Hyatt Regency Waikiki Beach Resort and Spa ★★★★

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$219
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Mar 1, 2016

Highly disappointing

Would not recommend Wed, Jun 29, 2011
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| Portland, OR Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 1 /5

Really Nice Hotel

Would recommend Wed, Jun 29, 2011
Keep reading -- this might sound negative at the start, but really had a great ending! We checked in very late and found that our ocean view room was no longer available. A very nice gentleman, [...] (who resembles Nicholas Cage!), at the front desk told us we were "upgraded" to a hypo-allergenic room. (He also recommended a fun breakfast place, Bogarts, for us to try, off the beaten path. Small and local and nothing fancy, but we loved it!) This happened to be fine for us because my son has lots of allergies, and the room was very clean. I can see how another family might be upset about this, though. We could see the ocean kind of sideways from our room, and we were greeted with beautiful views of rainbows in the morning. Any time I had a question, the hotel staff were very willing to help and spent plenty of time doing so. The bell staff helped me twice with my luggage -- once when it was delayed from the airport and again to hold it while we waited for a late flight. They were wonderful. We ordered room service once as a special treat for my son, and that was excellent and the service was great with that, too. We ate once in the hotel restaurant. Delicious! Our room was very clean. We liked the parrots in the lobby! Great experience!

Dining

Go to Cheeseburger in Paradise for breakfast. Ask for [...]. Tell her the single mom from Florida sent you! She provided the best meal service we experienced on our trip, and the Tikki Tots and Macadamia Nut Pancakes were yummy!

| Wiinter Park, FL Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Best hotel to stay in Waikiki!!

Would recommend Fri, Jun 24, 2011
Amazing stay! We were upgraded from city view to ocean view! The staff were awesome and helpful. The location was central to everything! My only gripe was the parking charges at $30 per day. And the parking structure was the worst. Other than that, wonderful stay and would definitely stay there again!

| Los Angeles, Ca Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

First Vacation

Would recommend Fri, Jun 24, 2011
Perfect location! Great for Shoping and hitting the beach.

| el paso, tx Family

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Nice location, but overpriced

Would recommend Wed, Jun 22, 2011
I went to Honolulu with my girlfriend. I chose the Hyatt mainly because of its location and because it was a pretty good deal [...]. The hotel itself was very conveniently located, and the view from our room was amazing. However, everything in the hotel was overpriced, and we quickly learned not to get any food in the hotel restaurants or use any other services that the hotel offered. I had to print a voucher for a luau we went to one night at the hotel's business center, and using the computer for a total of about 2 minutes and printing 3 sheets of paper cost $15. Overall though, I would recommend staying at the hotel if you can get a good deal on the room, but definitely do not pay for anything else they have to offer.

| San Jose, CA Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Pool not working in summer 2011

Would not recommend Tue, Jun 21, 2011
We were really looking forward to a relaxing time on the beach and enjoying the pool. We picked Hyatt as it seemed like they will have a great view from their pool and terrace. We were very disappointed to see that the pool was under renovation when we arrived. We had not been informed about it earlier and it was a big disappointment for my wife and me. The hotel in general is good, the rooms are nice and big and it is close to a lot of stuff around waikiki.

| new york, NY Couples

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 2 /5

Excellent hotel with beautiful design

Would recommend Mon, Jun 20, 2011
Very nice hotel with great location. Couldn't use the swimming pool as it was under renovation when I was there. Other than that, everything about the hotel was wonderful.

| Singapore Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

good hotel!!!

Would recommend Sun, Jun 19, 2011
very big room!! so good condition~~

| NEW YORK Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Very good location

Would recommend Sat, Jun 18, 2011
I stayed there 4 nights for leisure. The doorman and FO staff is very nice and friendly. It is very comfortable stay.

| beijing Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Wonderful Customer Service!

Would recommend Thu, Jun 16, 2011
The Hyatt is centrally located for everything I wanted to do. Their guest service was excellent! Upon arrival & scheduling my tours until the day I departed they were helpful with any and all request / questions I had. One of the most convenient and wonderful things the Hyatt offered was a courtsey room to shower and clean up after I had checked out of my room early a.m. and went on an all day tour. They definitely know what the customer wants and needs. EXCELLENT customer service!

Time saver

Scheduling all my tours with an experienced agent at the Hyatt.

| MI Singles

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5