$79 Avg/night
Rate and special offer based on Check-in: Sep 12, 2015 Check-out: Sep 13, 2015

Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

2 stars
View map of 87 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720

Hotel Overview

Hilo-Bay-Hotel-(Uncle-Billy's--Hawaiian-Family-Resorts)-Guest-Room
Reviewer score
2.9
out of 5
88 reviews
Family vacation

Stayed two nights here. Room was clean, spacious. Hallway carpet could use some cleaning but... See full review

  • Jody K.
  • May 18, 2015
Family Trip

Good comfortable room, close in to most sites. Volcano National Park is only 30 miles away. See full review

  • Steven D.
  • Feb 21, 2015
Go "Island style" at Uncle Billy's Hilo Bay Hotel, a low-rise waterfront landmark along Hilo's historic Banyan Drive. The relaxed atmosphere extends to free parking, free daily "aloha" breakfast and free in-room high-speed/Wi-Fi Internet, adding extra savings to a value-priced stay. Guests enjoy the hotel's swimming pool, easy footbridge access to Coconut Island and short drive into downtown Hilo, plus lovely views of the bay and Mauna Kea.
Location
Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts) sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea. Liliuokalani Park and Gardens is within a few minute's walk, and a 9-hole golf course is just across the street. Hilo offers visitors easy access to Hawaii Volcanoes National Park.
Rooms
Hilo Bay Hotel harks back to easygoing Hawaii days with spacious, Island-style rooms. Room types range from standard garden view and standard partial ocean view units, to studio kitchenettes and deluxe oceanfront units. All include free high-speed Internet access, air conditioning, cable TV and private patio. Deluxe oceanfront units also include either a large picture window or patio. All room categories include free breakfast.
Property features
Guests of Hilo Bay Hotel enjoy an onsite swimming pool, and a free daily "aloha" breakfast service. Hilo has many restaurants and cafés to choose from, including the nearby Ken's House of Pancakes, a longtime local favorite.
Highlights
  • Free daily "aloha" breakfast, free parking and free high-speed/Wi-Fi Internet access
  • Nearby farmers market, convenient for in-room meals
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, or Mauna Kea views
  • 9-hole golf course across the street
Nearby attractions
  • Panaewa Rainforest Zoo (1.4 mi/2.3 km)
  • Pacific Tsunami Museum (1.5 mi/2.4 km)
  • Lyman Museum (1.8 mi/3 km)
  • Imiloa Astronomy Center of Hawaii (2.6 mi/4 km)
  • Akaka Falls (10.5 mi/16.9 km)
  • Hawaii Volcanoes National Park (28.9 mi/46.6 km)
Transportation
  • Hilo International Airport (1.8 mi/2.8 km)

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Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts) Rooms

Superior Room with Partial Ocean View
Our spacious Superior Rooms have partial ocean views of quiet Hilo Bay. Wake up to or relax at the day's end with views of the Hamakua coastline and majestic Mauna Kea. Rooms come well equipped with two full size beds, air conditioning, cable television, telephones, refrigerator, alarm clocks, hair dryer, coffee and coffee maker, and private lanais. Wake up each morning to watch a beautiful Hawaiian sunrise and come down for our complimentary continental Aloha Breakfast, served daily 6:30am - 8:30am.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Game room
Services
In-Room Safe
Conference facilities
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Meeting facilities

Meeting Info
Our Leilani Room can comfortably accommodate up to 30 people with room for tables and chairs for your conference needs. Catering options are also available please contact us at 1-800-367-5102 for reservation information.

Dining

Uncle Billy's General Store
Forgot your toothbrush at home Not a problem! Uncle Billy's General Store is fully stocked with any bath amenities that you may need. Have a late night craving? We've got you covered with a full assortment of snacks, sandwiches, drinks, coffee, ice cream, and local delicacies. And if you re looking for that perfect souvenir, our general store has a variety of post cards, T-shirts, clothing, and much more. Open Sun-Thur 7:30am to 9:30pm, Fri & Sat 7:30am to 10:00pm.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Overall score

2.9 / 5
5.01.0
88 out of 88
Amenities:
2.7
Cleanliness:
3.2
Hotel staff:
3.8
Comfort:
3
Location:
4.1
Value:
3.3

66% would recommend to a friend.

