Pagoda Hotel

Staying at this hotel was the worst travel experience I've ever had and negatively affected our family vacation. The hotel is in a state of great disrepair. The pictures online must be at least 20 years old. The building and rooms are quite dilapidated. The staff was rude and extremely unaccommodating. This is quite possibly the worst hotel in Honolulu.

It was expensive but it wasn't that pretty. The hotel was old and seemed like a motel. The television didn't have a remote and i called in for them to bring it up and they said okay but i waited the whole day and they didn't bring it for me.

I've stayed here twice in 4 months. Granted the bed was not the most comfortable but, I would stay here again in a heart beat. If you are looking for fancy this is not your place. If you want convenient, close to everything with 24 hour access to Wal-Mart and food this is the place to be. Fridge and Micro in the room. Stop at Wal-Mart for some filters and good coffee, eat breakfast at Like Like Drive Inn, Pagoda restaurant Or Asahi Grill across the street and you are set.

The location is perfect. It is a 7 minute walk from Ala Moana Center and even shorter for Walmart. The hotel itself is old, so you shouldn't expect too much. At least the room has a nice, cold air conditioner, mini fridge, and coffee maker. I also had a vehicle for the first 4 days and the parking was very convenient because the garage was right across the street ($10 per day charge). Unfortunately, the internet as well is not free. Overall, I still had a wonderful time visiting Hawaii for the third time and I would stay at Pagoda again.

This hotel is very convinient theres malls and eateries in walking distance not to mention there own resturant. Comfortable room.

This is the worst hotel I've experienced. We registered as Mr. and Mrs. and yet they gave us two twin beds. The refrigerator wasn't working. Maintenance turned it off and said wait till the ice melt than turn it back on after he saw we had a lot of chill stuff. No offer to replace the refrig. Water started melting all over the floor. We never turned it on. No smoking on our floor. Sounded like everyone went downstairs under our window to smoke....lots of noise. My bed felt like it had bedbugs in it. I scratched all night. I had no more than two hours of sleep. Did I tell you about the renovation. Tried to complain to management. None to be found.

Parking is not included in the price, and internet access is not included in the price. Either is about $10/day extra. This seems to be a good deal for parking and a bad deal for internet access. The hotel itself is okay, but kind of dingy and old. Parts of it smell like somebody used a lot of ylang-ylang to cover up a mildew smell. The bed was comfortable and the fridge and microwave worked fine. The slat-style windows in the room don't close completely and so it was very humid inside the room. The location is great--reasonable walking distance to Waikiki and to Manoa (but I walk more than most people, so maybe it's not a good walk for you). I had no trouble with the staff.

parking far away wasn't great since it was raining and the front desk wasn't very welcoming or pleasant at check in - retraurant was good and the location can't be beat

it sucks to have to park so far away and walk in the rain to check into the hotel. the front desk was not so pleasant and welcoming. it really needs a renovation badly. on the bright side the restaurant is great and the location can't be beat.

my second time in hawai this time i was choked the hotel like a hostel the bathroom so old u dont feel at all u are at the hotel the housekeeper always is missing something 2 towels in the room thats it uncofortable beds smell in the room awful 40 mn from waikiki nothing to do around there is a walmart hahahaha im not going to hawai to see walmart i wouldnt recommand this hotel at all