$89 Avg/night
Rate based on Check-in: Jul 25, 2014 Check-out: Jul 27, 2014

Comfort Suites Warner Robins

2 stars
3101 Watson Blvd, Warner Robins, GA 31093
Hotel Overview
Reviewer score
2.4
out of 5
9 reviews
Great Hotel, Saved my trip

Checked into this hotel after a bad night at another hotel. Staff was helpfull and friendly. The... See full review

  • RandyB
  • Jul 15, 2012
NIce getaway

Our stay at the hotel was fine. The staff was friendly and courteous. The breakfast was excellent.... See full review

  • Longtime traveller
  • Jun 3, 2009
The Comfort Suites hotel in Warner Robins, Georgia is located in the Warner Robins business district, six miles from Robins Air Force Base and eight miles from the Museum of Aviation. Shopping and restaurants are nearby. Hotel amenities include free hot breakfast, free high-speed Internet access, an indoor pool, exercise room and business center. This is a smoke-free hotel.

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Exercise gym
Dining
Coffee maker in room
Services
Business center
Laundry service
Guest laundromat
Meeting/Banquet facilities
FAX
Internet
High-speed internet
Parking
Parking
Outdoor parking
Bus parking
Accessibility
Brailled elevators
Room
Television with cable
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Iron

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Hotel Map

32.6144 -83.7111
Nearby airports
Middle Georgia Regional Arpt, (MCN), 9.00, MI, E; Atlanta-Hartsfield Int'l Arp, (ATL), 95.00, MI, N;
Area description
City Center, I-75 Exit 146

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (9)

Ratings and reviews for Comfort Suites Warner Robins

Overall score

2.4 / 5
5.01.0
9 out of 9
Amenities:
2.8
Room cleanliness:
3.3
Hotel staff:
2.4
Room comfort:
3.6
Location:
3.6
Value:
2.7

56% would recommend to a friend.

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Review of Comfort Suites Warner Robins

Reviewer score

3
5.01.0
Boston OC
Boston ma
May 4, 2014

excellent location

Location was great. There are so many stores and restaurants. Customer Service was good. Although cleaners were seen every day, I noticed dust on corners especially in the bathroom.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Comfort Suites Warner Robins

Reviewer score

4
5.01.0
RandyB
Wisconsin
Jul 15, 2012

Great Hotel, Saved my trip

Checked into this hotel after a bad night at another hotel. Staff was helpfull and friendly. The room was clean and neat. Nice pool and spa. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Comfort Suites Warner Robins

Reviewer score

1
5.01.0
1974flicka
Louisville, KY
Jun 1, 2012

RUDE & OBNOXIOUS STAFF

We booked this room while on vacation and reserved the room for 1 nights stay. In retrospect I wish we had made other reservations as this was an absolute nightmare and has only got worse due to the total lack of concern and help from the Customer Service staff at Choice Hotels who refuse to assist since all of their hotels are Independently owned and operated and they have no control or ability to assist or to provide the ownership information of the hotel where the issue took place. Upon our arrival the front desk staff was inattentive and did not appear to want to help. There was a gentleman on a computer behind the desk who totally ignored us. Finally a lady asked what we needed and checked us in. She was not in the least bit friendly or helpful but at least we did manage to at least get checked in albeit rudely. The room was clean and comfortable and met our expectations. If we had been treated with some degree of hospitality this would have been a fantastic stay with the quality of the room. We were in a room on the second floor where a few rooms down there as a loud disturbance with yelling, cussing and screaming along with loud banging and items being thrown. I called the front desk and was told that I did not need to call and that the issue was being addressed and taken care of. Again, the desk clerk was extremely rude and not helpful at all. I was placed on hold when I first called and then the desk clerk asked "Can you hear the screaming on this end of the phone?" which I replied yes and she told me that if I could hear it over the phone then she could hear it too and I did not need to tell her about it. About an hour after our report a police officer arrived at the room and made contact with the guest causing the disturbance. He called for other officers and soon there were eight patrol cars from various agencies present. The most disturbing issue of this stay was that the hotel staff was rude, obnoxious and acted like our business was a bother to them. I understand that they had no control over the guest that was there but they could have responded in a very different manner. The General Manager of the hotel was not present and has refused to return my calls. I contacted the Choice Hotel customer service number and have been told that ALL Choice brand hotels are independently owned and that they cannot help me and I must contact the hotel directly. When I told the gentleman that I have been trying he asked what I did not understand about hotels being independently owned and needing to contact the hotel owner directly. I asked for the information to contact the owner and was told to contact the Warner Robbins. Georgia Chamber of Commerce. I asked to speak to a manger or supervisor in Customer Service and was told there was no need since they could not help me either. What began as a heads up call to the Choice Hotel Corporate office to report a bad stay has escalated into a situation where I will never stay at another Choice brand hotel and this was the last of my money I will ever spend with them. I paid $172.00 for this reservation and I guess they have enough business that they are not worried about repeat guests. For the quality of the room the price was fair and I had no issue with the cost of the stay. A simple apology for the horrible service would have sufficed but apparently Choice Brands hotels do not care about their customers and are powerless to effect a resolution or even remotely display any empathy. Do yourself a favor and stay away from this place. There are numerous other choices out there for hotel stays and most of those locations will go above and beyond to earn your business and work toward providing a great guest experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
1
Review of Comfort Suites Warner Robins

