$140 Avg/night
Rate and special offer based on Check-in: Jan 29, 2015 Check-out: Jan 30, 2015

Castle Hilo Hawaiian Hotel

3 stars
71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.4
out of 5
209 reviews
Great Grandmas visits

very good location and view, buffet a little pricey but it was very filling. See full review

  • Mcmonsta
  • Jan 24, 2015
Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the... See full review

  • mruts
  • Oct 13, 2014
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

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Reviewer score 3.6 out of 5
Reviewer score 3.0 out of 5

Castle Hilo Hawaiian Hotel Rooms

Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.
Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (209)

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
209 out of 209
Amenities:
3.1
Cleanliness:
3.7
Hotel staff:
4
Comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Secramento, CA
Oct 7, 2010

Not bad for location

Its probably best hotel in Hilo area. The price is not bad and actually the room was clean. Stayed only one night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Looks Local
Business
San Diego
Oct 6, 2010

Friendly Staff/Needs Updating

Great place to stay if you're going to the volcano or the Mauna Kea Observatory. They only have grab and go lunch with a very limited selection. You'll probably have to leave the hotel for lunch.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Not Applicable

Dining is limited in Hilo. For a 24 hour diner, go to Ken's House of Pancakes. For local fast food (loco moco, spam dishes), go to Cafe 100. Good Thai restaurant is Zombats.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Honolulu, Hi
Sep 26, 2010

Hilo Hawaiian review

Hotel was quiet, but noisy at night due to the frogs. Most hotels have a packet of coffee each day, but this hotel only gave one on arrival and had to buy additional packets for subsequent days. Rooms were clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
teine santa barbara
Business
santa barbara, ca
Sep 14, 2010

Simple, but does the job

Old building, but great friendly staff. The room has just the essentials -so don't expect anything fancy. Location was key! Food: just down the street from Ken's House of Pancakes --good eats! My only "EEEEEEK!" moment was when I climbed into bed a I heard a fluttering from on top of the covers ... a moth was just hanging out. He was the only one I found and I didn't worry about it the rest of the night, but for a good minute I was pretty freaked out. Over all ... Good stay for a decent price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Waipahu, HI
Sep 8, 2010

Great Hilo Trip

We returned to Hilo for a Family Reunion. The Hilo Hawaiian is the best hotel in Hilo for us. We could have used a refrigerator, but purchased one of those foam ice coolers which worked out well. We found the parking to be just great on this trip. Our sliding door lock was broken but maintenance was sent up right away to repair it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Blue Kalo cookie kiosk outside the hotel was great!

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Kenkruger68[@]
Business
Olathe , Kansas
Sep 5, 2010

Great location

Lots of parking, small stores outside front lobby with all your daily needs. Rooms are your typical beach local, some humidity issues. Large room and balcony over looking coconut island. Minutes from the airport and downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Ken's house of pancakes, 24hours, large menu, great staff. Dined in four times in five days.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Returning Local
Business
Lansing, Michigan
Aug 31, 2010

A comfortable stay

We travelled about the island quite often, so our stay in the hotel room was not extensive; however, it was very peaceful despite the kokee frogs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Hilo has a city market everyday in the downtown area. Wednesday and Saturday are the most active days with a number of vendors plying their wares. The City also has a number of Hawai'i-based waterfront stores with Hawai'i made products.

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Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Biggviloria
Business
Oahu, HI
Aug 29, 2010

Great location.

Restaurant and bar areas were nice. Staff very friendly and provided excellent service during meals.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Pahoa, Hawaii
Aug 23, 2010

A happy relaxing stay.

We were shown a wide variety of activities to choose from but decided that taking in the sights was what we really wanted to do and their help with that was invaluable. It seemed really quiet at the hotel and i think it contributed to a relaxing stay. And I think the lack of crowds was what was missing all the other trips we took. We had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Honolulu
Aug 14, 2010

Stay here!

Great place for business traveller. Good size room, free internet access, good restaurant on site. Close to town for business and easy access to Volcano National Park, golf and running paths.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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