$149 Avg/night
Rate and special offer based on Check-in: Oct 31, 2014 Check-out: Nov 1, 2014

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
209 reviews
Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the... See full review

  • mruts
  • Oct 13, 2014
Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff.... See full review

  • JALNP
  • Nov 23, 2013
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

Hotel Map

19.7277 -155.0663
Area served
Hilo, Hawaii
Nearby airports
Hilo Airport (ITO) 2 miles/Kona Airport (KOA) 130 miles
Area description
Located on Hilo Bay in quaint Hilo town.

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Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.
Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (209)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
209 out of 209
Amenities:
3.1
Room cleanliness:
3.7
Hotel staff:
4
Room comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Manta Bday girl
Business
Tarzana, ca
Feb 4, 2013

Good hotel for Hilo

A great room except for: 1. noisy Banyan Trees birds 2. no king beds available @ check in 3. I do not recommend their breakfast buffet (bad service, & not the yummiest food, except for the delicious guava juice)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
gmsobuz
Business
San Diego
Jan 22, 2013

Paradise

Calm, beautiful, and ralaxing are the words describe this place. If I go to Hilo again, I will definitely staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Beautiful Coconut Island

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Lebaka
Business
Chicago
Jan 21, 2013

Nice location

Ocean view room was ok. Hotel is outdated. Complimentary stuff is not of quality.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
Fish Lover
Business
SF CA
Jan 17, 2013

Nice Staff, not such a nice room

Nice staff and very friendly. The room was sub par at best. A/C did not function properly, smelled very musty, no iron or board, no blow dryer, (they will send to your room if you call) carpet was dirty, chairs at table were dirty and stained, bathroom was in need of new linoleum, overall, not a place I would choose 1st to stay at next time.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
Jaws77
Business
Alabama
Jan 14, 2013

Perfect in Hilo

This hotel is the perfect place to stay if you are in Hilo. The staff bend over backward to make your stay perfect. The only negative I have is that the Saturday night buff. is really expensive, extremely good food, but pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Most hotels in Hilo are not open until after 4:00 p.m., so check and call before you go.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Tunester
Business
Trail, BC
Dec 2, 2012

Good value in Hilo

We only stayed one night, but really enjoyed the location, the staff and the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

1
5.01.0
KtBL
Business
Denver, CO
Oct 30, 2012

out of date, good location

This hotel is woefully out of date and is not a pleasant stay. Beds are uncomfortable, and room was not very clean. good location in Hilo though. No WiFi in the rooms either, which is a pain. good for one night to crash, but nothing more....

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Eat at Lucy's Taqueria!

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Musashi
Business
Waikele, HI
Oct 15, 2012

Hilo Hawaiian

The staff makes this hotel. You can't expect the grandeur of the Kona side of the island hotels, but for Hilo and the location in town, it is always great to stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Cafe Pesto on the main drag in the S. Hata building...great food, sometimes slow service but still pretty good.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Home Seller
Business
Honolulu, Hawaii
Sep 14, 2012

Temporary Stay

Overall, the stay at the hotel was OK. Its amenities are a lot better than the two hotels next to the Hilo Hawaiian Hotel. For some unknown reason, housekeeping missed cleaning the room for two consecutive days which we called the front desk and housekeeping was at the door within 20 minutes after the call.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

The hotel gives you a $5.00 per day ticket if you dine at their morning or evening buffet when you check in. If you miss a day, you can always turn in a unused ticket at the front desk and exchange it for the current day.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Don M from Texas
Business
Dallas, TX
Jul 18, 2012

Castle Hilo Hawaiian

A brief stay in Hilo took us to the Hilo Hawaiian. The building is obviously not new, and a bit shabby in places, but the atmosphere is very comfortable. We really enjoyed being on the bay with the island park and Japanese garden, the friendly staff, and the laid-back ambiance of Hilo. We also enjoyed the Hawaiian's excellent Friday night seafood buffet. If flash and cool factor are what matter most to you, look elsewhere. If you like a comfortable, homey feeling (as hotels go) at a reasonable price in a beautiful location, you might consider the Hilo Hawaiian.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

The Friday night seafood buffet was great.

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