$129 Avg/night
Rate and special offer based on Check-in: Dec 25, 2014 Check-out: Dec 26, 2014

Sheraton Princess Kaiulani

3 stars
120 Kaiulani Ave, Honolulu, HI 96815
Hotel Overview
Reviewer score
3.6
out of 5
396 reviews
Fantastic Hotel

We could not have been more satisfied. The staff was outstanding and could not have provided better... See full review

  • Dudynl
  • Oct 26, 2014
Excellent local

We arrived in a taxi in the evening. Hotel staff quickly helped us with luggage. Room was... See full review

  • carlos munoz
  • Apr 21, 2014
Canoe rides, surfing, discover Hawaiian culture at Waikiki Beach

The Sheraton Princess Kaiulani is a moderately-priced hotel with 1,142 rooms and suites across three individual buildings. Rooms in the Ainahau Tower and the Kaiulani Wing have balconies, while rooms in the Princess Tower have ocean views. Guests have the choice of dining in their rooms or in one of the on-site restaurants. The hotel's fitness center is open 24-hours every day. Hula and ukulele lessons are available for guests interested in experiencing Hawaiian culture. There are also island activities such as fish feeding and the hotel activities desk organizes surfing lessons for interested guests. Internet access is available to all guests by way of a communications hub. Guests have 24-hour access to any of the computer terminals or they make use of their own laptops through docking stations or Wi-Fi Internet access is available in the hotel's rooms (fees apply).

Reasons to stay
    • Beach equipment and beachside service available
    • On-property entertainment includes Polynesian revue and live bands by the pool
    • Views of Diamond Head and the Koolau Mountains
Sheraton Princess Kaiulani rooms

All the air-conditioned guest rooms at the Sheraton Princess Kaiulani feature in-room movies, safe, cable television, refrigerator and coffee and tea facilities. Rooms with a standard view have limited views of the city and a private balcony. Princess rooms have a city-side view without a balcony and feature one queen bed. Rooms with a city view have a private balcony. Pool view rooms feature a balcony that overlooks the pool with a view of the nightly entertainment at sunset. Guestrooms with ocean or partial ocean views overlook both the city and the ocean. Deluxe ocean view rooms have superb ocean outlooks.

Things to do nearby
    • Waikiki Beach (0.1 mi/0.2 km)
    • Royal Hawaiian Center (0.2 mi/0.3 km)
    • Waikiki Beach Walk (0.3 mi/0.5 km)
    • U.S. Army Museum (0.5 mi/0.8 km)
    • Honolulu Zoo (0.7 mi/1.1 km)
    • Waikiki Aquarium (0.9 mi/ 1.4 km)
    • Hawaii Convention Center (1.1 mi/1.8 km)
    • Ala Moana Center (1.5 mi/2.4 km)
    • Diamond Head Crater (1.9 mi/3 km)

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Sheraton Princess Kaiulani Rooms

Princess Rooms
Previously used as airline crew accommodations, these intimately sized City Side guestrooms provide limited city views with one queen bed, allowing for single or double occupancy only. Comfortably appointed with an arm chair, work station and bath amenities. Accommodations include an in-room safe, coffee maker and cable television with movie channels. Guestrooms do not have balconies and cannot accommodate a rollaway. Non-smoking room.
Partial Ocean View
Air conditioned, Cable TV, Refrigerator, Coffee/Tea Maker, In Room Movies, Iron/Ironing Board, In room safe, Internet, Sheraton Sweet Sleeper Beds. Non-smoking room.
Standard Room
Air conditioned, Cable TV, Refrigerator,Coffee/Tea Maker, In Room Movies, Iron/Ironing Board, In room safe, Internet, Sheraton Sweet Sleeper Beds. Non-smoking room.
Ocean View Room
Air conditioned, Cable TV, Refrigerator,Coffee/Tea Maker, In Room Movies, Iron/Ironing Board,In room safe, Internet, Sheraton Sweet Sleeper Beds. Non-smoking room.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access

