The Ritz-Carlton, Kapalua
http://www.orbitz.com/hotel/United_States--HI/Kapalua/The_Ritz-Carlton,_Kapalua.h46111/
Hotel Overview
Romantic Escape for Two
The Ritz-Carlton, Kapalua is a beautiful and wonderful resort. Excellent service and amenitites!!!...
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Wuppet
- May 19, 2013
Great vacation
Amazing hotel... Loved the beach ......
Kids enjoyed the swimming pool. Complimentary wifi ... We...
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M Amha
- Apr 13, 2013
Grand luxury and secluded setting on west Maui’s Kapalua Bay
The Ritz-Carlton, Kapalua is a AAA Five Diamond beachfront West Maui resort situated in the heart of Kapalua, less than 10 miles from downtown Lahaina and Ka'anapali Beach. Both cultural and environmental appreciation, combined with world-class service and exclusive facilities deliver a true escape. From island-inspired guestrooms and suites to 36 holes of golf, three-tiered pools with luxurious cabanas, lavish spa and tropical dining at one the resort's onsite restaurants and bars, this resort provides an unforgettable retreat. Steps away from the white sand of D.T. Fleming Beach and captivating natural surroundings, the resort allows guests to explore a unique Maui destination. The Jean-Michel Cousteau's Ambassadors of the Environment program for adults and children features an environmental and cultural education center with excursions led by expert naturalists. A free shuttle transports guests to championship golf courses, secluded beaches, Kapalua Airport, Kapalua restaurants and tennis.The Ritz-Carlton, Kapalua Rooms
- Deluxe Room
- Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
- Deluxe Ocean View
- Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
- Ocean View Suite
- One-bedroom, ocean view suites encompass 900 square feet including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom with king bed, and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee and tea refreshed daily, plush terry robes and black out drapes.
- Club Room
- The Club Level guestrooms are 440 sq.ft. and suites are 900 sq.ft.; with Hawaiian dcor, dark wood floors and contemporary furnishings. Club Level guests have private access to The Ritz-Carlton Club Level, an exclusive lounge with five complimentary food presentations daily, unlimited courtesy alcoholic and non-alcoholic beverages, the attention of a private Club Concierge, a selection of periodicals, games and computer stations with internet access. Each Club Level accommodation has a lanai and marble bathroom with shower, separate bath, double vanity, make-up mirror and hair dryer. Amenities include one king or two queen beds (suites offer king beds and sofa bed), goosedown featherbeds and pillows, 300 thread count Egyptian cotton linens, flat-screen LCD televisions, wireless internet access, complimentary in-room safe, mini-refrigerator, coffee maker with complimentary coffee and tea refreshed daily, clock radio, DVD player, iron and ironing board, plush robes and blackout drapes.
- Terrace Room
- Terrace Rooms are 440 square feet with resort views on lower floors, featuring island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet access, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, IPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms offer a furnished lanai (balcony) and are non-smoking. Barrier-free accommodations are available upon request.
- Ocean Front Suite
- Experience breath-taking views of the Pacific Ocean and the island of Moloka'i from the one-bedroom, ocean front suites with 1,200 square feet of space including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee packets, plush terry robes and black out drapes.
- Residential Garden View Suite
- Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
- Residential Ocean View Suite
- Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
Amenities
- FREE internet
- Outdoor pool
- Smoke-free policy
- General
- Smoke-free policy
- Concierge
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Spa services
- Golf
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- 24 hour room service
- Room service
- Services
- Business center
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Barber/Beauty shop
- Conference facilities
- Doctor on call
- Gift shop
- Internet
- FREE internet
- Parking
- Parking
- Accessibility
- Handicapped rooms/facilities
- Service dogs allowed
- Handicapped parking
- Brailled elevators
Hotel Map
- Area served
- Maui, Hawaii
- Nearby airports
- Kahului International Airport (OGG) Kapalua West Maui Airport (JHM - complimentary shuttle from Kapalua airport only)
- Area description
- The Ritz-Carlton, Kapalua is a AAA Five Diamond beachfront West Maui resort situated in the heart of Kapalua, less than 10 miles from downtown Lahaina and Ka'anapali Beach. Both cultural and environmental appreciation, combined with world-class service and exclusive facilities deliver a true escape.
Dining
- The Pool Bar & Cafe
- The Pool Bar & Caf offers tropical drinks, smoothies, appetizers, sandwiches and salads at the bar or served to the guest's chaise lounge. Twice daily, the pool servers present complimentary fresh Maui pineapple to guests. If you are lounging in the pool, don't worry about being left out; the servers will enter the water fully dressed to serve you. Lunch is served daily from 11am to 5pm with cocktails from 10am to 8pm. Casual light fare dinner is available Sunday and Monday nights only from 5pm to 8pm.
- The Beach House Restaurant
- Sip on tropical delights while enjoying the waves, surfers and sometimes, the whales. More than 40 fully-grown coconut palms form a natural canopy over this beachfront restaurant where guests delight in a selection of tropical cocktails and fresh, light fare for lunch.
