$105 Avg/night
Rate and special offer based on Check-in: Dec 9, 2014 Check-out: Dec 10, 2014

Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

2 stars
87 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
2.9
out of 5
94 reviews
Good location

Good location - In fornt of the Hilo bay Staff are quite good and very friendly See full review

  • Eric san
  • Jan 16, 2014
great hotel

Cheap and clean. GrrrrrrrrrrrrrRrrrrrreat¡!!!!!!!!!!!!!!!!!!! See full review

  • stevefbjfcbj
  • Jul 2, 2013
Island-style hotel on Hilo Bay shares aloha with free daily breakfast
Go "Island style" at Uncle Billy's Hilo Bay Hotel, a low-rise waterfront landmark along Hilo's historic Banyan Drive. The relaxed atmosphere extends to free parking, free daily "aloha" breakfast and free in-room high-speed/Wi-Fi Internet, adding extra savings to a value-priced stay. Guests enjoy the hotel's swimming pool, easy footbridge access to Coconut Island and short drive into downtown Hilo, plus lovely views of the bay and Mauna Kea.
Highlights
  • Free daily "aloha" breakfast, free parking and free high-speed/Wi-Fi Internet access
  • Nearby farmers market, convenient for in-room meals
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, or Mauna Kea views
  • 9-hole golf course across the street
Location
Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts) sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea. Liliuokalani Park and Gardens is within a few minute's walk, and a 9-hole golf course is just across the street. Hilo offers visitors easy access to Hawaii Volcanoes National Park.
Rooms
Hilo Bay Hotel harks back to easygoing Hawaii days with spacious, Island-style rooms. Room types range from standard garden view and standard partial ocean view units, to studio kitchenettes and deluxe oceanfront units. All include free high-speed Internet access, air conditioning, cable TV and private patio. Deluxe oceanfront units also include either a large picture window or patio. All room categories include free breakfast.
Features
Guests of Hilo Bay Hotel enjoy an onsite swimming pool, and a free daily "aloha" breakfast service. Hilo has many restaurants and cafés to choose from, including the nearby Ken's House of Pancakes, a longtime local favorite.
Transportation
  • Hilo International Airport (1.8 mi/2.8 km)
Attractions
  • Panaewa Rainforest Zoo (1.4 mi/2.3 km)
  • Pacific Tsunami Museum (1.5 mi/2.4 km)
  • Lyman Museum (1.8 mi/3 km)
  • Imiloa Astronomy Center of Hawaii (2.6 mi/4 km)
  • Akaka Falls (10.5 mi/16.9 km)
  • Hawaii Volcanoes National Park (28.9 mi/46.6 km)

Hotel Map

19.7283 -155.0654
Area served
Hilo, HI
Nearby airports
General Lyman Airport- Exit airport and turn right on Highway 11. Cross highway 19 to Banyan Drive and go 1/2 mile to the hotel. Enter on right. Keahole Airport- Take 94M W.
Area description
The center of Hawaiian outdoor life, Volacanoes, diving, Rainforest and Orchid Gardens to Mac Nut Farms surround this port city on a crescent Bay.

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Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts) Rooms

Superior Room with Partial Ocean View
Our spacious Superior Rooms have partial ocean views of quiet Hilo Bay. Wake up to or relax at the day's end with views of the Hamakua coastline and majestic Mauna Kea. Rooms come well equipped with two full size beds, air conditioning, cable television, telephones, refrigerator, alarm clocks, hair dryer, coffee and coffee maker, and private lanais. Wake up each morning to watch a beautiful Hawaiian sunrise and come down for our complimentary continental Aloha Breakfast, served daily 6:30am - 8:30am.
Studio Kitchenette
Our large well equipped Studio room with an efficiency kitchen is your home away from home on your visit with us on the Big Island of Hawaii. Standard are 2 burner cook tops, microwave oven, toaster, coffee maker, refrigerator, and utensils and glassware for a party of 4. Two full size beds, or a queen and sofa are basic configurations for these rooms. Rooms also offer air conditioning, cable television, telephones, alarm clocks, and private lanais. Our beautiful tropical garden below and center courtyard offers relaxing views from your private lanai. Wake up each morning to watch a beautiful Hawaiian sunrise and come down for our complimentary continental Aloha Breakfast, served daily 6:30am - 8:30am.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Game room
Services
In-Room Safe
Conference facilities
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Uncle Billy's General Store
Forgot your toothbrush at home Not a problem! Uncle Billy's General Store is fully stocked with any bath amenities that you may need. Have a late night craving? We've got you covered with a full assortment of snacks, sandwiches, drinks, coffee, ice cream, and local delicacies. And if you re looking for that perfect souvenir, our general store has a variety of post cards, T-shirts, clothing, and much more. Open Sun-Thur 7:30am to 9:30pm, Fri & Sat 7:30am to 10:00pm.

