$156 Avg/night
Rate and special offer based on Check-in: Mar 17, 2015 Check-out: Mar 18, 2015

Castle Hilo Hawaiian Hotel

3 stars
View map of 71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720

Hotel Overview

Reviewer score
3.4
out of 5
213 reviews
Great hotel

Hotel staff was super friendly and the room was clean, beautiful view and close to the Hilo cruise... See full review

  • Kimberly K.
  • Mar 2, 2015
Beautiful location, right on the water.

Had a room on the 8th floor. Beautiful view of the bay. Room was clean and comfortable. Have stayed... See full review

  • mruts
  • Mar 2, 2015
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

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Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.
Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (213)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
213 out of 213
Amenities:
3.1
Cleanliness:
3.7
Hotel staff:
4
Comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
B. Timothy
Business
Benson, MN
May 16, 2013

Great stay!

We couldn't ask for better. The location is perfect. The rooms are dated but very clean and comfortable. You use them to home out of not live in. Good water pressure in the shower. Good AC. Awesome presentation when you enter the lobby. Great staff and terrific housekeeping. We loved our balcony facing the ocean andCoconut Island. Would stay there every time but would eat elsewhere. Dining area has it all but the food is not the greatest. However, there are plenty of eating places nearby as the hotel has the ideal location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
No more war
Business
Seattle, WA
Apr 21, 2013

Adequate. Possible nice view

Hotel appointments and fixtures are a bit dated but adequately maintained. Water view is quite nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Tehani
Business
Hawaii
Apr 17, 2013

one night stay

The hotel was fairly nice. Everything worked out good for us. We only stayed overnight. We went there to visit our nephew that was there at a youth program. I would stay at this hotel again. We had the buffet there it was good but a bit pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Merry Lyn
Business
Thornton, Colorado
Mar 13, 2013

Much more than we expected!

Well kept hotel with extremely helpful staff. Nice view from room, enjoyed the balcony a lot. Restaurant and Lounge were popular with hotel visitors as well and the local residents. Really liked that we could walk to so many places too. We will definitely be staying at Hilo Hawaiian on our next visit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Old Town Hilo is a great place to visit. Lots of interesting shops to visit.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Manta Bday girl
Business
Tarzana, ca
Feb 4, 2013

Good hotel for Hilo

A great room except for: 1. noisy Banyan Trees birds 2. no king beds available @ check in 3. I do not recommend their breakfast buffet (bad service, & not the yummiest food, except for the delicious guava juice)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
gmsobuz
Business
San Diego
Jan 22, 2013

Paradise

Calm, beautiful, and ralaxing are the words describe this place. If I go to Hilo again, I will definitely staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Beautiful Coconut Island

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Lebaka
Business
Chicago
Jan 21, 2013

Nice location

Ocean view room was ok. Hotel is outdated. Complimentary stuff is not of quality.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Fish Lover
Business
SF CA
Jan 17, 2013

Nice Staff, not such a nice room

Nice staff and very friendly. The room was sub par at best. A/C did not function properly, smelled very musty, no iron or board, no blow dryer, (they will send to your room if you call) carpet was dirty, chairs at table were dirty and stained, bathroom was in need of new linoleum, overall, not a place I would choose 1st to stay at next time.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
Jaws77
Business
Alabama
Jan 14, 2013

Perfect in Hilo

This hotel is the perfect place to stay if you are in Hilo. The staff bend over backward to make your stay perfect. The only negative I have is that the Saturday night buff. is really expensive, extremely good food, but pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Most hotels in Hilo are not open until after 4:00 p.m., so check and call before you go.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Tunester
Business
Trail, BC
Dec 2, 2012

Good value in Hilo

We only stayed one night, but really enjoyed the location, the staff and the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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