Naniloa Volcanoes Resort

Arrived late at night and was checked in quickly. Can tell they have been working on the place but still needs a lot of work. Halls were very out dated the room was nice. We had a corner suite with floor to ceiling windows and great view. Overall it was good, but still needs some updating and a good cleaning outside. would stay here again if I had to.

The location is at the core of Hilo. Very nice views of the bay. Perfect for people who need the basics without flamboyant pretensions. Clean room; nice staff.

They are in the middle of remodeling this hotel. Our room was very clean, but looked unfinished. We got an oceanside room and the view was the best ever! Ocean and mountain right out your window. Staff was very helpful too. Must eat at Ken's Pancakes right around the corner.

I enjoyed staying in hotel - it was clean and staff was very helpful.

Minimual staff to start with. Rooms are sparse; no coffee pot, tile everywhere (floors and walls)... not a comfortable experience. Room felt cold, hard, and loud. Conversations actually echoed in the room. I have a TV in the backseat of my SUV that was larger than the one in the room. We felt we were staying at the 'Y'. Anyone over 55 is not going to be able to enter the shower/bathtub. The bottom of the tub is at the floor level... which is OK, but the tub wall is about 26 to 28" tall. I'm 55 years old, in very good health and shape (I bike and hike) and it was an effort to get in and out. The parking lot was dimly lit and had more holes than the Volcanos National Park! The hotels on both sides of this one were brightly lite, parking lots were full of vehicles, and alot of activity was occurring. The Naniloa Volcanoes Resort was a ghost town. In closing, calling this property a resort is a big stretch of the imagination. A budget motel on this property would fair better. You can pay the same price at another hotel/resort nearby for a way better experience. Stay away.....

We came down a hallway of solid echoing tile to our room with noisy college kids in about 4 rooms down the hall. One call to the desk and it got quiet but the managment took the next step and offered to move us down a floor to a wonderful room over the pool and practically over the bay. The room atmospheres are cold. Cold colors and tile everywhere. Harsh flourescent lighting with two normal lamps bed side. The beds were wonderful. While decor is extremely minimalistic its clean and smells good. Nice sized refrig.; tiny coffee pot; no microwave. We would stay again because of the quiet good nights sleep right off the lovely ocean.

We like this hotel very much.Have stayed here before and will come back here on our next visit.The place is clean, quiet, and located just right for our needs .

We looked at all the possibilities for staying in Hilo, for our visit to the Volcano Park. We chose this one over the others because it was recently renovated. The room is basic, and looks new. We did not need more than that, so it fit our requirements. Did not have the breakfast at the hotel - for the same money we got much better at Ken's down the road. If in the future our travels will bring us to Hilo, we will come back to this hotel.

Check-In was slow due to one staffer at the counter. No hotel restaurant. No carpets in room or hall. No exercise/spa facilities. $1 charge for local calls. Room was equipped with mini-refrigerator which was nice to have after farmers market visit. No parking charge for vehicles.

We had a good stay at Naniloa Volcanoes Resort in Hilo, the Big Island. The hotel was very close to the airport (1 mile) and close to the Volcanoes National part. No noise from the airport. Clean bathrooms, recently remodeled. Modern, minimalistic decor in the bedrooms. Feels slightly cold because of the wall color. Several dining spots around. Very helpfull staff. Elevators were old and kind of smelly but it looked like the hotel was going through renovation. very good value for money and close to attractions and downtown Hilo.