$429 Avg/night
Rate based on Check-in: Nov 28, 2014 Check-out: Dec 1, 2014

The Ritz-Carlton, Kapalua

5 stars
One Ritz-Carlton Drive, Kapalua, HI 96761
Hotel Overview
Reviewer score
4.5
out of 5
502 reviews
True 5 Star Experience

When the pool staff swims up to you with a tray of pineapple to sample you know you are having a... See full review

  • imdutch
  • Nov 14, 2014
Great family vacation

Beautiful hotel with great pools including a kiddie pool and play area. Staff was great. Only... See full review

  • Ray the traveller
  • Nov 6, 2014
The Ritz-Carlton, Kapalua is a AAA Five Diamond beachfront West Maui resort situated in the heart of Kapalua, less than 10 miles from downtown Lahaina and Ka'anapali Beach. Both cultural and environmental appreciation, combined with world-class service and exclusive facilities deliver a true escape. From island-inspired guestrooms and suites to 36 holes of golf, three-tiered pools with luxurious cabanas, lavish spa and tropical dining at one the resort's onsite restaurants and bars, this resort provides an unforgettable retreat. Steps away from the white sand of D.T. Fleming Beach and captivating natural surroundings, the resort allows guests to explore a unique Maui destination. The Jean-Michel Cousteau's Ambassadors of the Environment program for adults and children features an environmental and cultural education center with excursions led by expert naturalists. A free shuttle transports guests to championship golf courses, secluded beaches, Kapalua Airport, Kapalua restaurants and tennis.

The Ritz-Carlton, Kapalua Rooms

Ocean Front Suite
Experience breath-taking views of the Pacific Ocean and the island of Moloka'i from the one-bedroom, ocean front suites with 1,200 square feet of space including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee packets, plush terry robes and black out drapes.
Residential Garden View Suite
Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
Residential Ocean View Suite
Residential Suites are 900 square feet in size and feature partial kitchens, spacious living rooms with pull-out sofa beds, private lanais, marble bathrooms with separate showers and deep soaking tubs, 42 inch LCD flat-screen televisions, iPod docking stations, wireless internet access, in-room safe, clock radio, DVD player, iron and ironing board, plush terry robes, dark wood floors, Hawaiian inspired artwork and area rugs. Steeped in traditional Hawaiian culture, kitchens in each Residential Suite features a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Partial kitchens include a microwave, refrigerator, freezer, and dishwasher. Kitchens are fully stocked with china, glassware, cutlery, cookware, utensils and appliances (toaster, blender, coffee maker).
Deluxe Room
Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
Deluxe Ocean View
Each guestroom is 440 square feet with island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Enjoy furnished lanais with partial views of the Pacific Ocean from your Deluxe Ocean View Room or picturesque views of the resort, pools and gardens from your Deluxe Room. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, iPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms are non-smoking and barrier-free accommodations are available upon request.
Ocean View Suite
One-bedroom, ocean view suites encompass 900 square feet including the furnished lanai that spans the entire width of the suite. All suites have an elegantly furnished, large living room with pull-out sofa bed, French doors connecting the Master Bedroom with king bed, and two marble bathrooms. Island-inspired dcor includes dark wood floors, Hawaiian artwork, and contemporary furnishings with colors inspired by the natural beauty of the islands and fabrics that reflect the tropical locale. In-suite amenities offered are two 42-inch LCD flat-screen televisions, high-speed wireless internet access, in-room safe, mini-refrigerator, clock radio, DVD player, iron and ironing board, coffee maker with complimentary coffee and tea refreshed daily, plush terry robes and black out drapes.
Club Room
The Club Level guestrooms are 440 sq.ft. and suites are 900 sq.ft.; with Hawaiian dcor, dark wood floors and contemporary furnishings. Club Level guests have private access to The Ritz-Carlton Club Level, an exclusive lounge with five complimentary food presentations daily, unlimited courtesy alcoholic and non-alcoholic beverages, the attention of a private Club Concierge, a selection of periodicals, games and computer stations with internet access. Each Club Level accommodation has a lanai and marble bathroom with shower, separate bath, double vanity, make-up mirror and hair dryer. Amenities include one king or two queen beds (suites offer king beds and sofa bed), goosedown featherbeds and pillows, 300 thread count Egyptian cotton linens, flat-screen LCD televisions, wireless internet access, complimentary in-room safe, mini-refrigerator, coffee maker with complimentary coffee and tea refreshed daily, clock radio, DVD player, iron and ironing board, plush robes and blackout drapes.
Terrace Room
Terrace Rooms are 440 square feet with resort views on lower floors, featuring island-inspired artwork, dark wood floors and area rugs with authentic Hawaiian designs. Amenities include a 32-inch LCD flat-screen television, high-speed wireless internet access, in-room safe, mini-refrigerator, coffee maker with complimentary coffee packets, clock radio, DVD player, IPod docking station, iron and ironing board, plush terry robes, blackout drapes, and three telephones. The marble bathroom has a shower and separate bath, double vanities, make-up mirror, hair dryer and tropical scented Lather amenities. Choose from one king bed or two queen beds. All guestrooms offer a furnished lanai (balcony) and are non-smoking. Barrier-free accommodations are available upon request.

