$324 Avg/night
Rate and special offer based on Check-in: May 28, 2015 Check-out: May 31, 2015

The Royal Hawaiian, A Luxury Collection Resort

5 stars
View map of 2259 Kalakaua Avenue, Honolulu, HI 96815

Hotel Overview

Ratings and reviews for The Royal Hawaiian, A Luxury Collection Resort

Overall score

4.4 / 5
5.01.0
161 out of 161
Amenities:
4.3
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.4
Location:
4.9
Value:
3.9

89% would recommend to a friend.

Sort by:
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

5
5.01.0
SkiCO
Boston, MA, USA
Dec 25, 2012

Xmas in Waikiki

Amazing location right on the beach, next to high end stores and shops and 4 star restaurants everywhere. Service was fantastic, just loved the beautiful old world feel to the hotel. A perfect spot for a romantic getaway, honeymoon or even families Mele Kalikimaka & Mahalo!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Ask the hotel to arrange a snorkel tour of Hanauma Bay! Simply amazing, sea turtles everywhere!

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

4
5.01.0
Anonymous
Business
Long Island, NY
Oct 16, 2010

Beautiful Hotel

The hotel was recently renovated and is eegant and beautiful. We did have 1 problem with ants in our room but we were quickly relocated to another room. The staff was friendly and couldn't be more helpful especialy the doormen and the hostesses in the restaurants!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

3
5.01.0
Anonymous
Business
San Francisco
Aug 31, 2010

Royal Hawaiian not so royal

When you pay a rate of $200+ one would hope that the room would not require to have the lights on during the day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

5
5.01.0
Grumpy lady 1
Business
Los Angeles, CA
Aug 15, 2010

Fantastic Hawaii getaway

Although the pool was small, the Royal Hawaiian is situated on the beach and a large pool is not necessary to enjoy oneself. The Royal Hawaiian is a very beautiful hotel - top of the line. The staff are very kind and the rooms are gorgeous and spotless. The garden view is beautiful. The hotel sits in a perfect spot close to all of the stores. It is close to many restaurants. I really enjoyed it! Room service was also superb!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

5
5.01.0
Anonymous
Business
Sacramento, CA
Aug 13, 2010

honolulu

superb experience. one of the best hotels we have stayed

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

4
5.01.0
Anonymous
Business
Santa Fe, NM
Aug 12, 2010

Hawaii vacation

Laying out at the beach was good; however, you needed to be at the resort's beach at 6:00 am to get a chair, because people would send their kids to save as many as they could, and sometimes never show up. There needs be some changes there. Making the resort non-smoking would be a plus. The location of the resort was very convenient, because everything was in walking distance. I have been at better resorts that are not too crowded.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

5
5.01.0
Anonymous
Business
Orange Park, FL
Aug 11, 2010

All expectations met -- fantastic fun!

The hotel is beautiful & historic, unique amidst towering hotels on all sides. Once inside, one could really appreciate its real charm, wonderful bones & class. The flowers and decor were amazing. The staff was very nice, friendly and helpful. This is one of the loveliest hotels that I have ever vacationed in. We did witness quite a few rude guests both at the beach and at the coffee station in the morning--claiming beach chairs at 5:00 A.M. and not returning for hours thus causing others to have no place to sit. (Maybe they should rent the chairs like many other hotels on the beach do so as to discourage this behavior?) Or, guests barely giving the server time to set up coffee before swarming him to be the first in line. Very odd to see in a 5 star hotel: people that don't know how to behave with class. Admittedly, the kitchen staff was slow to refill the urns and the wait time was often longer than one would expect. Still no excuse. All in all, we had a wonderful experience at the Royal Hawaiian, & I wouldn't want to stay anywhere else. Didn't want to leave and can't wait to return!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Talk to the staff about where the locals eat, then take a cab there. It gives you a great sense of the community and Hawaiian life. Also, walk over to the food court in the Royal Hawaiian plaza for a snack or inexpensive lunch, then splurge on dinner.

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

5
5.01.0
Beach bum and wife
Business
Pdx
Aug 4, 2010

All around great hotel!

The service is fantastic and the location is prime. The only knock I could give them is that they don't have a really great system for getting a beach chair and umbrella. It's first come first serve and you have to get down there by no later than 6am if you want a good chair. Not much of a complaint all in all.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

5
5.01.0
Anonymous
Business
Modesto, Ca.
Aug 2, 2010

Royal Hawiian

relax eat shop sightseeing relax eat - great food available in every direction!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Don't rent a car for your entire stay - only the days you might want to drive around the island. $25 a day parking fee, and you don't need a car on most days.

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

5
5.01.0
mangoforever
Business
canada
Jul 30, 2010

Honolulu a piece of heven

The Royal Hawaiian was a clean and beautiful hotel. It carries a flavor of Hawaii because of its color theme. The staff is not very friendly but not rude either. I recommend the Maui Island over Honolulu any time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Royal Hawaiian, A Luxury Collection Resort

Reviewer score

4
5.01.0
Anonymous
Business
Boston
Jul 29, 2010

Wonderful place !

We spent 6 days at the Royal Hawaian Hotel and our journey there was unforgetable. Great location, wonderful place along the Waikiki Beach... the must ! The architecture and the history of this hotel makes the difference among the hundreds of hotels in Honolulu.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Try the Duke's Canoe restaurant for good Hawaiian food along the beach.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top