$79 Avg/night
Rate and special offer based on Check-in: Sep 12, 2015 Check-out: Sep 13, 2015

Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

2 stars
View map of 87 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720

Hotel Overview

Ratings and reviews for Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Overall score

2.9 / 5
5.01.0
88 out of 88
Amenities:
2.7
Cleanliness:
3.2
Hotel staff:
3.8
Comfort:
3
Location:
4.1
Value:
3.3

66% would recommend to a friend.

Sort by:
Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
Bucky from Duluth
Family
Sunnyvale, ca
Jul 16, 2013

Good location

This hotel is in a good location to enjoy Hilo and the surrounding area including the Volcano National Park 45 min away.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Sightseeing tip: Short drive from hotel

Volcano National Park 45 min drive.

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
steve from
Couples
utah
Jul 4, 2013

could be worse - good value

given the high prices of neighboring hotels, this one seems reasonable. don't expect fancy. the room is large and clean enough, and in a nice location. some issues though. for one thing, even though there are 4 floors the elevator was out of service for my entire 5-day stay. and the AC unit is very noisy and rattles a lot, and as others have mentioned, the parking lot if tiny, so everyone has to park on the street. not a problem except for thurs, when they clean streets.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

5
5.01.0
stevefbjfcbj
Couples
tampa
Jul 2, 2013

great hotel

Cheap and clean. GrrrrrrrrrrrrrRrrrrrreatĀ”!!!!!!!!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
Redentor
Family
Anaheim, ca
Jul 1, 2013

Stay

not sure how the rates fair with experience but this hotel needs definite upgrade. a/c was vibrating and was more annoying than the coqui frogs. the elevator was down all week which did not help my mother who had to do two flights of stairs. the continental breakfast could also use a boost. the daily papaya was good but the bread for toast was stale. need milk for kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
Bob and Judy J
Family
San Diego
Jun 26, 2013

Good for airport stay

Close to the airport. We stayed overnight since we flew into Hilo and would be driving to Kona the next morning. Great value for that purpose, but would not stay there for a full vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
Buckdabigdog
Friends
Mission Viejo, CA
Jun 10, 2013

Uncle Billy's Hilo

Clean and comfortable. Internet serve was bad. Parking difficult.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Friends

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
PeterGuo
Single
New York City
May 5, 2013

good for student

the staff there is extremely friendly and helpful. That girl is so sweet! I like her!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Single

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
Keweivivi
Couples
China
Apr 24, 2013

Good location and price

A good place for quick traveller. The room is ok and staff is nice. Very close airport.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
The Landscaper
Business
Maui
Apr 10, 2013

Sufficient for overnight needs

It is a good place to stay when you are just overnighting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
An Alaskan
Couples
Anchorage, Alaska
Apr 7, 2013

Just okay.

The location was very nice, but the room was just okay. There was a loud noise, like drumming or an unbalanced washing machine, outside the room that lasted all night and made for a not at all peaceful night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Couples

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