$155 Avg/night
Rate and special offer based on Check-in: Aug 7, 2015 Check-out: Aug 8, 2015

Castle Hilo Hawaiian Hotel

3 stars
View map of 71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720

Hotel Overview

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
193 out of 193
Amenities:
3.2
Cleanliness:
3.7
Hotel staff:
4
Comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

Sort by:
Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
Anonymous
Louisville, KY
Jul 23, 2011

Hilo Hawiian Hotel

This hotel met my expectations and had all emidies I wanted or needed even though I did not trie the pool. I was going out the days there on tours and other activites.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Plucky66
Business
South Carolina
Apr 8, 2012

Hilo Hawaii meeting the family

This was a nice hotel, conveinant to everything, staff was very nice,, Didnt like the fact wasnt wi fi had to pay xtra for internet service,, seem to be lacking in this area..other than that the overal stay was very nice, price was little extreme,, but was clean and comfy so really cant complain....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Kens Resturant, has good food, about anything you want on the menu

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Patlue
Business
Pasadena, CA, USA
Apr 2, 2012

Good spot

Location at the end of the hotels and next to the Liluokihana gardens-fabulous and wonderful to go for early morning walks. Hotel was fine-staff very responsive. Woman in charge of trips/activities was very helpful. Room was fine. The snorkel gear shop keeper was great-Renee.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Frommer's guide for restaurants. Ponds was the last restaurant we went to -food great and good prices. Cafe Pesto.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Marathon
Business
Brooksville, FL, USA
Mar 22, 2012

Lodging without any frills

It was an old hotel, but clean. No frills...place to sleep. Surrounding area was peaceful and a nice park next door for walking. No beach area and the pool area was isolated and no amenities. Good breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Ken's Pancake house had good food and lots of variety. Great breakfast 24 hrs a day.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
MisterE
Business
San Jose, California
Feb 27, 2012

Hilo Hawaiian Hotel

PROS: The view from the restaurant is amazing, and the food was reasonably-priced. The view of coconut island is mostly blocked by the fronting palm trees, so if you want a view of the entire bay then get a room as high as you can. The room had an old but quiet AC, but by the 2nd night discovered that AC is not necessary as the room temperature was very comfortable overnight. The room is spacious. The elevators are fast, and choose the underground parking so you don't have to walk in the rain. Adjacent to Liliuokalani Park, but eaily accesible to anywhere you might want to go to in Hilo and beyond. The golf course is right across the street. CONS: No wireless internet access provided by the hotel, but wired access is provided in the rooms...unknown if it is free or not. Computers in the lobby (4) are not free. Can hear toilets flushing in the morning, so not completely sound-proof, though the outside noise is blocked-out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The continental all-you-can-eat breakfast buffet was a hit for $5.99. You have two buffet choices at breakfast...choose the continental and stuff yourself on fruit, cereal, toast, croissants, etc.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
ydave
Business
Jacksonville, FL
Feb 9, 2012

Decent hotel for the money

It is a decent hotel if all you intend to do is sleep in the room. For the most part the rooms are clean and spacious. However, the decor is old and outdated.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Avoid eating at the hotel restaurants. Go to Ken's House of Pancakes for breakfast and to Hilo Bay Cafe for dinner. Both are just a short drive away from the hotel. Great food and it will save you some money compared to eating at the hotel.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
diski
Business
great falls,mt
Feb 9, 2012

castle-hilo

hotel shows age. Musty smell, but overall clean.Was OK for the price because it was half price on line booking. Not much to choice from in Hilo. Hotel does have a wonderful view of the bay, and the park like setting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Loved Hilo
Business
Gastonia, NC, USA
Jan 26, 2012

Very Nice Hilo Hotel

Our room had a wonderful Bay View, weather was great, slept with balcony doors open. Room & hotel was very clean, but spent so much time sight-seeing didn't spend much time at hotel. Breakfast was wonderful! Ordered omelettes every morning & ate on balcony overlooking Hilo Bay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
eugene 66
Business
montgomery, alabama
Dec 31, 2011

a good location for travelling on the Big Island

A modest, clean and quiet hotel. Free parking and wifi in the lobby. Hotel room was clean, but without fride or microvawe.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
ERSA
Business
Princeton Nj
Dec 12, 2011

Rundown

Dissapointing .Outdated carpets bathrooms Strong cigarettte smell on a non smoking hallway Great location and views

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Jrodcst2cst
Business
Phoenix, AZ, USA
Dec 1, 2011

Perfect area to stay in

The hotel itself was average. The big seller here is the location! Minutes away from the airport and shops in Hilo, away from the tourist trap in kona and it just felt like a real taste of Hawaii. Gas prices were cheaper ( believe me-it adds up after awhile!) close to the waterfalls and volcanoes, and a beautiful 2-3 hours away from the kona coast. A perfect place to scout the entire island from!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Always fill up in Hilo! Gas prices were on average 25-30 cents cheaper than in the other parts of the island! Unless you have a Costco membership, you won't find anyplace for less. A full tank will take you around the whole island. (I rented a jeep wrangler)

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