Sheraton Princess Kaiulani

3 stars
View map of 120 Kaiulani Ave, Honolulu, HI 96815

Hotel Overview

Reviewer score
3.6
out of 5
370 reviews
OUTSTANDING

MET OUR EXPECTATION ABOVE AND BEYOND. THE ENTERTAINMENT BY THE POOL WAS OUTSTANDING, THIS TRIP WE... See full review

  • JOSE C.
  • Aug 25, 2015
Staycation 2015

My family and I stayed here for the 4th of July weekend. My daughter was a participant in the canoe... See full review

  • Nani
  • Jul 25, 2015

The Sheraton Princess Kaiulani is a moderately-priced hotel with 1,142 rooms and suites across three individual buildings. Rooms in the Ainahau Tower and the Kaiulani Wing have balconies, while rooms in the Princess Tower have ocean views. Guests have the choice of dining in their rooms or in one of the on-site restaurants. The hotel's fitness center is open 24-hours every day. Hula and ukulele lessons are available for guests interested in experiencing Hawaiian culture. There are also island activities such as fish feeding and the hotel activities desk organizes surfing lessons for interested guests. Internet access is available to all guests by way of a communications hub. Guests have 24-hour access to any of the computer terminals or they make use of their own laptops through docking stations or Wi-Fi Internet access is available in the hotel's rooms (fees apply).

Rooms

All the air-conditioned guest rooms at the Sheraton Princess Kaiulani feature in-room movies, safe, cable television, refrigerator and coffee and tea facilities. Rooms with a standard view have limited views of the city and a private balcony. Princess rooms have a city-side view without a balcony and feature one queen bed. Rooms with a city view have a private balcony. Pool view rooms feature a balcony that overlooks the pool with a view of the nightly entertainment at sunset. Guestrooms with ocean or partial ocean views overlook both the city and the ocean. Deluxe ocean view rooms have superb ocean outlooks.

Highlights
    • Beach equipment and beachside service available
    • On-property entertainment includes Polynesian revue and live bands by the pool
    • Views of Diamond Head and the Koolau Mountains
Nearby attractions
    • Waikiki Beach (0.1 mi/0.2 km)
    • Royal Hawaiian Center (0.2 mi/0.3 km)
    • Waikiki Beach Walk (0.3 mi/0.5 km)
    • U.S. Army Museum (0.5 mi/0.8 km)
    • Honolulu Zoo (0.7 mi/1.1 km)
    • Waikiki Aquarium (0.9 mi/ 1.4 km)
    • Hawaii Convention Center (1.1 mi/1.8 km)
    • Ala Moana Center (1.5 mi/2.4 km)
    • Diamond Head Crater (1.9 mi/3 km)

Sheraton Princess Kaiulani Rooms

City Side
These intimately sized City Side guestrooms provide limited city views with one king bed, allowing for single or double occupancy only. Comfortably appointed with an arm chair, work station and bath amenities. Accommodations include an in-room safe, coffee maker and cable television with movie channels. Guestrooms do not have balconies and cannot accommodate a rollaway. Non-smoking room.
Tower Partial Ocean View
Air conditioned, Cable TV, Refrigerator, Coffee/Tea Maker, In Room Movies, Iron/Ironing Board, In room safe, Internet, Sheraton Sweet Sleeper Beds. Non-smoking room.
Standard
Air conditioned, Cable TV, Refrigerator,Coffee/Tea Maker, In Room Movies, Iron/Ironing Board, In room safe, Internet, Sheraton Sweet Sleeper Beds. Non-smoking room.
Tower High Ocean View Room
Air conditioned, Cable TV, Refrigerator,Coffee/Tea Maker, In Room Movies, Iron/Ironing Board,In room safe, Internet, Sheraton Sweet Sleeper Beds. Non-smoking room.

Amenities

  • WiFi
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking
Accessibility
Accessible Rooms/Facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Accessible parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Knock light (hearing impaired)
Brailled elevators

Hotel Map

21.277 -157.8254
Area served
In the heart of Waikiki, Honolulu Oahu Hawaii, just footsteps from famous Waikiki Beach.
Nearby airports
Honolulu Internation Airport-HNL (15 Miles)
Area description
Given our spectacular location, it's not that surprising that you'll find an unlimited variety of things to do and see. Waikiki Beach, International Market-225ft, Pearl Harbor-10mi, Honolulu Zoo-0.3mi, Kapiolani Park-0.4mi, Ala Moana Shopping Center-2mi,Aloha Tower-4mi, Aloha Stadium-10mi, Hanauma Bay-12mi, North Shore 35mi

