$450 Avg/night
Rate and special offer based on Check-in: May 1, 2015 Check-out: May 2, 2015

The Ritz-Carlton, Kapalua

5 stars
View map of One Ritz-Carlton Drive, Kapalua, HI 96761

Hotel Overview

Ratings and reviews for The Ritz-Carlton, Kapalua

Overall score

4.5 / 5
5.01.0
522 out of 522
Amenities:
4.6
Cleanliness:
4.8
Hotel staff:
4.7
Comfort:
4.7
Location:
4.3
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Anonymous
Business
hawaii
Jul 30, 2010

Hawaii

2nd best hotel experience ever

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Anonymous
Business
Silicon Valley, CA
Jul 29, 2010

Lovely Luxury

We took our 13 year old and our 16 year old to Maui and decided to stay at the Ritz-Carleton Kapalua for it's location and amenities. We were not disappointed. It is in a quieter part of Maui with beautiful beaches. Very graceful service - and always spotless. The food was good, but expensive, although we expected it would be. The only thing I would have liked to see, was a dive shop that catered to the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Snorkel or scuba in Makena. What a great day!

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Randy and Vanessa
Business
Kansas City, MO
Jul 27, 2010

Beautiful resort!

This is an absolutely beautiful resort with excellent service. We enjoyed every moment there. The only drawback was the location. It seemed like we were always driving to get to the places we wanted to see.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Try the Pineapple Grill. It's delicious!

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Tobias de Bont
Business
Rotterdam, the Netherlands
Jul 12, 2010

Ritz-Carlton

This is total endulgement! What a service, possibly the greatest place to stay at Maui.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

a helicopter flight is really amazing

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Safaar ba se ta bache
Business
Plano, Texas
Jul 11, 2010

Would go back!

Impeccable service. Great pool, large property with a wonderful view and very relaxing. It is very expensive but if money is not an object, it is a wonderful place to stay. You get plenty of towels and you don't have to wear any silly wrist bands. The rooms are very nice and clean. All the staff is super friendly and very interested in making sure that you have a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Get the Pizza by the pool, great price and tastes great!

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Doug & Mel
Business
Orlando, FL
Jul 11, 2010

Unbeatable location for the price

Great place, but book reservations well in advance for outdoor activities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Ferrari-cakes
Business
Shelby Twp, Mi
Jul 11, 2010

Ritz Carlton Kapalua

We did the Atlantis Submarine tour which was pretty sweet, the hiking is amazing and the golf courses are in excellent shape. Truely a beautiful place for any romantic couple to get away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

The only problem with the Ritz was the location and our lack of a rental car. If you have a car you have to pay to park everywhere and finding parking in Lahaina was a lil tough. Luckily the local bus transit was really easy and cheap to get from the hotel to Front Street. Overall a great Honeymoon, first class all the way. Not for Springbreakers though, mainly families and couples.

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

4
5.01.0
Anonymous
Business
Phoenix, AZ
Jul 7, 2010

Great location

Very slow service at the restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
kwajrunner
Business
Los Angeles, CA.
Jul 6, 2010

The Best Hotel on Maui

By far the best hotel on Maui. Secluded but easily accessible. The sunsets are amazing! The Ritz is second to none. Great location for snorkeling, hiking, relaxing, and golfing. Very romantic, as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Long walk from hotel

Merriman's is a phenomenal restaurant close to the hotel. There's a free shuttle bus that will take you from the Ritz to the restaurant.

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Just Returned from Fantastic Maui
Business
Vienna, VA
Jul 4, 2010

First class all the way

This is a perfect location in Maui for a quiet and restful stay. The beach is uncrowded and relatively calm.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top