Nightly rates from $99
Rate based on Check-in: Jun 1, 2012 Check-out: Jun 3, 2012

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Please type the date in the following format: M/d/yy . For example: May 30, 2012 would be entered as 5/30/12 .

Guests

Room 1
Ages of children at time of trip (for pricing, discounts)
Rates do not include taxes and fees, are based on 2 adults, and are subject to change based on length of stay and number of guests. Minimum night requirements may apply.
Hotel Overview
Reviewer score
3.1
out of 5
110 reviews
weekend in the big island

slightly worried while driving towards the Naniloa Volcanoes Resort! a lot of construction going... See full review

  • oahu travelers
  • Mar 21, 2012
Spent 3 days here

Arrived late at night and was checked in quickly. Can tell they have been working on the place but... See full review

  • playwolf
  • Feb 8, 2012
Island-style hotel on Hilo waterfront offers location, value and views
Naniloa Volcanoes Resort in Hilo rests right on the edge of Hilo Bay, with views onto the town and volcano Mauna Kea. The property opens onto lush gardens, an oceanfront swimming pool and a waterfront wedding gazebo. Renovated rooms are lovely, with locally created artwork and new furnishings. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is on the same road that leads to Hawaii Volcanoes National Park.
Highlights
  • Upgraded and older-model rooms available, all spacious and view-friendly
  • Start each day with traditional breakfast buffet service
  • Oceanfront swimming pool, sundeck
  • Wedding gazebo
  • Free parking
Location
Fronting tranquil Hilo Bay along Hilo's historic Banyan Drive, Naniloa Volcanoes Resort offers views of the bay, Coconut Island and the volcano Mauna Kea. Liliuokalani Park and Gardens is a short walk, and a golf course is across the street.
Rooms
Naniloa Volcanoes Resort features two towers and 383 rooms, many with grand views of Mauna Kea, Hilo town and the bay. Mauna Kea Tower rooms have been renovated to include a marble bathroom, updated furnishings, locally made artwork, a 32-inch flat-screen TV and free high-speed Internet access. Mauna Loa Tower rooms are more budget-priced, and include ocean views, a 32-inch LCD TV and mini-refrigerator. 
Features
Naniloa Volcanoes Resort features the breakfast-only café Sunrise Lanai, serving a traditional full buffet. Hilo offers many additional restaurants and cafés, including the nearby Ken's House of Pancakes, a longtime local favorite.

Put on some sunscreen for a day of sunshine and relaxation at the Naniloa Volcanoes Resort swimming pool and sundeck. Golfers can tee off at a 9-hole golf course across the street (fees apply).
Transportation
  • Hilo International Airport (3.4 mi/5.5 km)
Attractions
  • Pacific Tsunami Museum (1.9 mi/3 km)
  • Lyman Museum (2.1 mi/3.4 km)
  • Imiloa Astronomy Center of Hawaii (4.6 mi/7.4 km)
  • Panaewa Rainforest Zoo (5.9 mi/9.6 km)
  • Akaka Falls (16.4 mi/26.5 km)
  • Hawaii Volcanoes National Park (28.6 mi/46 km)

Naniloa Volcanoes Resort Rooms

Ocean Front
Newly renovated Ocean Front rooms of the Mauna Kea Tower offer spectacular sweeping views of Hilo Bay, beautiful Coconut Island, and the lush Hamakua Coast. Located on the edge of the ocean, the ocean front rooms are newly refurbished in a casually elegant tropical decor feauturing a balcony and original artwork by Kristie Fujiyama Kosmides, spacious marble tile bath, new furniture, refrigerator, TV, coffee maker, and hairdryer. Bed type available: King, Two Doubles, 1 King, and 1 Twin. Nonsmoking
Garden View
Garden view rooms come with one king bed or two double beds. Flat screen TV, free high speed internet access, clock radio, mini refrigerator, coffeemaker, and hairdryer. Nonsmoking.
Partial Harbor View
One King bed or two double beds. Partial views of Hilo Harbor and Banyan Drive. Casual, elegant tropical decor. Spacious marble tile bathroom. Free high speed internet access. Flat screen TV, mini refrigerator, coffeemaker,and hairdryer. Nonsmoking
Deluxe Ocean Front
One king bed. Views of Hilo Bay, Coconut Island and the Hamakua Coast. Rooms come with a balcony to enjoy the sweeping ocean vistas. Original artwork by local artist Krsitie Fujiyama Kosmides. Complimentary high speed internet access. Spacious marble tiled bathroom. Flat screen TV, clock radio, coffeemaker, mini refrigerator, microwave and hairdryer. Nonsmoking

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Reviewer score 3.5 out of 5

Hotel Map

Area served
Hilo Hawaii
Nearby airports
Hilo Airport ITO 3 miles Kona Airport-KOA 90 Miles
Area description
Hawaii Volcanoes National Park, Historic Hilo Town, Akaka Waterfalls, Waipio Valley, Nani Mau Gardens, Imiloa Astronomy Center

Amenities

  • Conference Facilities
  • Free parking
  • Handicapped Rooms/Facilities
  • High-speed Internet
  • Internet Access
  • Meeting/Banquet Facilities
  • Restaurant
  • Wireless Internet

Meeting facilities

Meeting Info
Meeting rooms available accommodating up to 1000 people.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (110)

Ratings and reviews for Naniloa Volcanoes Resort

Overall score

3.1 / 5
110 out of 110
Amenities:
2.7
Room cleanliness:
4.1
Hotel staff:
3.9
Room comfort:
3.8
Location:
4.4
Value:
3.5

75% would recommend to a friend.

