$158 Avg/night
Rate and special offer based on Check-in: Aug 17, 2014 Check-out: Aug 20, 2014

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
351 reviews
Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff.... See full review

  • JALNP
  • Nov 23, 2013
Great stay!

We couldn't ask for better. The location is perfect. The rooms are dated but very clean and... See full review

  • B. Timothy
  • May 16, 2013
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

Hotel Map

19.7277 -155.0663
Area served
Hilo, Hawaii
Nearby airports
Hilo Airport (ITO) 2 miles/Kona Airport (KOA) 130 miles
Area description
Located on Hilo Bay in quaint Hilo town.

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Reviewer score 3.5 out of 5
Reviewer score 3.1 out of 5

Castle Hilo Hawaiian Hotel Rooms

Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.
Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (351)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
351 out of 351
Amenities:
3.1
Room cleanliness:
3.7
Hotel staff:
4
Room comfort:
3.6
Location:
4.3
Value:
3.6

83% would recommend to a friend.

Sort by:
Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
diski
great falls,mt
Feb 9, 2012

castle-hilo

hotel shows age. Musty smell, but overall clean.Was OK for the price because it was half price on line booking. Not much to choice from in Hilo. Hotel does have a wonderful view of the bay, and the park like setting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Loved Hilo
Gastonia, NC, USA
Jan 26, 2012

Very Nice Hilo Hotel

Our room had a wonderful Bay View, weather was great, slept with balcony doors open. Room & hotel was very clean, but spent so much time sight-seeing didn't spend much time at hotel. Breakfast was wonderful! Ordered omelettes every morning & ate on balcony overlooking Hilo Bay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
eugene 66
montgomery, alabama
Dec 31, 2011

a good location for travelling on the Big Island

A modest, clean and quiet hotel. Free parking and wifi in the lobby. Hotel room was clean, but without fride or microvawe.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Satisfied occupant
Singapore
Dec 17, 2011

Better than expected

Comfortable place to stay over 2 nights. Generally cleaned. Ample parking spaces. Near to Volcano National Park (about 45 min drive). Thumb up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
ERSA
Princeton Nj
Dec 12, 2011

Rundown

Dissapointing .Outdated carpets bathrooms Strong cigarettte smell on a non smoking hallway Great location and views

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
ruby2diamond
Business
Honolulu, HI, USA
Dec 8, 2011

Hilo Gem

We were amazed at the sizing of the room and its location on the property, ocean-view and windows for ventilation. The property is centrally located in order to appreciate all of the great offerings of Hilo town.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Poke Bowl from Suisan Retail is a "Can't Miss"!

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Jrodcst2cst
Phoenix, AZ, USA
Dec 1, 2011

Perfect area to stay in

The hotel itself was average. The big seller here is the location! Minutes away from the airport and shops in Hilo, away from the tourist trap in kona and it just felt like a real taste of Hawaii. Gas prices were cheaper ( believe me-it adds up after awhile!) close to the waterfalls and volcanoes, and a beautiful 2-3 hours away from the kona coast. A perfect place to scout the entire island from!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Money-saving tip: Not Applicable

Always fill up in Hilo! Gas prices were on average 25-30 cents cheaper than in the other parts of the island! Unless you have a Costco membership, you won't find anyplace for less. A full tank will take you around the whole island. (I rented a jeep wrangler)

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
fkearney8
Seattle, WA
Nov 30, 2011

Almost great

I'd say this place could be excellent with a few minor tweaks. - No room service. For a place of this class and price I'd expect there to be room service. They have a restaurant and lounge, but no room service. - Cleaning schedule: our room was never serviced during a 3 night stay. The 1st morning, I don't know why they didn't service the room. We weren't there for a long time but when we came back - no service. I didn't mind too much. But then the 2nd morning, they left a note saying we had the "do not disturb" sign up when they came to service the room. I guess that's fine, but I would have liked it if they tried again later. Not getting the room serviced at all takes my review down a notch. However, my general feeling was that the place was well-run and they took care of their guests. I believe the room-servicing was more of an accident than normal operating procedure. The staff was very friendly. The location is very nice, and their breakfast buffet is pricey (like everything else in Hawaii) but a good value (relative to other Hawaii values, anyway). If you don't care about room service, I'd definitely recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Hit the Hilo Farmer's Market nearby to get some lunches or snacks.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
riki651
Honolulu, HI, USA
Nov 28, 2011

see the family

The hotel lanai had grass growing. if not grass something green growing in the lanai. the ac is really small. there's dust on the lamp. the TV was nice. the bed sheets had stain already there. it was like they didn't wash it enough. other than that the dinner was nice because it was a buffet. the parking was free which was really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Nightlife tip: Short walk from hotel

Only night life there is in the hotels. otherwise good luck looking for a bar. safer at the hotel next to yours or at the same hotel if any.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
docgofflorida
Business
gainesville, fl
Nov 26, 2011

bill

good but need better directions to location and happy hour specials

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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