Meeting facilities

Meeting Info
Our Leilani Room can comfortably accommodate up to 30 people with room for tables and chairs for your conference needs. Catering options are also available please contact us at 1-800-367-5102 for reservation information.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (94)

Ratings and reviews for Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Overall score

2.5 / 5
5.01.0
25 out of 94
Amenities:
2.6
Room cleanliness:
2.8
Hotel staff:
3.6
Room comfort:
2.5
Location:
3.8
Value:
2.8

44% would recommend to a friend.

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

1
5.01.0
Proster
Business
Chicago, IL
Sep 18, 2014

You should STOP selling this hotel rooms

Hotel has very limited parking spaces, so they expect you to find street parking and park over night. Front desk clerks were not friendly. Rooms look like they have not been updated for ovr 50 years. Room did not smell fresh, ba bathroom , cheap soap and hand lotion. Beds were not comfortable. Don't be fooled by "so called" continental breakfast, it offered 1 choice of fruit (papaya), wheat & white bread breads cheap jelly and butter,1 choice of cheap juice, cheap coffee and only 1 choice of lipton black tea. I would not recommend this otel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
kmom6
Business
hilo,hawaii
Jul 7, 2014

great over night stay

Great over nighter with my family..will stay again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

4
5.01.0
Sea Lover Mom
Business
Guam
Jun 2, 2014

Reasonable Hotel

We, 3 persons, could enjoy staying this hotel with free breakfast and perfect location. However, the room smells little moldy, especially from bathroom.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

1
5.01.0
joedowney
Business
la . ca
Aug 8, 2013

bad experince

bad.. old motel look (very old) it looks like is was remodel in the 1930 ,,if you like to stay in a clean hotel dont stay here . the pictures dont look like the real thing.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
Bucky from Duluth
Business
Sunnyvale, ca
Jul 16, 2013

Good location

This hotel is in a good location to enjoy Hilo and the surrounding area including the Volcano National Park 45 min away.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Volcano National Park 45 min drive.

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
Redentor
Business
Anaheim, ca
Jul 1, 2013

Stay

not sure how the rates fair with experience but this hotel needs definite upgrade. a/c was vibrating and was more annoying than the coqui frogs. the elevator was down all week which did not help my mother who had to do two flights of stairs. the continental breakfast could also use a boost. the daily papaya was good but the bread for toast was stale. need milk for kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
Bob and Judy J
Business
San Diego
Jun 26, 2013

Good for airport stay

Close to the airport. We stayed overnight since we flew into Hilo and would be driving to Kona the next morning. Great value for that purpose, but would not stay there for a full vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
travel family
Business
colorado
Mar 20, 2013

Rusty

So old and dirty for the price...that. Is what you should expect in Hilo

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

1
5.01.0
Deechie
Business
Cary, IL
Jan 15, 2013

Cheap does not always mean acceptable

Our experience was not good at this hotel. It was very old and not kept up at all. I was not expecting a room air conditioner in a hotel. It smelled moldy which I am allergic to. The bathroom had mildew in between the tiles and was not what I considered even standard. The continental breakfast consisted of toast, english muffins, mini muffins and some tropical fruit. There was no cereal, dry or hot, nor was there any yogurt, hard boiled eggs or real orange juice, items I would expect to see in any other continental breakfast. We had to go out to breakfast instead of eating at the hotel. I would not recommend this hotel to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
Lucas 5
Business
Ventura, California
Dec 18, 2012

Graduation

This is the second trip to Hilo that we have spent at Uncle Billy's and in the 4 years since our last trip, the rooms our exactly the same. No remodel or update to the rooms at all. We love the open style of the lobby and garden but would have liked the rooms to have been nicer. We went knowing what it was like but would have enjoyed a nice surprize

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Eat a Ken's House of Pancakes for breakfast or lunch. Great portions and good food

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