Amenities

  • Free internet
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Service dogs allowed
Handicapped parking
Brailled elevators

Dining

Kai Sushi
Kai Sushi fuses the island's freshest and finest grade sushi and sashimi with authentic ingredients, and sophisticated presentation. Immersed in an eclectic ambiance, guests can interact with award-winning Chef Tadashi Yoshino and savor his one-of-a-kind Japanese-inspired culinary delicacies while sipping the finest sake' wines. The restaurant's design is inspired by the story of the native Hawaiians' arrival across the sea, with hand-carved ceiling beams that recall the shapes of the outrigger canoes. The glowing back of the sushi bar and carved wood columns are inspired by traditional Hawaiian art forms in print. The warm tones of wood, woven grasses, honed plaster and gold-hued stone set a natural tableau for the bright colors of the fresh sushi delicacies. Kai Sushi is open for dinner Thursday through Monday and features more than 20 varieties of the most popular types of sushi and sashimi and innovative Japanese cuisine.
The Alaloa Lounge
Named "Best Lobby Lounge" on the island by the readers of Maui No Ka 'Oi, The Alaloa Lounge offers an extensive menu of specialty cocktails, domestic and imported beers, premium spirits and signature appetizers and desserts. The Alaloa Lounge offers a casual lunch and appetizer menu. With its breathtaking views of the Pacific Ocean, The Alaloa Lounge is the place to view the Maui sunset, enjoy an informal lunch or, from December to April, enjoy whale-watching. A spacious lanai offers outdoor seating or guests may choose to sit inside to enjoy the entertainment in the evenings.
Aina Gourmet Cafe
Guests can enjoy specialty breakfast and lunch items from a menu focused on homegrown products. The market is conveniently located within the hotel on the lobby level, and offers grab-and-go coffee, homemade pastries, cereals, salads, sandwiches, soups and more. Additionally, fresh juices and smoothies are blended to order using fresh, local ingredients. Aina Gourmet is open daily from 5:30am to 2:30pm.
The Pool Bar & Cafe
The Pool Bar & Caf offers tropical drinks, smoothies, appetizers, sandwiches and salads at the bar or served to the guest's chaise lounge. Twice daily, the pool servers present complimentary fresh Maui pineapple to guests. If you are lounging in the pool, don't worry about being left out; the servers will enter the water fully dressed to serve you. Lunch is served daily from 11am to 5pm with cocktails from 10am to 8pm. Casual light fare dinner is available Sunday and Monday nights only from 5pm to 8pm.
The Beach House Restaurant
Sip on tropical delights while enjoying the waves, surfers and sometimes, the whales. More than 40 fully-grown coconut palms form a natural canopy over this beachfront restaurant where guests delight in a selection of tropical cocktails and fresh, light fare for lunch.
The Terrace
The Terrace restaurant offers the ideal, tropical setting to start your day. Sip coffee and indulge in a myriad of breakfast choices from a bagel and fresh fruit to delectable macadamia nut pancakes while taking in sweeping resort and ocean views. Taste the local flavour each morning with a different, complimentary smoothie sample. Plantation-inspired design with green and gold and textured fabrics reinforce the connection with the landscape. Slow-moving fans and wood screens illustrate the relaxed pace of island life, a sense of place that is peaceful and verdant. Breakfast is served daily from 6:30am to 11am.
The Terrace Chef-Crafted
The Terrace Chef Crafted Hawaiian Cuisine the resort's newest dining experience featuring distinctive menus inspired by the freshest seasonal, organic and sustainable ingredients from Hawaii's local farms and Pacific coastlines which are showcased as brilliantly flavorful, chef-crafted delicacies. These culinary masterpieces are served alongside a world-class selection of fine wines and classic cocktails redefined with innovative mixology and local influence. The world-class cuisine and robust wine selection of The Terrace Chef Crafted is complemented by dramatic views of the Pacific Ocean, the Pailolo Channel and the lush flora of the resort. Open for dinner Tuesday through Saturday from 5:30pm to 9:30pm

