Sheraton Waikiki

Great location Very busy place Central location Fantastic sea view The staff is too busy to get individual attention Rooms are ok They don't consistently drinking water in the room

Receptionist took a long time to check us in. We had arrived early, but she was kind enough to get us a room. We were surprised that the luggage of the previous occupant was still in the room. Next day when we tried to check out from the room TV, we got a massage that we were not checked in and should go to the reception deck.

Stayed at Marriott a few years back and Sheraton this trip - Sheraton is hands down better. Elevators are a bit strange, but that's my only complaint. Def worth the dough. Breakfast buffet is by far one of the best.

Location and views were the best in town. Immediate access to shopping and beach. Parking fees were included in resort fee which was unexpected. However, for having an ocean front room on the 30th floor, I expected the room to be a little nicer. Pretty bare. You get the same room at a Holiday Inn. First shower and it was clogged, they did fix it right away though. Handle was missing on one of the bathroom window doors. Just a plain Jane room overall. They definitely put all their money into the common areas.

The location of this hotel is prime! It is right in the middle of Waikiki with direct beach access. There are sea turtles in the water just off the beach and great waves too. We were able to walk to both the zoo and the aquarium as well as most of the highly reviewed restaurants in the area. We caught a local bus to Diamond head as well as Pearl Harbor. The shopping district outside the hotel is very high end, but there are some affordable venues as well. Make sure to get the hotel package with breakfast included...it is wonderful! Lots of fresh fruit, made to order omelets and pancakes/french toast as well as local dishes. Also, we splurged on the ocean front view...well worth it! The diamond head view would have also been good and would most likely include a view of the ocean from most rooms as well.

We thought that being a 4-5 star hotel we would have had better. When we arrived there was no one there to greet us and we had no idea where we needed to go, we needed to stop and ask somone that worked there where we even check in at. We had an ocean front room which was nice, except we were on a low floor so every night we were "greated" with all the activities on the outside patio area that you could not drown out the noise. Also you can hear people running up and down hallways and the conversations they were having. So very hard to get a good nights sleep. Also with being 4-5 star hotel you would expect to have a bed that was more than something you could buy at your corner department store. You could not control the air conditioner below a certain temp and housekeeping turned it off when they came into room, so after being in sun all day you came back to a very hot room. Forget trying to put anything in the fridge since it freezes everything. Also make sure you bring extra hangers since there is not a single drawer in the room. Not even a nightstand with a drawer. This place is more like a convention center that seems to cater to one type of client. Which I guess we did not figure into that catagory. The ONLY good thing about this hotel besides that it is on the beach is the pool/beach staff. They were EXCELLENT and very helpful and friendly! On our last day we found out that the pool/beach staff are not even employees of the Sheraton, no wonder they were so great! We come to Hawaii twice a year and we try different hotels out, I can honestly say this is one we will not be coming back to. We will be staying at the Royal since our SPG will work there.

Perfect location, near shops, restaurants and beaches. Great night life and hotel easily connects to other restaurants in adjacent hotels. .

The Sheraton was alright- not anythign to wrtie home about. I arrived there and left with disappointment. Hawaiin Airlines was excellent.

The room was typical Hawaii small, not much in the way of furniture it did have a nice patio. The facility itself is older and the pool area is small compared to resorts in Mexico. There is no beach. The beach chairs will leave you needing a chiropractor and there doesn’t appear to be enough chairs for all the guests. At night it was a bit noisy with music from the entertainment but they did stop between 8:30 and 9:00pm. Not a bad place to stay but not really what I would call 4 stars maybe 3star

We had a great trip to Oahu and especially during our stay at the Sheraton Waikiki. The hotel staff were great and it was great to spend our days at the beautiful infinity pool. Awesome experience