Castle Hilo Hawaiian Hotel
http://www.orbitz.com/hotel/United_States--HI/Hilo_(Big_Island_of_Hawaii)/Castle_Hilo_Hawaiian_Hotel.h44737/
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Hotel Overview
Great place
This hotel has the greatest view! We had an absolutely fantastic time! The staff was very helpful...
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Cozmic
- Oct 31, 2011
Hilo Hawiian Hotel
This hotel met my expectations and had all emidies I wanted or needed even though I did not trie...
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Anonymous
- Jul 23, 2011
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.Castle Hilo Hawaiian Hotel Rooms
- Superior Hotel Room
- This guest room has one king, or two double beds. Some rooms also include a balcony.
- One Bedroom Banyan View Room
- This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
- Deluxe Ocean View
- This guest room has one king, two queen beds available. Room also includes a balcony.
- Standard Hotel Room
- This guest room has one king, or two double beds available. Some with a balcony.
Hotel Map
- Area served
- Hilo, Hawaii
- Nearby airports
- Hilo Airport (ITO) 2 miles/Kona Airport (KOA) 130 miles
- Area description
- Located on Hilo Bay in quaint Hilo town.
Amenities
- Concierge
- Conference facilities
- FREE parking
- Handicapped rooms/facilities
- Meeting/Banquet facilities
- Pool
- Restaurant
Dining
- Queen's Court Dining Room
- Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (204)
Ratings and reviews for Castle Hilo Hawaiian Hotel
- All travelers (204) 3.4 / 5
- Business (19) 3.7 / 5
- Couples (93) 3.1 / 5
- Families (58) 3.5 / 5
- Friends (15) 3.7 / 5
- Singles (11) 3.5 / 5
- Amenities:
- 3.1
- Room cleanliness:
- 3.7
- Hotel staff:
- 4
- Room comfort:
- 3.6
- Location:
- 4.3
- Value:
- 3.6
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Tunester
Good value in Hilo
We only stayed one night, but really enjoyed the location, the staff and the hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
KtBL
out of date, good location
This hotel is woefully out of date and is not a pleasant stay. Beds are uncomfortable, and room was not very clean. good location in Hilo though. No WiFi in the rooms either, which is a pain. good for one night to crash, but nothing more....
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 3
- Value:
- 2
Dining tip:
Short drive from hotel
Eat at Lucy's Taqueria!
Reviewer score
Would recommend
Musashi
Hilo Hawaiian
The staff makes this hotel. You can't expect the grandeur of the Kona side of the island hotels, but for Hilo and the location in town, it is always great to stay here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short drive from hotel
Cafe Pesto on the main drag in the S. Hata building...great food, sometimes slow service but still pretty good.
Reviewer score
Would recommend
Home Seller
Temporary Stay
Overall, the stay at the hotel was OK. Its amenities are a lot better than the two hotels next to the Hilo Hawaiian Hotel. For some unknown reason, housekeeping missed cleaning the room for two consecutive days which we called the front desk and housekeeping was at the door within 20 minutes after the call.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Dining tip:
In Hotel
The hotel gives you a $5.00 per day ticket if you dine at their morning or evening buffet when you check in. If you miss a day, you can always turn in a unused ticket at the front desk and exchange it for the current day.
Reviewer score
Would recommend
Don M from Texas
Castle Hilo Hawaiian
A brief stay in Hilo took us to the Hilo Hawaiian. The building is obviously not new, and a bit shabby in places, but the atmosphere is very comfortable. We really enjoyed being on the bay with the island park and Japanese garden, the friendly staff, and the laid-back ambiance of Hilo. We also enjoyed the Hawaiian's excellent Friday night seafood buffet. If flash and cool factor are what matter most to you, look elsewhere. If you like a comfortable, homey feeling (as hotels go) at a reasonable price in a beautiful location, you might consider the Hilo Hawaiian.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Dining tip:
In Hotel
The Friday night seafood buffet was great.
Reviewer score
Would recommend
Don M from Texas
Hilo Hawaiian
A brief stay in Hilo took us to the Hilo Hawaiian. The building is obviously not new, and a bit shabby in places, but the atmosphere is very comfortable. We really enjoyed being on the bay with the island park and Japanese garden, the friendly staff, and the laid-back ambiance of Hilo. We also enjoyed the Hawaiian's excellent Friday night seafood buffet. If flash and cool factor are what matter most to you, look elsewhere. If you like a comfortable, homey feeling (as hotels go) at a reasonable price in a beautiful location, you might consider the Hilo Hawaiian.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Dining tip:
In Hotel
The Friday night seafood buffet was really good.
Reviewer score
Would not recommend
Alpha Dog California
Wish there was a better hotel in Hilo...
Hotel selections in Hilo are slim, there seems to be a lack of national chains which is disappointing because chains have quality standards. We choose this hotel in attempt to get the best of what looked like a bad set of choices going in. I don't know if this was the case, but our experience was awful. The room was dingy and had a funky smell. The room has not been updated since the hotel was built, save for a new flat panel TV. There were a massive amount of "body fluid" stains on the mattress and sheets, we had to have housekeeping replace them. On top of that, the hotel charged extra for internet and didn't provide coffee for the coffee machine. Bottom line, wish we could have found a decent hotel in Hilo, but this wasn't it. The location was good but not much else. We felt "nickle and dimed" by a horrendously dirty hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
Mr Turtles
First timers
The Castle Hilo Hotel was very nice and easy to get to. It sits right next to a great park and over looks Coconut Island park. The room was just as I ordered. The Hotel was clean and Restuarant and bar had good food, The staff was helpful. I would stay here again it has a great location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Time-saving tip:
Short walk from hotel
many small food outlets that are localy run close by
Reviewer score
Would recommend
dyhard
Family get away
Hope front desk has better restaurants information.... Went to Seaside by recommend - it was terrible...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Plucky66
Hilo Hawaii meeting the family
This was a nice hotel, conveinant to everything, staff was very nice,, Didnt like the fact wasnt wi fi had to pay xtra for internet service,, seem to be lacking in this area..other than that the overal stay was very nice, price was little extreme,, but was clean and comfy so really cant complain....
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Kens Resturant, has good food, about anything you want on the menu