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (502)

Ratings and reviews for The Ritz-Carlton, Kapalua

Overall score

4.5 / 5
5.01.0
502 out of 502
Amenities:
4.6
Room cleanliness:
4.8
Hotel staff:
4.7
Room comfort:
4.7
Location:
4.3
Value:
4

90% would recommend to a friend.

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Anonymous
Business
Houston
Jun 23, 2010

Amazing time!!

We spent a week in paradise, the Ritz Carlton was just the icing on a perfect cake

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Not Applicable

Trip to Hana

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Anonymous
Business
Dallas, TX
Aug 29, 2010

Beautiful, Great Service and Food

The Ritz-Carlton Kapalua is a great place when you want to get away in style and comfort. The service, rooms and food are outstanding. The resort is on the quiet side. For more activities, it is only a 10 minute drive to the shops in the Kaanapali area, and a 15 - 20 minute drive to Lahaina. The only complaint about the hotel is that the walls are thin, and we could hear people talking in the halls, or hear people wheeling suitcases in the rooms next to or above the room we were in.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: In Hotel

The Concierge Desk is very helpful!

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Mainland traveler
Business
Maui Ritz
Sep 28, 2010

Great trip!

Love this place, great place to visit in mid september when kids are in school.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Ing machine
Business
Los Angeles ,Calif.
Nov 22, 2010

AWESOME -FANTASTIC

The hotel was marvelous!!!!! Very nice and the people very nice and did not get upset when extra request were made.I would definetly go back there again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Dog parents
Business
Oahu, Hawaii, USA
Oct 17, 2011

Ahhh nice to find great customer service

I would say the only draw back to this hotel was it was located away from all the sights we were interested in seeing in Maui. Otherwise nice comfy rooms, beautiful beach and accommodating staff. If I find myself back in Maui it will be at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Mama's ribs and rotisserie located in Lahaina. Nothing is inexpensive in Maui, but this food was awesome and good price considering you are in Maui

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
karyn k
Business
Los Angeles, CA, USA
Oct 21, 2011

amazing stay

Very friendly and beautiful place I would love to come back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
haka
Business
san diego
Oct 22, 2011

Honeymoon Vacation

The hotel is typical of what you expect from the Ritz. The hotel is the farthest hotel from the airport, it is about an 1 hour drive. The hotel does have it's own beach - Fleming beach. Overall I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Melon B
Business
Austin, Texas
Oct 20, 2011

Great place to stay

The staff at the Ritz is very friendly and professional. We received chocolate covered strawberries after telling the front desk it was our honeymoon. The private beach is a plus too. The only con was that the hotel was far from other touristy areas, so you had to drive everywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

We picked up food at the deli's nearby for dinner to help save on money. The restaurants at/near the hotel were more than we wanted to spend.

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
Maui bound
Business
St. Paul, Minnesota
Oct 23, 2011

Beatiful retreat

Loved our first visit to the Ritz. First class accomodations and inspiring Kapalua vistas. Great sunsets. The staff was invariably warm and friendly. Pool design makes it really more of a showpiece than a swim destination; fine for sunbathing though. Sheraton on Kaanapaali Beach is the winner when it comes to a fantastic pool area and stunning beach. Would definitely stay here again just for the sheer beauty and peacefulness.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Walk over to Sansei for terrific sushi, and an amazing variety. 50% off for early bird from 5:30-6 pm; and after 10 pm when karoke starts. Also, take the 10 minute drive down to Lahaina and enjoy your best meal on the island at the Lahaina Grill! Make reservations!

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Review of The Ritz-Carlton, Kapalua

Reviewer score

5
5.01.0
han2
Business
Seoul, Korea
Oct 23, 2011

Great spot for relax

it was our honeymoon to Maui and it was perfect for what we wanted, relax. the staff were kind, amenities are good and the room was clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

room service late night snacks were good stuff.

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