$140 Avg/night
Rate and special offer based on Check-in: Jan 7, 2015 Check-out: Jan 9, 2015

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
209 reviews
Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the... See full review

  • mruts
  • Oct 13, 2014
Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff.... See full review

  • JALNP
  • Nov 23, 2013
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

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Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.
Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (209)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.8 / 5
5.01.0
17 out of 209
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4.5
Room comfort:
3.9
Location:
4.8
Value:
3.9

100% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Manta Bday girl
Business
Tarzana, ca
Feb 4, 2013

Good hotel for Hilo

A great room except for: 1. noisy Banyan Trees birds 2. no king beds available @ check in 3. I do not recommend their breakfast buffet (bad service, & not the yummiest food, except for the delicious guava juice)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
Jaws77
Business
Alabama
Jan 14, 2013

Perfect in Hilo

This hotel is the perfect place to stay if you are in Hilo. The staff bend over backward to make your stay perfect. The only negative I have is that the Saturday night buff. is really expensive, extremely good food, but pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Most hotels in Hilo are not open until after 4:00 p.m., so check and call before you go.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Plucky66
Business
South Carolina
Apr 8, 2012

Hilo Hawaii meeting the family

This was a nice hotel, conveinant to everything, staff was very nice,, Didnt like the fact wasnt wi fi had to pay xtra for internet service,, seem to be lacking in this area..other than that the overal stay was very nice, price was little extreme,, but was clean and comfy so really cant complain....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Kens Resturant, has good food, about anything you want on the menu

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Patlue
Business
Pasadena, CA, USA
Apr 2, 2012

Good spot

Location at the end of the hotels and next to the Liluokihana gardens-fabulous and wonderful to go for early morning walks. Hotel was fine-staff very responsive. Woman in charge of trips/activities was very helpful. Room was fine. The snorkel gear shop keeper was great-Renee.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Frommer's guide for restaurants. Ponds was the last restaurant we went to -food great and good prices. Cafe Pesto.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
MisterE
Business
San Jose, California
Feb 27, 2012

Hilo Hawaiian Hotel

PROS: The view from the restaurant is amazing, and the food was reasonably-priced. The view of coconut island is mostly blocked by the fronting palm trees, so if you want a view of the entire bay then get a room as high as you can. The room had an old but quiet AC, but by the 2nd night discovered that AC is not necessary as the room temperature was very comfortable overnight. The room is spacious. The elevators are fast, and choose the underground parking so you don't have to walk in the rain. Adjacent to Liliuokalani Park, but eaily accesible to anywhere you might want to go to in Hilo and beyond. The golf course is right across the street. CONS: No wireless internet access provided by the hotel, but wired access is provided in the rooms...unknown if it is free or not. Computers in the lobby (4) are not free. Can hear toilets flushing in the morning, so not completely sound-proof, though the outside noise is blocked-out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The continental all-you-can-eat breakfast buffet was a hit for $5.99. You have two buffet choices at breakfast...choose the continental and stuff yourself on fruit, cereal, toast, croissants, etc.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
diski
Business
great falls,mt
Feb 9, 2012

castle-hilo

hotel shows age. Musty smell, but overall clean.Was OK for the price because it was half price on line booking. Not much to choice from in Hilo. Hotel does have a wonderful view of the bay, and the park like setting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Returning Local
Business
Lansing, Michigan
Aug 31, 2010

A comfortable stay

We travelled about the island quite often, so our stay in the hotel room was not extensive; however, it was very peaceful despite the kokee frogs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Hilo has a city market everyday in the downtown area. Wednesday and Saturday are the most active days with a number of vendors plying their wares. The City also has a number of Hawai'i-based waterfront stores with Hawai'i made products.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
trees lover
Business
sf,ca
Apr 17, 2010

In the midst of Banyan grove

I like the most is the location. The hotel is not only located in the midst of the banyan grove, but also has access to walk to a park and the ocean. The banyan trees are very impressive. They are talk and old, like an old frien welcome you with open arms before you get to the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Within a short distant from the hotel, you can catch a free bus to the shopping mall or any part of the city. It is a good way to know the town.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Milwaukee Wisconsin
Jan 30, 2010

Our Stay in Hilo

It had great views of the ocean, was well situated for going to the volcanoes and the banyan trees were of historical significance. The hotel is dated and the food and service was not good. No alternatives seemed close by.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Loving Hawaii
Business
Dallas, Texas
Jan 16, 2010

Nice place to stay in Hilo

Enjoyed the scenic drive getting to the hotel through Banyan Drive. Grounds around the hotel and nearby park are very beauiful and nice to stroll through. The hotel is dated, but clean with good size rooms. Staff at the hotel bar are very nice and drinks flowed well. Would stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Ken's House of Pancakes just outside the entrance to Banyan Drive, is a must stop for breakfast while staying in Hilo.

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