$349 Avg/night
Rate and special offer based on Check-in: Oct 27, 2014 Check-out: Oct 28, 2014

The Ritz-Carlton, Kapalua

5 stars
One Ritz-Carlton Drive, Kapalua, HI 96761
Hotel Overview
Reviewer score
4.5
out of 5
496 reviews
Great place to relax

The best getaway ever! Beach is secluded and private so it makes the whole experience more... See full review

  • MariaLK
  • Aug 10, 2014
Mother and daughter getaway

I was spending the weekend on a much needed getaway with my daughter. My daughter is autistic and... See full review

  • Single Mom Lori
  • Jul 28, 2014
Soft Hawaiian music drifts on the breeze, welcoming you to the tropical seclusion and lush beauty that make the Ritz-Carlton Kapalua a paradise. Relax by one of three languid, tri-level pools, indulge in a beachside massage, and savor fine island cuisine. Surrounded by swaying palms and sculpted gardens, this resort offers premium accommodations and outstanding guest services. Guests can don their swimwear and flip-flops before stepping straight out onto award-winning D.T. Fleming Beach using the hotel access point. After a dip in the sea, head back to your room to wash away the sand with soapy bubbles in your luxurious marble bathtub, then dress for dinner and head to Kai Sushi for raw seafood delights.
Key facts
  • 463 guestrooms
  • 5 suites
  • 9 floors
  • 3 pools
  • Restaurants and bars:  The Terrace Chef-Crafted, Kai Sushi, The Beach House, Alaloa Lounge, The Pool Bar & Cafe, The Terrace, Aina Gourmet
  • Gift shop
  • Conference and event spaces: 18 rooms
  • Ballroom and banquet facilities
  • 15-room spa
  • Currency exchange
  • 24-hour front desk
Neighborhood
Tranquil views of Fleming Beach stretch across the sheltered waters of Honokahua Bay, inviting you to enjoy this remarkable Maui property. The island's natural beauty is yours to explore with the Ritz-Carlton's exclusive access to Cousteau's Ambassadors of the Environment experience (charges apply). Practice photography under the ocean while you snorkel through brightly-colored coral reefs, or take a hiking tour deep into the Hawaiian rainforest. Two nearby golf courses offer world-class links with vistas set among historic pineapple plantations. Area dining selections range from farm-to-table barbeque, to exquisite sushi and exotic island fare. From on-site shopping excursions to horseback rides along the beach, design your days and nights around sunshine and starlight.
Hints and tips
The atmosphere at the Ritz-Carlton Kapalua is one of relaxation, but you'll need to make reservations for spa treatments, massage services and the golf courses.

Multilingual staff can help out with luggage storage and complimentary shuttle services, and the concierge gladly makes arrangements for limos and town cars (charges apply).

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

21.0007 -156.654
Area served
Maui, Hawaii
Nearby airports
Kahului International Airport (OGG) Kapalua West Maui Airport (JHM - complimentary shuttle from Kapalua airport only)
Area description
The Ritz-Carlton, Kapalua is a AAA Five Diamond beachfront West Maui resort situated in the heart of Kapalua, less than 10 miles from downtown Lahaina and Ka'anapali Beach. Both cultural and environmental appreciation, combined with world-class service and exclusive facilities deliver a true escape.

The Ritz-Carlton, Kapalua Rooms

Ocean Front Suite
Experience breath-taking views of the Pacific Ocean and the island of Moloka'i from the one-bedroom, ocean front suites with 1,200 square feet of space including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee packets, plush terry robes and black out drapes.
Residential Garden View Suite
Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
Residential Ocean View Suite
Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
Deluxe Room
Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
Deluxe Ocean View
Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
Ocean View Suite
One-bedroom, ocean view suites encompass 900 square feet including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom with king bed, and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee and tea refreshed daily, plush terry robes and black out drapes.
Club Room
The Club Level guestrooms are 440 sq.ft. and suites are 900 sq.ft.; with Hawaiian dcor, dark wood floors and contemporary furnishings. Club Level guests have private access to The Ritz-Carlton Club Level, an exclusive lounge with five complimentary food presentations daily, unlimited courtesy alcoholic and non-alcoholic beverages, the attention of a private Club Concierge, a selection of periodicals, games and computer stations with internet access. Each Club Level accommodation has a lanai and marble bathroom with shower, separate bath, double vanity, make-up mirror and hair dryer. Amenities include one king or two queen beds (suites offer king beds and sofa bed), goosedown featherbeds and pillows, 300 thread count Egyptian cotton linens, flat-screen LCD televisions, wireless internet access, complimentary in-room safe, mini-refrigerator, coffee maker with complimentary coffee and tea refreshed daily, clock radio, DVD player, iron and ironing board, plush robes and blackout drapes.
Terrace Room
Terrace Rooms are 440 square feet with resort views on lower floors, featuring island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet access, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, IPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms offer a furnished lanai (balcony) and are non-smoking. Barrier-free accommodations are available upon request.