Nearby points of interest

  • International Market Place: 0.1 mi
  • Damien Museum: 0.3 mi
  • Fort Derussy Beach: 0.6 mi
  • Honolulu Zoo: 0.6 mi
  • Waikiki Baptist Church: 0.7 mi
  • Waikiki Shell: 0.8 mi
  • Ala Wai Park: 0.8 mi
  • Kapiolani Park: 0.9 mi
  • Stan Sheriff Center: 1.3 mi
  • Ala Moana Beach: 1.7 mi
  • Honolulu Academy of Arts: 2.4 mi
  • Shangri La Islamic Art Museum: 2.4 mi
  • The Contemporary Museum: 2.5 mi
  • Kakaako Waterfront Park: 2.8 mi
  • Kawaiahao Church: 2.8 mi
  • International Market Place: 0.1 mi
  • Damien Museum: 0.3 mi
  • Fort Derussy Beach: 0.6 mi
  • Honolulu Zoo: 0.6 mi
  • Waikiki Baptist Church: 0.7 mi
  • Waikiki Shell: 0.8 mi
  • Ala Wai Park: 0.8 mi
  • Kapiolani Park: 0.9 mi
  • Stan Sheriff Center: 1.3 mi
  • Ala Moana Beach: 1.7 mi
  • Honolulu Academy of Arts: 2.4 mi
  • Shangri La Islamic Art Museum: 2.4 mi
  • The Contemporary Museum: 2.5 mi
  • Kakaako Waterfront Park: 2.8 mi
  • Kawaiahao Church: 2.8 mi
  • Kamehameha Statue: 3 mi
  • Iolani Palace: 3 mi
  • Washington Place: 3 mi
  • Irvin Park: 3.3 mi
  • Star Of Honolulu: 3.3 mi
  • Aloha Tower Cruise Ship Terminal: 3.3 mi
  • Aloha Tower: 3.3 mi
  • Honolulu Botanical Gardens: 3.4 mi
  • Waialae Country Club: 3.4 mi
  • Hawaii Maritime Center: 3.6 mi
  • Mauna Ala: 3.6 mi
  • Honolulu Chinatown: 3.7 mi
  • Queen Emma Summer Palace: 4.2 mi
  • Pali Lookout: 4.2 mi
  • Bishop Museum: 4.9 mi
  • Koolau Golf Club: 7.1 mi
  • Hanauma Bay: 8.3 mi
  • Koko Head Park: 8.7 mi
  • Koko Crater Botanical Gardens: 9.3 mi
  • Aloha Stadium: 9.3 mi
  • Bellows Beach: 9.3 mi
  • USS Arizona Memorial: 9.5 mi
  • Halona Blow Hole: 9.6 mi
  • USS Bowfin Submarine Museum: 9.7 mi
  • Sandy Beach: 9.8 mi
  • Wawamalu Beach: 10.1 mi
  • USS Missouri: 10.1 mi
  • Kailua Beach: 10.5 mi
  • Pacific Aviation Museum: 10.5 mi
  • Pearl Harbor: 10.6 mi

Dining

Pikake Terrace
Atmosphere: Casual Relaxed outdoor dining in a poolside garden setting, join us for a la carte dining or hearty breakfast and dinner buffets. Nightly island entertainment is featured for your dining pleasure. Cuisine: Continental, breakfast and dinner buffet Setting: Indoor/Outdoor Seating Available Hours of Operation: 6:00 AM - 11 AM for breakfast, 5:30PM - 9PM for dinner
Creation - A Polynesian Journey
Atmosphere: Dinner Show Discover the fascinating story of the Polynesians through an epic journey of song and dance. Take a trip back in time, as ancient worlds forged by the Ocean, Wind, & Fire come to life in front of your very eyes. Experience unique cultures and traditions that take you across the enchanting islands of the Pacific while enjoying a sumptuous island-inspired dinner and cocktails. Show Days: 5 nights a week (closed Monday and Wednesday) Show Times: Dinner Show from 6pm - 8:30pm Cocktail Show from 7pm - 8:30pm Pricing: Dinner Show Package $95.00 Adult / $71.25 Child (5-12yrs) Premium Dinner Show Package $145.00 Adult / $108.75 Child (5-12yrs) Cocktail Show Package $55.00 Adults / $41.25 Child (5-12yrs)
Splash Bar & Bento
Atmosphere: Casual Splash Bar & Bento is the perfect place to unwind. Sip tropical drinks poolside and enjoy nightly entertainment under the stars with "bento-style" dining. Choose from an appetizer and entre menu for lunch and dinner. Setting: Poolside Hours of Operation: 11:00 AM - 11:30PM

Meeting facilities

Meeting Info
Situated on the site of the former home of Hawaii's favorite princess, Sheraton Princess Kaiulani is a garden oasis in the heart of Waikiki. This charming hotel is where you'll experience warm, Hawaiian hospitality and the true meaning of aloha. With three unique venues totaling 10,500 square feet of meeting space, a dedicated service staff, and value added packages including accommodations, Sheraton Princess Kaiulani is the perfect place to gather for a casual meeting or memorable celebration. Don't forget to take advantage of our daily Hawaiian arts & crafts, nightly poolside entertainment and seasonal cultural events on property to create an itinerary that everyone will enjoy. Sheraton Princess Kaiulani is where your group can make the most of their getaway, offering the best value all year round.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (396)

Ratings and reviews for Sheraton Princess Kaiulani

Overall score

3.5 / 5
5.01.0
29 out of 396
Amenities:
3.6
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
3.8
Location:
4.3
Value:
3.6

79% would recommend to a friend.

