Naniloa Volcanoes Resort

Half of the hotel is being renovated. Slowly. There are no restaurants on site but they do offer a breakfast buffet that i didn't partake in. my room had been recently renovated and was very nice and pleasant with an asian feel. Bed was very comfy and stylish. Bathroom was nice and big and all new. Staff was very nice and courteous. View was nice too. overlooking Hilo bay. Hopefully in the future it will all be finished and upgraded and maybe have a nice bar/restaurant in it overlooking the bay.

The are remodeling SLOWLY. Rooms are OK. Remodeled rooms are good but modern stark. Great location but could use more and faster remodel.

This hotel is indeed of much repair. The best things about this hotel is that it had a good bed. Elevators were slow, not many good restaurants in the area, we did not get the ocean view room thatbwenhad booked, but did not askmfrontmdesk to change us, because there was an argument between the employees. If you cand find a better hotel in the area do so.

Great location. May be better once they finish renovation.

Reserved a room for 3. Room was set for 2 and could not get a hold of housekeeping. Stood in line at front desk for a while just to get more coffee packets. No pen or paper in the room? Thank goodness for phone book!

slightly worried while driving towards the Naniloa Volcanoes Resort! a lot of construction going on, the place seemed like a ghost town, and far from a "resort"!! however, our opinions changed as soon as we opened our rooms, they were outstanding. couldn't have asked for a nicer, cleaner place to stay, and the view was fantastic. the staff were unpleasant, and the exterior of the hotel needed a lot of work, but the location and the rooms made this a worthwhile experience on the big island!

The Naniloa felt a bit like a ghost town, despite having lots of young people there for a paddling race and soccer tournament when we were there. There isn't a working restaurant on-site, the formerly large tropical pool is a cesspool (with the current pool not much more than a cement hole...with slippery, algae-filled puddles on deck that my son slipped and fell in), and the walkway to the elevators is lined with empty rooms that must have at one point housed a lounge, gift shop, and restaurant. And one whole tower of the hotel is boarded up and looks to be abandoned. Having said all that, we paid a bit extra ($12/night) for an "ocean-view room" (which was actually a bay-view room) and updated amenities. The room was nice and clean, though the floor both in the room and hallway are all tile (no carpet means it has a somewhat loud and cold ambiance). The beds were comfy and the bathrooms spacious. The staff was very friendly and accommodating. On the day we checked out, a front-page story in the Hilo newspaper was touting the re-birth of the Naniloa. For its sake, I certainly hope it happens. It seems to be, given the refurbished "ocean-view rooms," but it's happening very slowly, and it still has a long way to go.

Arrived late at night and was checked in quickly. Can tell they have been working on the place but still needs a lot of work. Halls were very out dated the room was nice. We had a corner suite with floor to ceiling windows and great view. Overall it was good, but still needs some updating and a good cleaning outside. would stay here again if I had to.

The location is at the core of Hilo. Very nice views of the bay. Perfect for people who need the basics without flamboyant pretensions. Clean room; nice staff.

They are in the middle of remodeling this hotel. Our room was very clean, but looked unfinished. We got an oceanside room and the view was the best ever! Ocean and mountain right out your window. Staff was very helpful too. Must eat at Ken's Pancakes right around the corner.