$134 Avg/night
Rate and special offer based on Check-in: Dec 27, 2014 Check-out: Dec 28, 2014

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
209 reviews
Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the... See full review

  • mruts
  • Oct 13, 2014
Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff.... See full review

  • JALNP
  • Nov 23, 2013
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

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Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.
Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (209)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.5 / 5
5.01.0
64 out of 209
Amenities:
3.3
Room cleanliness:
3.7
Hotel staff:
4
Room comfort:
3.6
Location:
4.3
Value:
3.7

83% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
JALNP
Business
California
Nov 23, 2013

Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff. I hope to return soon for another visit! Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Akaka Falls, Lava Tree Park, Kalapana, and Kapoho

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
808Derek
Business
Oahu, Hawaii
Aug 4, 2013

O'K Hotel

The rooms are old and they're in the process of ronovation now. We had a key card problem at first. They did not belive me. Until they tryed to unlock the door. After the upgraded us to a suite. That was nice !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

The Friday night Buffet dinner was good. The best thing was the prime rib. I would give it 3 stars out of 5.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
B. Timothy
Business
Benson, MN
May 16, 2013

Great stay!

We couldn't ask for better. The location is perfect. The rooms are dated but very clean and comfortable. You use them to home out of not live in. Good water pressure in the shower. Good AC. Awesome presentation when you enter the lobby. Great staff and terrific housekeeping. We loved our balcony facing the ocean andCoconut Island. Would stay there every time but would eat elsewhere. Dining area has it all but the food is not the greatest. However, there are plenty of eating places nearby as the hotel has the ideal location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Tehani
Business
Hawaii
Apr 17, 2013

one night stay

The hotel was fairly nice. Everything worked out good for us. We only stayed overnight. We went there to visit our nephew that was there at a youth program. I would stay at this hotel again. We had the buffet there it was good but a bit pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Merry Lyn
Business
Thornton, Colorado
Mar 13, 2013

Much more than we expected!

Well kept hotel with extremely helpful staff. Nice view from room, enjoyed the balcony a lot. Restaurant and Lounge were popular with hotel visitors as well and the local residents. Really liked that we could walk to so many places too. We will definitely be staying at Hilo Hawaiian on our next visit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Old Town Hilo is a great place to visit. Lots of interesting shops to visit.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Lebaka
Business
Chicago
Jan 21, 2013

Nice location

Ocean view room was ok. Hotel is outdated. Complimentary stuff is not of quality.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Tunester
Business
Trail, BC
Dec 2, 2012

Good value in Hilo

We only stayed one night, but really enjoyed the location, the staff and the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Musashi
Business
Waikele, HI
Oct 15, 2012

Hilo Hawaiian

The staff makes this hotel. You can't expect the grandeur of the Kona side of the island hotels, but for Hilo and the location in town, it is always great to stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Cafe Pesto on the main drag in the S. Hata building...great food, sometimes slow service but still pretty good.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Don M from Texas
Business
Dallas, TX
Jul 18, 2012

Castle Hilo Hawaiian

A brief stay in Hilo took us to the Hilo Hawaiian. The building is obviously not new, and a bit shabby in places, but the atmosphere is very comfortable. We really enjoyed being on the bay with the island park and Japanese garden, the friendly staff, and the laid-back ambiance of Hilo. We also enjoyed the Hawaiian's excellent Friday night seafood buffet. If flash and cool factor are what matter most to you, look elsewhere. If you like a comfortable, homey feeling (as hotels go) at a reasonable price in a beautiful location, you might consider the Hilo Hawaiian.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

The Friday night seafood buffet was great.

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Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Don M from Texas
Business
Dallas, TX
Jul 18, 2012

Hilo Hawaiian

A brief stay in Hilo took us to the Hilo Hawaiian. The building is obviously not new, and a bit shabby in places, but the atmosphere is very comfortable. We really enjoyed being on the bay with the island park and Japanese garden, the friendly staff, and the laid-back ambiance of Hilo. We also enjoyed the Hawaiian's excellent Friday night seafood buffet. If flash and cool factor are what matter most to you, look elsewhere. If you like a comfortable, homey feeling (as hotels go) at a reasonable price in a beautiful location, you might consider the Hilo Hawaiian.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The Friday night seafood buffet was really good.

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