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Review of Sheraton Princess Kaiulani

Reviewer score

1
5.01.0
Frequent Business Traveler
Business
Denver
Jan 12, 2010

The ugly truth

Hotel is a two star hotel at best trying to impersonate a 4-5 star property. Hotel in dire need of a renovation, rooms are in average/poor condition and clearly 30 years old!! The door lock on my room froze on the 4th day and After 9 different keys over two days and finaly raising a rucus until the maintenance dept finally changed the door lock with one from another door, house keeping staff is pushy and seemed to be in a hurry to get into my room each day to do the daily cleaning. Overall I would rate this hotel with a 3 out of 10 and I know I will not consider the Sheraton Princess Kaiulani for future business trips I will make to Oahu.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The hotel is just 1 block ftom the main shopping area's of Waikiki and just about the same distance from the beach,

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Review of Sheraton Princess Kaiulani

Reviewer score

1
5.01.0
Sheraton
Business
North Hollywood, CA
Jan 25, 2011

Horrible! [...]

[...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Shopping tip: Short walk from hotel

All on the strip

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Review of Sheraton Princess Kaiulani

Reviewer score

2
5.01.0
Anonymous
Business
San DIego, CA
May 25, 2010

Alright for the price

Nice place with good staff. They checked me in early and upgraded me to a pool view. THe only problem was the room was not very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
black barbie
Business
in the USA
Apr 25, 2011

great location, great price, no frills

Standard room with nice ocean view for a conference attended in Honolulu. The hotel sells itself as a "resort" and by this standard falls a bit short. The rooms are clean. The pool area is nice. The restaurant setup is awkward as the buffet is divided by a main thoroughfare thru the hotel. Beach is right across the street, shopping abounds around the hotel. No need for a car. Overall a great value for Honolulu. If you are looking for a romantic getaway and hoping to indulge a bit, I'd keep looking. If you are on business and want to fit in some time for fun, this is a great deal.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Hyatt acroos the street has a much nicer restaurant option for brunch that is only about 3 dollars more per person.

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Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
Adette
Business
Scottsdale, AZ
Sep 16, 2011

Sheraton Princess Kaiulani

The first room they gave me was not very nice ... wet carpet coming from the refrigerant (old A/C), old and not well functioning shower, internet was not working well, etc. When I complained, the manager hesitated to transfer me to another room because she said she has to upgrade my room! So she would rather see me suffer and stuck it out with my inadequate room because it will cost her ... where is customer service here ????? She finally did, probably thought she'll get a complaint from me. It was a better room this time. Other than that incident, the hotel is well located ... in the middle of things. There are a lot of things going on within and without the hotel. The hotel staff are all nice and approachable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
alan z
Business
Eugene, OR, USA
Dec 23, 2011

Business Travel one night

Nice convenient hotel for an overnight business trip. Convenient location, Nice comfortable room that was clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
Melloways USA
Business
Spring Hill, Florida
Apr 28, 2014

Construction Zone

It is sad some call it progress but who needs another Saks 5 th Ave?? Unfortunately this Hotel is loctated next door to the Beloved International Market which is no more! The loaders & back hoe's start at 5:00 am. If I hear another back up alarm I will go nuts!! Its a shame its a decent hotel & staff were nice. But if I were on vacation I would have left within hours. I was on the 14 th floor & I could not hear the television. I can only imagine how loud it was below me, So stay somewhere else until construction is complete. If you want the Waikiki experience save money & go to your local shopping mall!! This is what it has become!! I will spend my time on the Big Island at least until they destroy it with Prada!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Cheesecake factory vast menu a taste for all! Yard House what a selection of Beer!!

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Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
The Big Idea is...
Business
Eastern Washington
Oct 6, 2009

It's all right, nothing fancy!

Busy, but great location. An older, not kept up, facility. Decent value if you get good discounted rates to stay, otherwise, overpriced for what you get. Staff tries to be helpful but at times feel rushed and understaffed.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
Anonymous
Business
Winona, MN
Jun 1, 2010

Goood and Bad

If you expect buisness travelers to pay for wireless internet and parking, you should have [...] include that in the package. 100% of the mainland hotels wireless is free. The majority include parking as part of the room package. Not a pleasant $200 surprise. I won't get reimbursed for this unexpected expenses. More soundproofing on the street side to block sound of delivery trucks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Great fresh seafood close by.

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Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
Anonymous
Business
Burbank,CA
Dec 6, 2009

Business trip

Full of flight crews and travelers on package deals. It worked well for my 3 night business trip. Families would probably be better suited to more of a resort destination.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Plenty of choices within a short walk. Breakfast is overpriced.

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