$134 Avg/night
Rate and special offer based on Check-in: Dec 27, 2014 Check-out: Dec 28, 2014

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
209 reviews
Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the... See full review

  • mruts
  • Oct 13, 2014
Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff.... See full review

  • JALNP
  • Nov 23, 2013
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

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Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.
Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (209)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
209 out of 209
Amenities:
3.1
Room cleanliness:
3.7
Hotel staff:
4
Room comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Don M from Texas
Business
Dallas, TX
Jul 18, 2012

Hilo Hawaiian

A brief stay in Hilo took us to the Hilo Hawaiian. The building is obviously not new, and a bit shabby in places, but the atmosphere is very comfortable. We really enjoyed being on the bay with the island park and Japanese garden, the friendly staff, and the laid-back ambiance of Hilo. We also enjoyed the Hawaiian's excellent Friday night seafood buffet. If flash and cool factor are what matter most to you, look elsewhere. If you like a comfortable, homey feeling (as hotels go) at a reasonable price in a beautiful location, you might consider the Hilo Hawaiian.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The Friday night seafood buffet was really good.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

1
5.01.0
Alpha Dog California
Business
San Jose, CA
Jul 3, 2012

Wish there was a better hotel in Hilo...

Hotel selections in Hilo are slim, there seems to be a lack of national chains which is disappointing because chains have quality standards. We choose this hotel in attempt to get the best of what looked like a bad set of choices going in. I don't know if this was the case, but our experience was awful. The room was dingy and had a funky smell. The room has not been updated since the hotel was built, save for a new flat panel TV. There were a massive amount of "body fluid" stains on the mattress and sheets, we had to have housekeeping replace them. On top of that, the hotel charged extra for internet and didn't provide coffee for the coffee machine. Bottom line, wish we could have found a decent hotel in Hilo, but this wasn't it. The location was good but not much else. We felt "nickle and dimed" by a horrendously dirty hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Mr Turtles
Business
Vancouver Washington
May 16, 2012

First timers

The Castle Hilo Hotel was very nice and easy to get to. It sits right next to a great park and over looks Coconut Island park. The room was just as I ordered. The Hotel was clean and Restuarant and bar had good food, The staff was helpful. I would stay here again it has a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

many small food outlets that are localy run close by

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
dyhard
Business
San Diego, CA, USA
Apr 23, 2012

Family get away

Hope front desk has better restaurants information.... Went to Seaside by recommend - it was terrible...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Plucky66
Business
South Carolina
Apr 8, 2012

Hilo Hawaii meeting the family

This was a nice hotel, conveinant to everything, staff was very nice,, Didnt like the fact wasnt wi fi had to pay xtra for internet service,, seem to be lacking in this area..other than that the overal stay was very nice, price was little extreme,, but was clean and comfy so really cant complain....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Kens Resturant, has good food, about anything you want on the menu

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Patlue
Business
Pasadena, CA, USA
Apr 2, 2012

Good spot

Location at the end of the hotels and next to the Liluokihana gardens-fabulous and wonderful to go for early morning walks. Hotel was fine-staff very responsive. Woman in charge of trips/activities was very helpful. Room was fine. The snorkel gear shop keeper was great-Renee.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Frommer's guide for restaurants. Ponds was the last restaurant we went to -food great and good prices. Cafe Pesto.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Marathon
Business
Brooksville, FL, USA
Mar 22, 2012

Lodging without any frills

It was an old hotel, but clean. No frills...place to sleep. Surrounding area was peaceful and a nice park next door for walking. No beach area and the pool area was isolated and no amenities. Good breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Ken's Pancake house had good food and lots of variety. Great breakfast 24 hrs a day.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
johnnyredline
Business
Portland, OR, USA
Mar 1, 2012

big fish in a small pond

It was expensive, really expensive, i expected more, it was supposed to be my treat to myself but it was anything but. The room was furnished similarly to any number of atlantic city motels i've been to, the bed cover was fraying, the bar closes at 9, breakfast is limited, buffet only. no airport shuttle. internet was pay except wifi in lobby. i stayed at a 25$ hostel after, and got free wifi, airport and local drop offs and a bottle of wine..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

champagne pools, go there

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
MisterE
Business
San Jose, California
Feb 27, 2012

Hilo Hawaiian Hotel

PROS: The view from the restaurant is amazing, and the food was reasonably-priced. The view of coconut island is mostly blocked by the fronting palm trees, so if you want a view of the entire bay then get a room as high as you can. The room had an old but quiet AC, but by the 2nd night discovered that AC is not necessary as the room temperature was very comfortable overnight. The room is spacious. The elevators are fast, and choose the underground parking so you don't have to walk in the rain. Adjacent to Liliuokalani Park, but eaily accesible to anywhere you might want to go to in Hilo and beyond. The golf course is right across the street. CONS: No wireless internet access provided by the hotel, but wired access is provided in the rooms...unknown if it is free or not. Computers in the lobby (4) are not free. Can hear toilets flushing in the morning, so not completely sound-proof, though the outside noise is blocked-out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The continental all-you-can-eat breakfast buffet was a hit for $5.99. You have two buffet choices at breakfast...choose the continental and stuff yourself on fruit, cereal, toast, croissants, etc.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Del1166
Business
Redding, CA, USA
Feb 21, 2012

Good Times

Had a good experience at the hotel. Thought the food and bar prices were a little high but the accommodations were nice and for the area of Hilo I thought that it was a nice spot.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Good places within a few miles to eat.

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