$134 Avg/night
Rate and special offer based on Check-in: Dec 27, 2014 Check-out: Dec 28, 2014

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
209 reviews
Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the... See full review

  • mruts
  • Oct 13, 2014
Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff.... See full review

  • JALNP
  • Nov 23, 2013
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

Recommendations for you

Customers who viewed Castle Hilo Hawaiian Hotel also booked these hotels.

Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.
Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (209)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.2 / 5
5.01.0
95 out of 209
Amenities:
2.8
Room cleanliness:
3.6
Hotel staff:
3.9
Room comfort:
3.5
Location:
4.2
Value:
3.4

74% would recommend to a friend.

Sort by:
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
mruts
Business
Maui, Hawaii
Oct 13, 2014

Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the water my weekend would have been complete.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Not really buffet people but the buffet in the Hotel is amazing.

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
DMac the Destroyer
Business
Tacoma, WA
Apr 4, 2014

Average hotel in a dreary, quiet town

Hilo is one of the wettest places in the world. We found no dining or night life within a reasonable distance from this hotel, and ended up spending most of our trip traveling to drier climates, up to and usually over an hour's drive away. I'd never stay here again for reasons of seeking sunshine or beach fun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
1
Value:
3
Trip purpose:

Business

Nightlife tip: Not Applicable

There is no night life in Hilo

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Franny and Zooey
Business
Haiku, HI
Jun 21, 2013

....

Totally fine +) great location: view of the bay/ near downtown Hilo -) linens: chintzy/ minimal, construction and power outage without warning (we didn't see the note under the door til after the power came back on)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
gmsobuz
Business
San Diego
Jan 22, 2013

Paradise

Calm, beautiful, and ralaxing are the words describe this place. If I go to Hilo again, I will definitely staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Beautiful Coconut Island

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

1
5.01.0
KtBL
Business
Denver, CO
Oct 30, 2012

out of date, good location

This hotel is woefully out of date and is not a pleasant stay. Beds are uncomfortable, and room was not very clean. good location in Hilo though. No WiFi in the rooms either, which is a pain. good for one night to crash, but nothing more....

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Eat at Lucy's Taqueria!

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Home Seller
Business
Honolulu, Hawaii
Sep 14, 2012

Temporary Stay

Overall, the stay at the hotel was OK. Its amenities are a lot better than the two hotels next to the Hilo Hawaiian Hotel. For some unknown reason, housekeeping missed cleaning the room for two consecutive days which we called the front desk and housekeeping was at the door within 20 minutes after the call.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

The hotel gives you a $5.00 per day ticket if you dine at their morning or evening buffet when you check in. If you miss a day, you can always turn in a unused ticket at the front desk and exchange it for the current day.

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

1
5.01.0
Alpha Dog California
Business
San Jose, CA
Jul 3, 2012

Wish there was a better hotel in Hilo...

Hotel selections in Hilo are slim, there seems to be a lack of national chains which is disappointing because chains have quality standards. We choose this hotel in attempt to get the best of what looked like a bad set of choices going in. I don't know if this was the case, but our experience was awful. The room was dingy and had a funky smell. The room has not been updated since the hotel was built, save for a new flat panel TV. There were a massive amount of "body fluid" stains on the mattress and sheets, we had to have housekeeping replace them. On top of that, the hotel charged extra for internet and didn't provide coffee for the coffee machine. Bottom line, wish we could have found a decent hotel in Hilo, but this wasn't it. The location was good but not much else. We felt "nickle and dimed" by a horrendously dirty hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Mr Turtles
Business
Vancouver Washington
May 16, 2012

First timers

The Castle Hilo Hotel was very nice and easy to get to. It sits right next to a great park and over looks Coconut Island park. The room was just as I ordered. The Hotel was clean and Restuarant and bar had good food, The staff was helpful. I would stay here again it has a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

many small food outlets that are localy run close by

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Marathon
Business
Brooksville, FL, USA
Mar 22, 2012

Lodging without any frills

It was an old hotel, but clean. No frills...place to sleep. Surrounding area was peaceful and a nice park next door for walking. No beach area and the pool area was isolated and no amenities. Good breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Ken's Pancake house had good food and lots of variety. Great breakfast 24 hrs a day.

Was this review helpful to you?
Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
johnnyredline
Business
Portland, OR, USA
Mar 1, 2012

big fish in a small pond

It was expensive, really expensive, i expected more, it was supposed to be my treat to myself but it was anything but. The room was furnished similarly to any number of atlantic city motels i've been to, the bed cover was fraying, the bar closes at 9, breakfast is limited, buffet only. no airport shuttle. internet was pay except wifi in lobby. i stayed at a 25$ hostel after, and got free wifi, airport and local drop offs and a bottle of wine..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

champagne pools, go there

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top