 varieties of the most popular types of sushi and sashimi and innovative Japanese cuisine.
- The Alaloa Lounge
- Named "Best Lobby Lounge" on the island by the readers of Maui No Ka 'Oi, The Alaloa Lounge offers an extensive menu of specialty cocktails, domestic and imported beers, premium spirits and signature appetizers and desserts. The Alaloa Lounge offers a casual lunch and appetizer menu. With its breathtaking views of the Pacific Ocean, The Alaloa Lounge is the place to view the Maui sunset, enjoy an informal lunch or, from December to April, enjoy whale-watching. A spacious lanai offers outdoor seating or guests may choose to sit inside to enjoy the entertainment in the evenings.
- Aina Gourmet Cafe
- Guests can enjoy specialty breakfast and lunch items from a menu focused on homegrown products. The market is conveniently located within the hotel on the lobby level, and offers grab-and-go coffee, homemade pastries, cereals, salads, sandwiches, soups and more. Additionally, fresh juices and smoothies are blended to order using fresh, local ingredients. Aina Gourmet is open daily from 5:30am to 2:30pm.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (435)
Ratings and reviews for The Ritz-Carlton, Kapalua
- All travelers (435) 4.5 / 5
- Couples (294) 4.6 / 5
- Families (116) 4.4 / 5
- Friends (15) 4.8 / 5
- Singles (8) 4 / 5
- L.G.B.T. (2) 2.5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.7
- Room comfort:
- 4.7
- Location:
- 4.3
- Value:
- 4
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Love to Travel to HI
Quiet Location, Little disappointing
For a 5-star hotel we found the facilities to be a little disappointing. There was a pool and the location near the coast was beautiful. However, the restaurants were average, menu limited, bar not very cosy, facilities not exceptional in any way- even a little run down in parts (carpets not clean, fixtures missing, for example). Room was average for 3-5 star - nicely appointed but nothing beyond what you'd expect from a 5-star. There was a $25 daily resort fee to cover water and coffee in the room. Service was average. Obviously a nice hotel but not necessarily worth the price compared to other high end hotels I have stayed in before.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
perfect honeymoon
perfect honeymoon
absolutely a beautiful hotel in an amazing location this place was the perfect place to spend a honeymoon after putting a lot of work to a wonderful wedding i would recommend this hotel to any, ANY honeymooners out there i wish i can go back and spend more time
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short walk from hotel
there is an ABC convenient store right around the block from the hotel for anyone looking to save some cash on meals, and everything else!!!!
Reviewer score
Would recommend
Quince
Excellent, if pricy, West Maui Resort
The hotel is very clean, well organized, and the staff are extremely friendly, helpful, and attentive. Our room came with a minifridge and had a nice balcony overlooking the pool and the ocean. The pool and hot tub were fun and the pool-side bar made excellent drinks. I found the General Store (a minute's walk away) key for groceries, snacks, and drinks. The hotel is quite large, and the three-minute walk to the room from the lobby became slightly annoying as our week went on. The Ritz is basically the last hotel on the highway headed north, so to go almost anywhere means driving for a while. Kahului airport is an hour away and many of the activities we scheduled ended up being half-an-hour away or more. Nearby restaurants include Pineapple Grill in Kapalua, reachable by resort shuttle in very few minutes, which served us tasty burgers, and Roy's in Ka'anapali, which had an excellent menu. An hour away, past the airport, is Paia, where we had a fantastic meal at Flatbread Company.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 2
- Value:
- 3
Dining tip:
Short drive from hotel
Actually an hour-long drive (not an option under "distance" on this form) - Flatbread Company makes fantastic pizzas, salads, cocktails, and desserts. They made me feel welcome and right at home and the garlic chicken flatbread pizza we had was delicious.
Reviewer score
Would recommend
themodel16
RITZ CARLTON KAPALUA
FANTASTIC!!! beautiful and relaxing, the staff are awesome!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short drive from hotel
HIGHLY RECOMMENDED!!!
Reviewer score
Would recommend
Madison 29
Weekend in Maui
Certainly a beautiful hotel as Ritz Carlton's always are. The property was magnificient, the room views on both the golf course and overlooking the pacific were beautiful. Overall just a great place but expensive.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Sightseeing tip:
Short drive from hotel
Whale watch between Nov-April down in Lahaina and do the road to Hana if possible for an ultimate Maui experience.
Reviewer score
Would not recommend
not kapalua
ritz carlton kapalua
I would stay in the Kaanapali area next time. The pool is just average and not much of a beach. Everything to do is in Kaanapali or Lahaina so you have to drive. The hotel food rates are pretty crazy and we could hear everything in the hallway.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Dining tip:
Short drive from hotel
do not eat at the hotel.
Reviewer score
Would not recommend
wmjt
a long ways away
Nice resort with beautiful grounds. Food average at best and over priced. A long drive to anywhere else on the island. Overall nice place but not worth the money.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
Puppeteerxerxes
Great without kids
You certainly get a fantastic experience but expect to pay for it. Lots to do but everything is fairly pricey
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
savvy mom
Superior Customer Service...like no other!
We booked a quick 5 day getaway for our 10 year wedding anniversary in January 2012. In a word our entire experience was EXCEPTIONAL. From the beautiful resort to the breath taking views to the beyond first-class service, the Ritz Carlton is truly second to none. Two tips to remember in our opinon: 1. As a mom of 2 small children I would say that this is really not a kid friendly resort and I would not bring my children here to stay. While there are children present, the hotel definitely caters to the adults and not the children. 2. The cabana/poolside staff do backflips and practically turn themselves inside out to accomodate your every need. For example, when we inquired about where to purchase sugar cane to bring back for our kids, they summoned an employee with a machete to cut some stalk on the premises and had it sent to our refrigerator in our room while we lounged by the pool. UNBELIEVEABLE!!!! We had a FABULOUS time and would absolutely stay here again!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Time-saving tip:
Not Applicable
not a resort that caters to children and the amenities for them are limited.
Reviewer score
Would recommend
charlene444
Simply Beautiful
The hotel is gorgeous, situated on a golf course with a fabulous beach within walking distance. The pools looked great (I never got in because I had an ocean to swim in) and there are many restaurants and bars located throughout. The ocean view from the room was spectacular. There are also walking trails everywhere.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
Whale watching tours in Lahaina... we chose a sail boat over a motor boat. Much more intimate, awesome and organic. I cant remember the name of the tour, but they are the only sail boat whale watching tour. Most excellent. Oh, we saw plenty of whales too!
