Hotel in a great location. Tons to do within walking distance, or bus stop only a block away to get around the island. Huge, beautiful beach across the street. Rooms were very clean and comfortable. Enjoyed the daily breakfast and in-room
internet. They give you a small cooler to take food with you to the beach or wherever, which was nice!
We paid for 'partial ocean view' and it was VERY 'partial'. Balcony was maybe two feet by six feet, and overlooked dumpsters, the next door hotel, with a peek of the ocean if you were completely out on the 'balcony'. Thankfully it was on the 19th floor, so we couldn't smell the trash. But the beds were comfy and there was a small round table with 2 chairs. Room had a 2 cubic foot fridge and no microwave, but you can use the micro in the hotel store on 1st floor.
Hotel parking is $27/day, but there is secure public parking a block away for $15. (and you don't have to tip the guy every time the car goes in or out).
The pool is on the 3rd floor with an ocean view from lounge chairs- very kool.
We enjoyed our stay.
Location was awful. Homeless people sleeping all over the sidewalks in front of hotel. Vagrants doing drugs and drinking immediately near the hotel made for an unsafe experience. Not the 4 star vacation I intended!!!!
First I'll give the Pros:
Hotel Staff was great. The nicest bunch of people you could ever meet. Very courteous, helpful, friendly and knowledgeable. The hotel is directly across the street from the beach which is beautifully kept as well as the
hotel surroundings.The one restaurant has great food and atmosphere. Our "Ocean View" room did have a nice ocean view with a balcony big enough for 2 or 3 people.
Now for the "Cons":
We stayed at the Aston for 8 days and 4 of those 8 days I had to call Housekeeping to clean the room. Speaking of the room, it is TINY and Outdated. The master bathroom in my house is bigger than this entire room. Very Cramped. Bathroom is very small, no counter space, did not have an exhaust fan so when you showered it fogged up and smelled like mildew. No room Service (but we already knew that). Only one restaurant in the entire hotel so it was always packed. Valet parking is very expensive, do not rent a car if you really don't need to. There are plenty of buses, trollies and cabs to get around, plus most everything is within walking distance. They really need to update this hotel. The rooms seem to be neglected. Old paint, rug/tile and decor.
Our stay was "OK". If you are on a budget than this hotel will suit you just fine but if you have a few extra dollars I would advise you to stay at another Hotel. Oh and if your a smoker...Forget about it. If you are caught smoking anywhere on their grounds or in your room (even the balcony) they will fine you up to 425.00 per occurance.
Pros - Amazing location. Free breakfast in the mornings and that was decent - however, there is a charge for omelets. They provide little lunch boxes so you can have breakfast on the beach.
Cons - Our check-in clerk "upgraded" us to a partial
ocean view on the 5th floor right above Tiki's bar. The noise level was out of control and it made it difficult to sleep. We could also hear them set up at 5am for breakfast. Also, we had asked for a queen bed and they gave us two full beds. The hallways were outdated, dingy, and looked old, as did the rooms. The hallway outside our room, in particular smelled like tempura shrimp. There were stains on our ceiling. Housekeeping was horrendous. I think they only really clean the day you arrive. They basically just make your bed and restock towels. They hardly ever replenished our drinking glasses and I doubt they cleaned the tub (there was mold in the shower/tub).
In terms of parking, they only do valet ($27 per night).
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Had an amazing dinner at Michel's at the Colony Surf. Great food, service, and ambience.
I read some of the other reviews complaining about the size of the rooms and the bathrooms. It is true that the rooms are not big, but I didn't go to Hawaii to spend that much time in my room. The room was absolutely fine. I had a small issue
which the hotel staff addressed immediately. Throughout my stay, the staff was consistently responsive and helpful. I saw some comments about the different elevator system. The elevator system is set up to have minimal stops and it actually feels more secure. The location is great. Nice pool, bar and fitness room. If you want tons of amenities, this is probably not for you. But if you want a nice hotel, friendly staff and good location, this is a great choice.
Place needs to wash their bedding, amities are no included unless you pay extra.
Me and my wife just got married, it was our honeymoon. Because of this hotel it was ruined, let me explain why. First night at the hotel our bedding, was not changed, or poorly washed. We asked to have it changed, but it was too late, we got some
kind of infection from dirty sheets. My wife and I got skin infection(boils), as I'm writing this, its been 1 month still taking antibiotics after this hotel. Nothing is included you have to pay extra for WiFI and pool access and Breakfast, Parking all extra. We also had terrible view, I asked for a better room, I mentioned I was on honeymoon. I cannot recommend this place, only good thing about it is its close to the beach.
Before we come to Honululu we been in Hilton in big island and comparassion both as a four star resort it looks comparing Mercedes with bicycle (of course Hilton is the Mercedes)
1:The room is very small
bathroom old and
2:they charge 17$ resort fee+ tax for nothing more than two stare hotel amenities (free news paper,small gym,small pool)
3:No towel for the pool.
4:No microwave and coffee maker in room.
5:No sofa and desk in room .
6:You can hear you next room voice and same-wise(because our room had a door to the next room )
7:Valet parking charging 27$ and you have to Waite more than 20 minutes to get your car.
8:They have covered the mattresses with the bed bug proof covers and it scared me for the potential bed bug ( be sure when you go back home quaranten your stuff for any potential bed bug)
9:They don't come for every day room cleaning
There is almost no public area they made rooms in each single square feet of the building
10:Because there is no room for eating you have to put your breakfast in the bag and go some where else outside to find a place to eat your breakfast (there is 10-15 small table around the pool for hundreds people).
Overall this is not what I expected from a 4 stars hotel
Staff was excellent! The only thing that would have made the room more comfortable would have been if their was a coffee pot and a microwave in the room.
As far as the amenities I think that the price for those should have included more breakfast
items such as eggs/sausage or bacon. Donuts are not the only things that midwestern people eat. Yet the fruit that was supplied was delicious.
Hotel features (5 = best, 1 = worst):
No rental car really needed, everything is close and if you are going to take tours, transportation is provided for a lot less than taking a rental car. Traffic is very congested and I would not rent a car again.