- The Terrace
- The Terrace restaurant offers the ideal, tropical setting to start your day. Sip coffee and indulge in a myriad of breakfast choices from a bagel and fresh fruit to delectable macadamia nut pancakes while taking in sweeping resort and ocean views. Taste the local flavour each morning with a different, complimentary smoothie sample. Plantation-inspired design with green and gold and textured fabrics reinforce the connection with the landscape. Slow-moving fans and wood screens illustrate the relaxed pace of island life, a sense of place that is peaceful and verdant. Breakfast is served daily from 6:30am to 11am.
- The Terrace Chef-Crafted
- The Terrace Chef Crafted Hawaiian Cuisine the resort's newest dining experience featuring a delicate balance of sophistication and rustic charm. Every guest is immediately enveloped with the spirit of Aloha and feels like a returning friend. Distinctive menus created by Executive Chef John Zaner are inspired by the freshest seasonal, organic and sustainable ingredients from Hawaii's local farms and Pacific coastlines which are showcased as brilliantly flavorful, chef-crafted delicacies. These culinary masterpieces are served alongside a world-class selection of fine wines and classic cocktails redefined with innovative mixology and local influence. The world-class cuisine and robust wine selection of The Terrace Chef Crafted is complemented by dramatic views of the Pacific Ocean, the Pailolo Channel and the lush flora of the resort. Open for dinner Tuesday through Saturday from 5:30pm to 9:30pm
- Kai Sushi
- Kai Sushi fuses the island's freshest and finest grade sushi and sashimi with authentic ingredients, and sophisticated presentation. Immersed in an eclectic ambiance, guests can interact with award-winning Chef Tadashi Yoshino and savor his one-of-a-kind Japanese-inspired culinary delicacies while sipping the finest sake' wines. The restaurant's design is inspired by the story of the native Hawaiians' arrival across the sea, with hand-carved ceiling beams that recall the shapes of the outrigger canoes. The glowing back of the sushi bar and carved wood columns are inspired by traditional Hawaiian art forms in print. The warm tones of wood, woven grasses, honed plaster and gold-hued stone set a natural tableau for the bright colors of the fresh sushi delicacies. Kai Sushi is open for dinner Thursday through Monday and features more than 20 varieties of the most popular types of sushi and sashimi and innovative Japanese cuisine.
- The Alaloa Lounge
- Named "Best Lobby Lounge" on the island by the readers of Maui No Ka 'Oi, The Alaloa Lounge offers an extensive menu of specialty cocktails, domestic and imported beers, premium spirits and signature appetizers and desserts. The Alaloa Lounge offers a casual lunch and appetizer menu. With its breathtaking views of the Pacific Ocean, The Alaloa Lounge is the place to view the Maui sunset, enjoy an informal lunch or, from December to April, enjoy whale-watching. A spacious lanai offers outdoor seating or guests may choose to sit inside to enjoy the entertainment in the evenings.
- Aina Gourmet Cafe
- Guests can enjoy specialty breakfast and lunch items from a menu focused on homegrown products. The market is conveniently located within the hotel on the lobby level, and offers grab-and-go coffee, homemade pastries, cereals, salads, sandwiches, soups and more. Additionally, fresh juices and smoothies are blended to order using fresh, local ingredients. Aina Gourmet is open daily from 5:30am to 2:30pm.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (438)
Ratings and reviews for The Ritz-Carlton, Kapalua
- All travelers (438) 4.5 / 5
- Business (1) 4 / 5
- Couples (295) 4.6 / 5
- Families (117) 4.4 / 5
- Friends (15) 4.8 / 5
- Singles (8) 4 / 5
- L.G.B.T. (2) 2.5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.7
- Room comfort:
- 4.7
- Location:
- 4.3
- Value:
- 4
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
Excellent
This resort was the nicest place I've ever stayed at before! The service was excellent and the rooms were extremely beautiful and very very clean. We enjoyed the pool and the beach area at this resort. My husband and I think it is the nicest hotel on Maui!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
The Ritz-Carlton, Kapalua
We stayed in a Garden View Residential Suite - could actually see the ocean from one of our 2 lanais and the view of the mountains and trees was beautiful. Thoroughly enjoyed the pool and beach of the hotel. Only downside was the kids playing in all levels of the pool. It would be nice if they had an adult only section for people travelling without kids.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Money-saving tip:
Not Applicable
Since we had a suite, we enjoyed some meals and beverages by using the kitchenette - saved on the cost of these items overall for a week so we could also enjoy some nicer meals.
