$140 Avg/night
Rate and special offer based on Check-in: Jan 29, 2015 Check-out: Jan 30, 2015

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
211 reviews
Great Grandmas visits

very good location and view, buffet a little pricey but it was very filling. See full review

  • Mcmonsta
  • Jan 24, 2015
Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the... See full review

  • mruts
  • Oct 13, 2014
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

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Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.
Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (211)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
211 out of 211
Amenities:
3.1
Cleanliness:
3.7
Hotel staff:
4
Comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
MisterE
Business
San Jose, California
Feb 27, 2012

Hilo Hawaiian Hotel

PROS: The view from the restaurant is amazing, and the food was reasonably-priced. The view of coconut island is mostly blocked by the fronting palm trees, so if you want a view of the entire bay then get a room as high as you can. The room had an old but quiet AC, but by the 2nd night discovered that AC is not necessary as the room temperature was very comfortable overnight. The room is spacious. The elevators are fast, and choose the underground parking so you don't have to walk in the rain. Adjacent to Liliuokalani Park, but eaily accesible to anywhere you might want to go to in Hilo and beyond. The golf course is right across the street. CONS: No wireless internet access provided by the hotel, but wired access is provided in the rooms...unknown if it is free or not. Computers in the lobby (4) are not free. Can hear toilets flushing in the morning, so not completely sound-proof, though the outside noise is blocked-out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The continental all-you-can-eat breakfast buffet was a hit for $5.99. You have two buffet choices at breakfast...choose the continental and stuff yourself on fruit, cereal, toast, croissants, etc.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Del1166
Business
Redding, CA, USA
Feb 21, 2012

Good Times

Had a good experience at the hotel. Thought the food and bar prices were a little high but the accommodations were nice and for the area of Hilo I thought that it was a nice spot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Good places within a few miles to eat.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
ydave
Business
Jacksonville, FL
Feb 9, 2012

Decent hotel for the money

It is a decent hotel if all you intend to do is sleep in the room. For the most part the rooms are clean and spacious. However, the decor is old and outdated.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Avoid eating at the hotel restaurants. Go to Ken's House of Pancakes for breakfast and to Hilo Bay Cafe for dinner. Both are just a short drive away from the hotel. Great food and it will save you some money compared to eating at the hotel.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
diski
Business
great falls,mt
Feb 9, 2012

castle-hilo

hotel shows age. Musty smell, but overall clean.Was OK for the price because it was half price on line booking. Not much to choice from in Hilo. Hotel does have a wonderful view of the bay, and the park like setting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Loved Hilo
Business
Gastonia, NC, USA
Jan 26, 2012

Very Nice Hilo Hotel

Our room had a wonderful Bay View, weather was great, slept with balcony doors open. Room & hotel was very clean, but spent so much time sight-seeing didn't spend much time at hotel. Breakfast was wonderful! Ordered omelettes every morning & ate on balcony overlooking Hilo Bay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
eugene 66
Business
montgomery, alabama
Dec 31, 2011

a good location for travelling on the Big Island

A modest, clean and quiet hotel. Free parking and wifi in the lobby. Hotel room was clean, but without fride or microvawe.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Satisfied occupant
Business
Singapore
Dec 17, 2011

Better than expected

Comfortable place to stay over 2 nights. Generally cleaned. Ample parking spaces. Near to Volcano National Park (about 45 min drive). Thumb up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
ERSA
Business
Princeton Nj
Dec 12, 2011

Rundown

Dissapointing .Outdated carpets bathrooms Strong cigarettte smell on a non smoking hallway Great location and views

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
ruby2diamond
Business
Honolulu, HI, USA
Dec 8, 2011

Hilo Gem

We were amazed at the sizing of the room and its location on the property, ocean-view and windows for ventilation. The property is centrally located in order to appreciate all of the great offerings of Hilo town.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Poke Bowl from Suisan Retail is a "Can't Miss"!

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Jrodcst2cst
Business
Phoenix, AZ, USA
Dec 1, 2011

Perfect area to stay in

The hotel itself was average. The big seller here is the location! Minutes away from the airport and shops in Hilo, away from the tourist trap in kona and it just felt like a real taste of Hawaii. Gas prices were cheaper ( believe me-it adds up after awhile!) close to the waterfalls and volcanoes, and a beautiful 2-3 hours away from the kona coast. A perfect place to scout the entire island from!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Always fill up in Hilo! Gas prices were on average 25-30 cents cheaper than in the other parts of the island! Unless you have a Costco membership, you won't find anyplace for less. A full tank will take you around the whole island. (I rented a jeep wrangler)

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