Sort by:
Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

4
5.01.0
Carisa H.
Family
N/A
Aug 24, 2015

Football trip

Front desk staff was very friendly and efficient. The hotel could use some updating though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
Ric
Family
Philadelphia
Jun 29, 2015

just ok

The room is not clean. Fan in bathroom is very noisy. Window doesn't close tightly but it isn't that hot anyway. The beach view is beautiful. Wifi in room never works.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

5
5.01.0
Jody K.
Couples
N/A
May 18, 2015

Family vacation

Stayed two nights here. Room was clean, spacious. Hallway carpet could use some cleaning but everything else was fantastic! The continental breakfast was excellent. We had a partial view of the bay and also the Koi pond/gardens. Pool was great to have as well. We had the pool all to ourselves...and a pair of ducks lol

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

5
5.01.0
Steven D.
Family
N/A
Feb 21, 2015

Family Trip

Good comfortable room, close in to most sites. Volcano National Park is only 30 miles away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
ChefMira
Couples
Everson, WA
Dec 5, 2014

awaiting air transport

Comfortable and nice location, a short distance to the airport. Waterfront and watched local fisherman dive for fish. Would have loved to join them! Although rocky, the water appeared clear, clean and full of life.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
4
Trip purpose:

Couples

Entertainment tip: Short walk from hotel

Bring your snorkel gear!

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

1
5.01.0
5789
Couples
British Columbia
Nov 26, 2014

Captain Obvious!

This hotel is run down to say the least. The room was dark, dingy and smelled. You know that commercial where the guy picks the bad hotel room and Captain Obvious comments? Well this was it. I did not remove my shoes at any point during our stay. We actually rented another hotel room in a different town for several days so as not to feel we were wasting our vacation. There we saw Uncle Billy's in Kona and it too was rundown but in a great location. (No, we didn't stay there). The staff were pleasant, but would not meet your gaze. They did give new towels daily and pathetically, that was luxurious by comparison. There was construction of a pond atrium area which was funny juxtaposed against the bucket in the lobby to catch the rain. The location was good. It was close to a Japanese garden and the ocean (no swimming beach). Hilo is rainy but has a more relaxed, community feel to it). My advice, this hotel may have been lovely once, but no money has gone into upkeep. Spend yours elsewhere!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Couples

Dining tip: Short drive from hotel

Conscious Culture Cafe in Hilo has excellent vegetarian, vegan meals. I would highly recommend this restaurant!

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

1
5.01.0
Proster
Family
Chicago, IL
Sep 18, 2014

You should STOP selling this hotel rooms

Hotel has very limited parking spaces, so they expect you to find street parking and park over night. Front desk clerks were not friendly. Rooms look like they have not been updated for ovr 50 years. Room did not smell fresh, ba bathroom , cheap soap and hand lotion. Beds were not comfortable. Don't be fooled by "so called" continental breakfast, it offered 1 choice of fruit (papaya), wheat & white bread breads cheap jelly and butter,1 choice of cheap juice, cheap coffee and only 1 choice of lipton black tea. I would not recommend this otel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
5.01.0
kmom6
Family
hilo,hawaii
Jul 7, 2014

great over night stay

Great over nighter with my family..will stay again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

4
5.01.0
Sea Lover Mom
Family
Guam
Jun 2, 2014

Reasonable Hotel

We, 3 persons, could enjoy staying this hotel with free breakfast and perfect location. However, the room smells little moldy, especially from bathroom.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Family

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
5.01.0
rpwII
Couples
Hilo , HI
Apr 13, 2014

Was OK

A Two hundred room hotel with 25 Car parking lot! You have to find a place on the street but read all the signs before parking or you will get a ticket or towed away. Inside run down but OK Needs a lot of updating to get a higher rating. The hotel next door looks about the same but has better parking. I did not see any other hotels in Hilo?

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Dining tip: Short drive from hotel

Several small places all over town that have good food .

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