Amenities

  • Free internet
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Service dogs allowed
Handicapped parking
Brailled elevators

Dining

Kai Sushi
Kai Sushi fuses the island's freshest and finest grade sushi and sashimi with authentic ingredients, and sophisticated presentation. Immersed in an eclectic ambiance, guests can interact with award-winning Chef Tadashi Yoshino and savor his one-of-a-kind Japanese-inspired culinary delicacies while sipping the finest sake' wines. The restaurant's design is inspired by the story of the native Hawaiians' arrival across the sea, with hand-carved ceiling beams that recall the shapes of the outrigger canoes. The glowing back of the sushi bar and carved wood columns are inspired by traditional Hawaiian art forms in print. The warm tones of wood, woven grasses, honed plaster and gold-hued stone set a natural tableau for the bright colors of the fresh sushi delicacies. Kai Sushi is open for dinner Thursday through Monday and features more than 20 varieties of the most popular types of sushi and sashimi and innovative Japanese cuisine.
The Alaloa Lounge
Named "Best Lobby Lounge" on the island by the readers of Maui No Ka 'Oi, The Alaloa Lounge offers an extensive menu of specialty cocktails, domestic and imported beers, premium spirits and signature appetizers and desserts. The Alaloa Lounge offers a casual lunch and appetizer menu. With its breathtaking views of the Pacific Ocean, The Alaloa Lounge is the place to view the Maui sunset, enjoy an informal lunch or, from December to April, enjoy whale-watching. A spacious lanai offers outdoor seating or guests may choose to sit inside to enjoy the entertainment in the evenings.
Aina Gourmet Cafe
Guests can enjoy specialty breakfast and lunch items from a menu focused on homegrown products. The market is conveniently located within the hotel on the lobby level, and offers grab-and-go coffee, homemade pastries, cereals, salads, sandwiches, soups and more. Additionally, fresh juices and smoothies are blended to order using fresh, local ingredients. Aina Gourmet is open daily from 5:30am to 2:30pm.
The Pool Bar & Cafe
The Pool Bar & Caf offers tropical drinks, smoothies, appetizers, sandwiches and salads at the bar or served to the guest's chaise lounge. Twice daily, the pool servers present complimentary fresh Maui pineapple to guests. If you are lounging in the pool, don't worry about being left out; the servers will enter the water fully dressed to serve you. Lunch is served daily from 11am to 5pm with cocktails from 10am to 8pm. Casual light fare dinner is available Sunday and Monday nights only from 5pm to 8pm.
The Beach House Restaurant
Sip on tropical delights while enjoying the waves, surfers and sometimes, the whales. More than 40 fully-grown coconut palms form a natural canopy over this beachfront restaurant where guests delight in a selection of tropical cocktails and fresh, light fare for lunch.
The Terrace
The Terrace restaurant offers the ideal, tropical setting to start your day. Sip coffee and indulge in a myriad of breakfast choices from a bagel and fresh fruit to delectable macadamia nut pancakes while taking in sweeping resort and ocean views. Taste the local flavour each morning with a different, complimentary smoothie sample. Plantation-inspired design with green and gold and textured fabrics reinforce the connection with the landscape. Slow-moving fans and wood screens illustrate the relaxed pace of island life, a sense of place that is peaceful and verdant. Breakfast is served daily from 6:30am to 11am.
The Terrace Chef-Crafted
The Terrace Chef Crafted Hawaiian Cuisine the resort's newest dining experience featuring distinctive menus inspired by the freshest seasonal, organic and sustainable ingredients from Hawaii's local farms and Pacific coastlines which are showcased as brilliantly flavorful, chef-crafted delicacies. These culinary masterpieces are served alongside a world-class selection of fine wines and classic cocktails redefined with innovative mixology and local influence. The world-class cuisine and robust wine selection of The Terrace Chef Crafted is complemented by dramatic views of the Pacific Ocean, the Pailolo Channel and the lush flora of the resort. Open for dinner Tuesday through Saturday from 5:30pm to 9:30pm

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (496)

Ratings and reviews for The Ritz-Carlton, Kapalua

Overall score

4.5 / 5
5.01.0
496 out of 496
Amenities:
4.6
Room cleanliness:
4.8
Hotel staff:
4.7
Room comfort:
4.7
Location:
4.3
Value:
4

90% would recommend to a friend.

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
SS Solo Sweetness
Los Angeles
Jun 24, 2013

Wonderful escape

My Ritz experience on Maui was fabulous. From the rooms, to the pool, to the concierge...left nothing to be desired. The small beach and property overall were beautiful. The staff we helpful, friendly and knew when to engage you and when to leave you alone. The food on site was very good as well...a step up from the usual hotel food. If you are a golfer, I don't think you will be disappointed on that front either. The hotel is a short drive from other great sites and towns. Great for families and couples...but I traveled solo and had a wonderful time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

sushi

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Sam Horovitz
Jacksonville, FL
Dec 11, 2011

We're coming back!

We loved our stay the the Ritz in Kapalua. This was our first time to Hawaii and we really had no clue how to plan this trip. We called the hotel over and over asking questions and getting information about the island. They were helpful every time; even before we reserved the room. Everyone at the hotel was terrific. We LOVED our room and the property is beautiful. It's also in a great location. You can access all the "To DOs" in Hawaii like SCUBA and Cruises while still feeling like you're staying in a remote resort. We already decided we're going back next year. Loved it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Lot's of great vegetarian food choices on the island. If you look around you can find a great meal for a reasonable price. One of our favorite spots was Honu Grill on Laihana.

