$156 Avg/night
Rate and special offer based on Check-in: Mar 28, 2015 Check-out: Mar 29, 2015

Castle Hilo Hawaiian Hotel

3 stars
View map of 71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720

Hotel Overview

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
213 out of 213
Amenities:
3.1
Cleanliness:
3.7
Hotel staff:
4
Comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
Cozmic
Iowa, USA
Oct 31, 2011

Great place

This hotel has the greatest view! We had an absolutely fantastic time! The staff was very helpful and the restaurant and lounge are great. The balcony room overlooking coconut island was spectacular, and the island and Leilukiloni Japanese park are right next door within short walking distance. The bay is right next to the hotel with many kinds of brightly colored fish, puffer fish, and sea turtles to watch. This is a great place to relax on the balcony and watch the comings and goings in the bay. The rooms are very clean and the staff is great. Can't wait to go again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Ken's house of pancakes is a few blocks away, and has the best french fries I have ever had in my life :)

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Marathon
Business
Brooksville, FL, USA
Mar 22, 2012

Lodging without any frills

It was an old hotel, but clean. No frills...place to sleep. Surrounding area was peaceful and a nice park next door for walking. No beach area and the pool area was isolated and no amenities. Good breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Ken's Pancake house had good food and lots of variety. Great breakfast 24 hrs a day.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
johnnyredline
Business
Portland, OR, USA
Mar 1, 2012

big fish in a small pond

It was expensive, really expensive, i expected more, it was supposed to be my treat to myself but it was anything but. The room was furnished similarly to any number of atlantic city motels i've been to, the bed cover was fraying, the bar closes at 9, breakfast is limited, buffet only. no airport shuttle. internet was pay except wifi in lobby. i stayed at a 25$ hostel after, and got free wifi, airport and local drop offs and a bottle of wine..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

champagne pools, go there

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
MisterE
Business
San Jose, California
Feb 27, 2012

Hilo Hawaiian Hotel

PROS: The view from the restaurant is amazing, and the food was reasonably-priced. The view of coconut island is mostly blocked by the fronting palm trees, so if you want a view of the entire bay then get a room as high as you can. The room had an old but quiet AC, but by the 2nd night discovered that AC is not necessary as the room temperature was very comfortable overnight. The room is spacious. The elevators are fast, and choose the underground parking so you don't have to walk in the rain. Adjacent to Liliuokalani Park, but eaily accesible to anywhere you might want to go to in Hilo and beyond. The golf course is right across the street. CONS: No wireless internet access provided by the hotel, but wired access is provided in the rooms...unknown if it is free or not. Computers in the lobby (4) are not free. Can hear toilets flushing in the morning, so not completely sound-proof, though the outside noise is blocked-out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The continental all-you-can-eat breakfast buffet was a hit for $5.99. You have two buffet choices at breakfast...choose the continental and stuff yourself on fruit, cereal, toast, croissants, etc.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Del1166
Business
Redding, CA, USA
Feb 21, 2012

Good Times

Had a good experience at the hotel. Thought the food and bar prices were a little high but the accommodations were nice and for the area of Hilo I thought that it was a nice spot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Good places within a few miles to eat.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
ydave
Business
Jacksonville, FL
Feb 9, 2012

Decent hotel for the money

It is a decent hotel if all you intend to do is sleep in the room. For the most part the rooms are clean and spacious. However, the decor is old and outdated.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Avoid eating at the hotel restaurants. Go to Ken's House of Pancakes for breakfast and to Hilo Bay Cafe for dinner. Both are just a short drive away from the hotel. Great food and it will save you some money compared to eating at the hotel.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
diski
Business
great falls,mt
Feb 9, 2012

castle-hilo

hotel shows age. Musty smell, but overall clean.Was OK for the price because it was half price on line booking. Not much to choice from in Hilo. Hotel does have a wonderful view of the bay, and the park like setting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Loved Hilo
Business
Gastonia, NC, USA
Jan 26, 2012

Very Nice Hilo Hotel

Our room had a wonderful Bay View, weather was great, slept with balcony doors open. Room & hotel was very clean, but spent so much time sight-seeing didn't spend much time at hotel. Breakfast was wonderful! Ordered omelettes every morning & ate on balcony overlooking Hilo Bay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
eugene 66
Business
montgomery, alabama
Dec 31, 2011

a good location for travelling on the Big Island

A modest, clean and quiet hotel. Free parking and wifi in the lobby. Hotel room was clean, but without fride or microvawe.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Satisfied occupant
Business
Singapore
Dec 17, 2011

Better than expected

Comfortable place to stay over 2 nights. Generally cleaned. Ample parking spaces. Near to Volcano National Park (about 45 min drive). Thumb up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
ERSA
Business
Princeton Nj
Dec 12, 2011

Rundown

Dissapointing .Outdated carpets bathrooms Strong cigarettte smell on a non smoking hallway Great location and views

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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