Nearby points of interest

  • Damien Museum: 0.3 mi
  • Fort Derussy Beach: 0.6 mi
  • Honolulu Zoo: 0.6 mi
  • Waikiki Baptist Church: 0.7 mi
  • Waikiki Shell: 0.8 mi
  • Ala Wai Park: 0.8 mi
  • Kapiolani Park: 0.9 mi
  • Stan Sheriff Center: 1.3 mi
  • Ala Moana Beach: 1.7 mi
  • Honolulu Academy of Arts: 2.4 mi
  • Shangri La Islamic Art Museum: 2.4 mi
  • The Contemporary Museum: 2.5 mi
  • Kakaako Waterfront Park: 2.8 mi
  • Kawaiahao Church: 2.8 mi
  • Kamehameha Statue: 3 mi
  • Damien Museum: 0.3 mi
  • Fort Derussy Beach: 0.6 mi
  • Honolulu Zoo: 0.6 mi
  • Waikiki Baptist Church: 0.7 mi
  • Waikiki Shell: 0.8 mi
  • Ala Wai Park: 0.8 mi
  • Kapiolani Park: 0.9 mi
  • Stan Sheriff Center: 1.3 mi
  • Ala Moana Beach: 1.7 mi
  • Honolulu Academy of Arts: 2.4 mi
  • Shangri La Islamic Art Museum: 2.4 mi
  • The Contemporary Museum: 2.5 mi
  • Kakaako Waterfront Park: 2.8 mi
  • Kawaiahao Church: 2.8 mi
  • Kamehameha Statue: 3 mi
  • Iolani Palace: 3 mi
  • Washington Place: 3 mi
  • Irvin Park: 3.3 mi
  • Star Of Honolulu: 3.3 mi
  • Aloha Tower Cruise Ship Terminal: 3.3 mi
  • Aloha Tower: 3.3 mi
  • Honolulu Botanical Gardens: 3.4 mi
  • Waialae Country Club: 3.4 mi
  • Hawaii Maritime Center: 3.6 mi
  • Mauna Ala: 3.6 mi
  • Honolulu Chinatown: 3.7 mi
  • Queen Emma Summer Palace: 4.2 mi
  • Pali Lookout: 4.2 mi
  • Bishop Museum: 4.9 mi
  • Koolau Golf Club: 7.1 mi
  • Hanauma Bay: 8.3 mi
  • Koko Head Park: 8.7 mi
  • Koko Crater Botanical Gardens: 9.3 mi
  • Aloha Stadium: 9.3 mi
  • Bellows Beach: 9.3 mi
  • USS Arizona Memorial: 9.5 mi
  • Halona Blow Hole: 9.6 mi
  • USS Bowfin Submarine Museum: 9.7 mi
  • Sandy Beach: 9.8 mi
  • Wawamalu Beach: 10.1 mi
  • USS Missouri: 10.1 mi
  • Kailua Beach: 10.5 mi
  • Pacific Aviation Museum: 10.5 mi
  • Pearl Harbor: 10.6 mi
  • Lanikai Beach: 10.7 mi

Dining

Pikake Terrace
Atmosphere: Casual Relaxed outdoor dining in a poolside garden setting, join us for a la carte dining or hearty breakfast and dinner buffets. Nightly island entertainment is featured for your dining pleasure. Cuisine: Continental, breakfast and dinner buffet Setting: Indoor/Outdoor Seating Available Hours of Operation: 6:00 AM - 11 AM for breakfast, 5:30PM - 9PM for dinner
Splash Bar & Bento
Atmosphere: Casual Splash Bar & Bento is the perfect place to unwind. Sip tropical drinks poolside and enjoy nightly entertainment under the stars with "bento-style" dining. Choose from an appetizer and entree menu for lunch and dinner. Setting: Poolside Hours of Operation: 11:00 AM - 11:00PM

Meeting facilities

Meeting Info
Situated on the site of the former home of Hawaii's favorite princess, Sheraton Princess Kaiulani is a garden oasis in the heart of Waikiki. This charming hotel is where you'll experience warm, Hawaiian hospitality and the true meaning of aloha. With three unique venues totaling 14,400 square feet of meeting space, a dedicated service staff, and value added packages including accommodations, Sheraton Princess Kaiulani is the perfect place to gather for a casual meeting or memorable celebration. Don't forget to take advantage of our daily Hawaiian arts & crafts, nightly poolside entertainment and seasonal cultural events on property to create an itinerary that everyone will enjoy. Sheraton Princess Kaiulani is where your group can make the most of their getaway, offering the best value all year round.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (370)

Ratings and reviews for Sheraton Princess Kaiulani

Overall score

3.6 / 5
5.01.0
370 out of 370
Amenities:
3.6
Cleanliness:
3.9
Hotel staff:
4
Comfort:
3.7
Location:
4.5
Value:
3.8

81% would recommend to a friend.

Sort by:
Review of Sheraton Princess Kaiulani

Reviewer score

4
5.01.0
Budget Travel Seeker
Couples
California
Aug 15, 2012

Great - for the first 3 days!