Sort by:
Review this hotel
Review of Naniloa Volcanoes Resort

Reviewer score

3
healthdude
Business
Honolulu Hawaii
May 26, 2012

good for my business trip but needs work

Half of the hotel is being renovated. Slowly. There are no restaurants on site but they do offer a breakfast buffet that i didn't partake in. my room had been recently renovated and was very nice and pleasant with an asian feel. Bed was very comfy and stylish. Bathroom was nice and big and all new. Staff was very nice and courteous. View was nice too. overlooking Hilo bay. Hopefully in the future it will all be finished and upgraded and maybe have a nice bar/restaurant in it overlooking the bay.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to the Burger Joint and order their Wagyu beef burgers. Best hamburger I've ever had. Also Miyo's for great local casual japanese food. the broiled salmon was out of this world

Review of Naniloa Volcanoes Resort

Reviewer score

3
IamGino
Business
Bay Area
May 25, 2012

Work in progress

The are remodeling SLOWLY. Rooms are OK. Remodeled rooms are good but modern stark. Great location but could use more and faster remodel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Naniloa Volcanoes Resort

Reviewer score

2
Jwhite
Az
May 10, 2012

Okay, not fantastic

This hotel is indeed of much repair. The best things about this hotel is that it had a good bed. Elevators were slow, not many good restaurants in the area, we did not get the ocean view room thatbwenhad booked, but did not askmfrontmdesk to change us, because there was an argument between the employees. If you cand find a better hotel in the area do so.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of Naniloa Volcanoes Resort

Reviewer score

2
IamGino
Business
Bay Area
Apr 21, 2012

Could be good

Great location. May be better once they finish renovation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Naniloa Volcanoes Resort

Reviewer score

2
konak
Honolulu, HI, USA
Apr 4, 2012

Getaway

Reserved a room for 3. Room was set for 2 and could not get a hold of housekeeping. Stood in line at front desk for a while just to get more coffee packets. No pen or paper in the room? Thank goodness for phone book!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Review of Naniloa Volcanoes Resort

Reviewer score

4
oahu travelers
Honolulu, HI, USA
Mar 21, 2012

weekend in the big island

slightly worried while driving towards the Naniloa Volcanoes Resort! a lot of construction going on, the place seemed like a ghost town, and far from a "resort"!! however, our opinions changed as soon as we opened our rooms, they were outstanding. couldn't have asked for a nicer, cleaner place to stay, and the view was fantastic. the staff were unpleasant, and the exterior of the hotel needed a lot of work, but the location and the rooms made this a worthwhile experience on the big island!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
3
Review of Naniloa Volcanoes Resort

Reviewer score

2
Interisland Traveler
Honolulu, HI, USA
Feb 19, 2012

Definitely seen better days, but is on the up-and-up

The Naniloa felt a bit like a ghost town, despite having lots of young people there for a paddling race and soccer tournament when we were there. There isn't a working restaurant on-site, the formerly large tropical pool is a cesspool (with the current pool not much more than a cement hole...with slippery, algae-filled puddles on deck that my son slipped and fell in), and the walkway to the elevators is lined with empty rooms that must have at one point housed a lounge, gift shop, and restaurant. And one whole tower of the hotel is boarded up and looks to be abandoned. Having said all that, we paid a bit extra ($12/night) for an "ocean-view room" (which was actually a bay-view room) and updated amenities. The room was nice and clean, though the floor both in the room and hallway are all tile (no carpet means it has a somewhat loud and cold ambiance). The beds were comfy and the bathrooms spacious. The staff was very friendly and accommodating. On the day we checked out, a front-page story in the Hilo newspaper was touting the re-birth of the Naniloa. For its sake, I certainly hope it happens. It seems to be, given the refurbished "ocean-view rooms," but it's happening very slowly, and it still has a long way to go.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Sightseeing tip: Short walk from hotel

Take a walk and have a bite to eat at the Queen Liliuokalani gardens and/or Coconut Island just a short walk away. Very peaceful and lovely.

Review of Naniloa Volcanoes Resort

Reviewer score

3
playwolf
Omaha, NE, USA
Feb 8, 2012

Spent 3 days here

Arrived late at night and was checked in quickly. Can tell they have been working on the place but still needs a lot of work. Halls were very out dated the room was nice. We had a corner suite with floor to ceiling windows and great view. Overall it was good, but still needs some updating and a good cleaning outside. would stay here again if I had to.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of Naniloa Volcanoes Resort

Reviewer score

3
Alikia
Twin Cities, USA
Jan 19, 2012

Very good for a couple

The location is at the core of Hilo. Very nice views of the bay. Perfect for people who need the basics without flamboyant pretensions. Clean room; nice staff.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Dining tip: Short drive from hotel

Cafe Pesto

Review of Naniloa Volcanoes Resort

Reviewer score

3
JoMel
Missouri, USA
Jan 13, 2012

Worth it for the view

They are in the middle of remodeling this hotel. Our room was very clean, but looked unfinished. We got an oceanside room and the view was the best ever! Ocean and mountain right out your window. Staff was very helpful too. Must eat at Ken's Pancakes right around the corner.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: Not Applicable

Do not leave your car unlocked or any valuables in it! They will find a way in.

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