Reviewer score
Would recommend
Nikki Doodle
5 Star Hotel But Pack a Lunch!
The hotel was very clean, and the staff was excellent. We were greeted with leis, and a much needed comfy bed after our long flight. The pool is set up with cabanas (but no swim up bar), and it's very clean. There were a lot of kids, which for me, was sometimes entertaining and other times too noisy early in the morning. Our ocean view was really only viewable if you stood up to the balcony door because it was really a POOL VIEW, as are half the rooms there. I guess if you can see it partly from your room, you technically have a ocean view. The food is VERY EXPENSIVE. Ouch.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
BIGGEST ADVICE for anyone who's NOT RICH: pack a lunch! Or find some good places to eat off the property. You get a great hotel for the price, but with it comes the expectation that it's ok to pay a day's salary for a meal. We mistakenly relied on the hotel food the first day we got there, and after paying that bill for a burger and fries, and a little sushi, we swore never to do that again. NEXT, RENT A CAR. You'll need it to get to cheaper (more reasonable) offsite restaurants and events. There's a Melting Pot restaurant and an Outback Steakhouse not too far from the hotel area. You'll pass it on your way to the hotel. In my opinion, if you're spending that much for a meal, go to The Melting Pot, it's much more worth it. If you're rich, no worries. The food's pretty good, and you'll never have to leave the resort. It's gorgeous, and there are several places to eat without ever getting into a car. If you're just spoiling yourself for a once-in-a-lifetime event but don't really want to spend $500-800/day, plan on getting out a little. This resort is north of the main string of resorts, so you'll definitely be driving anywhere you go to shop or see the sights. The resort doesn't even offer a Luau. My advice, if money's an issue, spend it on fun things to do and go for a cheaper hotel so you've got more money for the things to do. Most events are over a hundred/ea for ANYTHING including horseback riding, snorkling, surfing, zipline, etc. What goes with cheaper hotels (I said cheaper, not CHEAP)? Cheaper, good food. Think about it and best of luck! The much acclaimed "Gazebo" restaurant (look it up, people wait an hour in line for breakfast - we did, too) is not far from this hotel and in a very blue collar resort area that's on the same waterfront. Try some cool cheaper things like surfer-watching on the popular Front Street, or a day trip on the Road to Hana, and Happy Travels!
Reviewer score
Would recommend
Anonymous
Great vacation
Overall the hotel was great. The only issues we had was that it was noisy when people walked in the hallways- you could hear everything inside your room. Also if you are going surfing, you have to go to nearby towns, the beach in front of the hotel will not have any good waves.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
FedTracker
RITZ CARLTON MAUI? MAYBE YOU CAN AFFORD
Everything you expect and more! Top notch service and facilities. Great dining opportunities on site and close by. Reasonable golf prices and a great staff. The only negative was the somewhat high prices for drinks at the bars. High enough that you didn't order a second!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
The Honolua General Store is a block away. It is the old original "Company Store" from the old plantation. They serve only breakfast and lunch but it taste great and is very reasonable. They also carry lots of gifts as well as resort and Maui specific items. Great coffee bar and a much better price on alcohol than the hotel. Dining is only outside and is self serve.
Reviewer score
Would recommend
Anonymous
The Ritz
All of staff was amazing. Evey resturant associated with the Ritz had magnificant food. Our son is physically handicapped. When he was worn out they provided a wheelchair in a matter of minutes. I can't say enough about the facility and staff. Best accommodations and staff hands down from any other trips.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
I want to live here!
The service, the grounds, even the smell... everything was practically perfect. I'm picky, and I could only see a few very minor flaws in the facilities or guest room. The room service was a bit disappointing, but overall the food was also excellent.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
The breakfast buffet at "The Terrace" is exceptional. It isn't cheap, but includes made to order eggs benedict and pancakes (including banana-macadamia pancakes) and high quality items like smoked salmon in addition to the usual egg dishes, potatoes, fresh fruit, etc.
Reviewer score
Would recommend
Anonymous
Ritz-Carlton Maui
We really enjoyed our stay at the Ritz-Carlton on Maui. It is a beautiful, luxurious hotel in a fantastic location. I don't feel it would be suitable for young families with children about 8-teens because it does not have the water slides, amusement/game rooms, inexpensive/reasonable snack bars that would be good for that age group.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short drive from hotel
Rent snorkle equipment for the week and go to any nearby beach. Fantastic reefs all along the coast. No need to take an expensive excursion.
Reviewer score
Would recommend
Anonymous
"The best for a honeymoon"
They have a excellent activity center, where you can set up appointment for everything, even if you want to go to a Luau they do it for you and is not just one place, they give you all the options that are in the island. Of course, that you have to pay for everything and is not cheap but, is good to have the option if you have the money ; ) The only but experience is that the alarm clock starts to ring at 6 am without previous set up so always check that before go to sleep ; )
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short drive from hotel
Luau in feast at lele!!!
Reviewer score
Would recommend
Kim Kaanapali (my new Hawaiian name)
Gorgeous - truly paradise!
We had a beautiful room with an excellent view of the Kapalua Bay. We loved the hotel and the restaurants (although they were very pricey). Everyday was truly a wonderful experience. The hotel combined beauty with comfort - everything that you would expect a trip to Maui to be. It was a perfect experience!!! My only negative experience was that the hotel did not back-up the excursions that they offered with outside vendors. We had taken 3 outside excursions and 2 didn't meet up to our expectations and the hotel would not reimburse us our money or even try to get some of our money back from the vendors. These vendors would advertise certain things on their pamphlets and then wouldn't live up to their advertisements - the hotel's desk would apologize, but not do anything about it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