The hotel and staff were perfect.... for about the first 3 days, then the cleaning staff didn't quite cut the mustard.... Our room was "cleaned" but no new coffee, no cups, no towels, etc. happened daily from the third day on. A simple call to the desk remedied each situation, however, I believe it shouldn't have happened at all in the first place. Overall, I loved the place. My second time there. Bedding in the tower was very comfortable. Location is PERFECT! It is close to everything..... Some staff could be reminded what "customer service" means..... but with so many guests, I guess they really don't have to.... A few times I was taken aback from the lack of a smile or even warm greeting. Nothing worth complaining about, just an observation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Couples

Dining tip: Short walk from hotel

Walk one block off the main street and you can eat right away for nearly half the price. Also walk through the Marketplace toward Kohio ? street and then one block or so left and there is a GREAT breakfast for 3.95! Pancakes, eggs, bacon, orange juice.... Very good and very cheap!

Review of Sheraton Princess Kaiulani

Reviewer score

3
5.01.0
DarrenRUNS
Friends
Alexandria, VA, USA
Aug 14, 2012

Great location, moderate comfort

The location of this hotel is ideal; directly in the heart of Waikiki among the other hotels. The pool is somewhat small given the number of rooms. The quality of my room was satisfactory at best; specifically, the bathroom required some updating. There is ample parking, but getting from the garage (where there isn't an elevator) to the hotel lobby is tough. The hotel advertises towel and chair service at the beach, but both must be carried there (across the street) by guests. Overall, the value is pretty good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Friends

Review of Sheraton Princess Kaiulani

Reviewer score

4
5.01.0
japanese traveller
Single
tokyo
Jun 9, 2012

good location

Location was good, staffs were very helpful :) and they had a hospitality room that you can take shower and change clothes after you check out! so you can go to beach and take shower before you fly out !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Single

Review of Sheraton Princess Kaiulani

Reviewer score

4
5.01.0
Tacoma Jim
Family
Tacoma, WA, USA
Jun 4, 2012

Good location

Very nice stay. Staff was very welcoming and friendly. I did find the parking garage a little inconvient as there was no elevator and five flights. I did have one other problem with the TV as the remote wouldn't work even after a new one was brought up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Family

Review of Sheraton Princess Kaiulani

Reviewer score

4
5.01.0
Barneybeagle
Couples
San Francisco, CA.
Jun 3, 2012

Great Location!

This hotel in addition to the great location, has a great variety of hawaiian cultural activities one can enjoy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sheraton Princess Kaiulani

Reviewer score

4
5.01.0
Leora
Family
Waikiki
May 30, 2012

Beautiful and breezy stay!!

The room is beautiful and comfortable. Breeze of the trade winds run throughout this Hotel. It has everything there and right across of the beach. They have live entertainment and friendly staff. You will love it there and won't wanna leave. ;)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Entertainment tip: In Hotel

Awesome place!!

Review of Sheraton Princess Kaiulani

Reviewer score

5
5.01.0
Ivylyn
Family
Fort drum NY
May 19, 2012

Great place to stay

The room was very clean and airy. The noise was the only thing that was somewhat bothersome. There were many nighttime activities that were very loud in the open air plazas thet drifted up to our room. We stayed on the 27th floor so I don't know how bad the noise would be below. The hotel offered towels and chairs for the beach and a free water service twice a day. and free internet. The parking garage was usually full but many people made there own parking which wasn't to bad (we didnt receive a ticket). I missed out on all the activities at the hotel, really didnt know when and where things we happening. The Food was good but very expensive!! But there were many places all all four sides of the hotel to eat and shop.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Short walk from hotel

Denny's was in the back of the hotel and reasonably priced.

Review of Sheraton Princess Kaiulani

Reviewer score

4
5.01.0
Sterling Mom
Friends
Honolulu, Hawaii
May 15, 2012

Amazing couple getaway

The front staff were so friendly and helpful! This hotel was in a great location to be able to see everything we wanted to in Wakiki.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Friends

Shopping tip: Short walk from hotel

International Market is right next door!!!

Review of Sheraton Princess Kaiulani

Reviewer score

2
5.01.0
RandyAdam
Kahului, Hawaii
May 8, 2012

Excellent location, but noisy at night

The windows are single pane so you can hear everything even on the 8th floor. There was a street performer that didn't quit till midnight. Bring ear plugs! The location is amazing - close to everything! The room we stayed in was outdate, but. I do believe they are in the middle of renovating? Maybe they'll put in new window's/sliding doors? Housekeeping might want to step it up a notch as I found hair in the corners of the bathroom when got up to the room. This hotel would be great for those that partake in the night life. The resort fee which includes parking is reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Dining tip: Short walk from hotel

wait time can be ridiculous for dinner.. Cheesecake factory was at a 3hr wait. Have a reservation at another restaurant in-case.

Review of Sheraton Princess Kaiulani

Reviewer score

4
5.01.0
Mike traveler
Business
Hilo, HI
May 3, 2012

business trip

I love this hotel. I have stayed several time in the past. It is an older hotel, but the staff does a very good job keeping it in order.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

Become a hotel chain member and get special perks.

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