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
JS1973
Plano, TX
May 23, 2014

Beautiful Hotel in the perfect location

The Ritz sits on a perfectly manicured plot of land overlooking the northwest shore of Maui. We really enjoyed the location because it is close to some incredible beaches. If you're interested in exploring the area and seeing the many different types of beaches Maui has to offer, this is an ideal location. During our stay, we were married at nearby Kapalua Bay. It's easily one of the most beautiful beaches in the world with world-class snorkeling just steps from the shoreline. If you have small children and are looking for a shallow beach, Slaughterhouse Bay is an excellent choice. The water here is very shallow about 50-60 feet off the shoreline and then drops off to deeper reef area that offers excellent snorkeling. Overall, the Ritz is in an excellent location and the property is immaculately maintained. The staff is very friendly and attentive. As expected, the food and drink prices are high. If you like sushi, you must try Sansei Restaurant, which is within walking distance from the Ritz. Their sushi is incredibly fresh and the crab ramen is worth the price of the entire vacation. Overall, we truly enjoyed our stay and will definitely be going back for our 5 year anniversary, if not sooner.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Sansei has the best sushi and ramen. Look for heir happy hour specials between 5:30 and 6 PM (reservations are a must) and after 10 PM.

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Anonymous
valparaiso indiana
Jan 24, 2010

Great week in Paradise

10th trip to Maui first time at Ritz in Kapalua. We really enjoyed the ambience, not just the hotel but the whole Kapalua experience. Breakfast at either the Honoloa store on property, the Plantation at the golf course or the hotel were all great. Enjoyable different ways, local flavor or deluxe. Lots of dining choices in Kapalua a favorite for location was Merrimans and the Pineapple Grill exceeded all expectations for dining.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
BrianFoothillGym
LA
May 19, 2014

A truly earned 5 star review

I will start off with one thing to consider; if you are bring kids it is a quiet resort. Been here twice with my wife but wouldn't stay here with our 4 kids. They are loud and rambunctious and the pools are waaaay too quiet, would feel out of place. Now into the review: WOW! Yes it gets an awesome wow! Our first stay a few years ago was nice but this stay was a whole new level. The service was outstanding and the cleanliness remarkable. Our room was spotless and kept that way. The simplest things stood out, they put our toothbrushes perfectly placed on a towel on the sink. The attention to detail was incredible. Everywhere you went the staff was ready to greet you. Aloha everywhere. All the hustle and bustle of running a major resort invisible. We had a golf course view this time and there simply isn't a bad view from this resort. Room had a mini fridge, coffee maker, iron, hair dryer etc. best beach in Maui! And the view by the bar at the beach just unreal. Parking is ample and close. Little store up the street has everything you need and serves great food too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

The little store 200 yards up the street serves great breakfast and lunches an has all the basics you need for food snacks etc

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
PaulB67
Orlando, fl
Aug 10, 2013

Best Hotel Ever

Amazing hula dancing breakfast was amazing Breathtaking views of the ocean worth every penny

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
FedTracker
Sarasota, FL
Aug 22, 2009

RITZ CARLTON MAUI? MAYBE YOU CAN AFFORD

Everything you expect and more! Top notch service and facilities. Great dining opportunities on site and close by. Reasonable golf prices and a great staff. The only negative was the somewhat high prices for drinks at the bars. High enough that you didn't order a second!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

The Honolua General Store is a block away. It is the old original "Company Store" from the old plantation. They serve only breakfast and lunch but it taste great and is very reasonable. They also carry lots of gifts as well as resort and Maui specific items. Great coffee bar and a much better price on alcohol than the hotel. Dining is only outside and is self serve.

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Anonymous
los angeles
Jun 1, 2010

graet location..i will come again,,

diving ......diving.....diving

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Long walk from hotel

free shuttle...

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Anonymous
San Francisco, CA
Aug 9, 2010

Great location at reasonable prices

Really enjoyed the resort, staff was super attentive, rooms were very nice and the patio on our room was huge and great for a nice drink before dinner to watch the sunset. Would recommend to anyone

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Jakub
Geneva, Switzerland
Nov 30, 2011

Better than being at home...

Amazing stay - great facilities, very comfortable and spotless rooms (suite is definitely work it compared to the regular room), very professional staff incl room service, cleaning, vallet parking, etc. A lifetime experience to repeat...!!! We stayed 7 nights and were very sad to leave...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Paradise
Indianapolis, IN, USA
Dec 20, 2011

What a Wonderful Experience!

My very 1st visit to the Hawaiian Islands couldn't have been spent at a better hotel. We booked our trip using an online travel site and everything was so easy for start to finish. We got the airfare, rental car & hotel for a steal (7 nights/8 days)!!! The hotel was beautiful & the staff truly reflected ambiance of a luxurious experience. I would definitely reccommend this hotel & would love to stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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