Reviewer score

1
5.01.0
Anonymous
Petersburg, IN
Jan 19, 2011

Lost faith in [...]and Comfort Suites

First off, i paid for a jacuzi suite hotel room, which i did not get. It was promised to me the following night, however the following night, the hotel wanted an additional $140 to move to the room i initially paid for for both nights. My family and myself were also looking forward to the hotels indoor pool due to it being winter and cold outside. the indoor pool water temperature was so cold that not one of us could stand being in it for longer than a few seconds. Additionally, we requested new sheets be put on our beds the following night because we were not moving to the room we were promised because there was an accident which involved a blood stain on the sheets. When we returned to the hotel we checked the sheets and the beds were simply made with the same blood stained sheet. I for one was extremely displeased with not only [...]charging me the price of a jacuzi sweet and delivering a standard room, but also extermely displeased with comfort suites.. If this particular situation is not made right in my eyes, i feel i will never recommend or personally use services from either [...]or comfort suites.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
1
Review of Comfort Suites Warner Robins

Reviewer score

1
5.01.0
Anonymous
Petersburg, IN
Jan 19, 2011

Lost faith in [...]and Comfort Suites

First off, i paid for a jacuzi suite hotel room, which i did not get. It was promised to me the following night, however the following night, the hotel wanted an additional $140 to move to the room i initially paid for for both nights. My family and myself were also looking forward to the hotels indoor pool due to it being winter and cold outside. the indoor pool water temperature was so cold that not one of us could stand being in it for longer than a few seconds. Additionally, we requested new sheets be put on our beds the following night because we were not moving to the room we were promised because there was an accident which involved a blood stain on the sheets. When we returned to the hotel we checked the sheets and the beds were simply made with the same blood stained sheet. I for one was extremely displeased with not only [...]charging me the price of a jacuzi sweet and delivering a standard room, but also extermely displeased with comfort suites.. If this particular situation is not made right in my eyes, i feel i will never recommend or personally use services from either [...]or comfort suites.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
1
Review of Comfort Suites Warner Robins

Reviewer score

2
5.01.0
Anonymous
boca raton, fl
Jul 16, 2009

average but clean

quick night stay. clean hotel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

outback across the street

Review of Comfort Suites Warner Robins

Reviewer score

2
5.01.0
Anonymous
boca raton, fl
Jul 16, 2009

average but clean

quick night stay. clean hotel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

outback across the street

Review of Comfort Suites Warner Robins

Reviewer score

4
5.01.0
Longtime traveller
Chicago
Jun 3, 2009

NIce getaway

Our stay at the hotel was fine. The staff was friendly and courteous. The breakfast was excellent. The only issue was that the room smelled (sor of like smelling the chlorine from the pool. The hotel is ideally situated across from shopping and eating and is conveniently accessible from the highway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short drive from hotel

The mall and restaurants are across the highway so you have to drive but everything is clearly visible from the hotel.

Review of Comfort Suites Warner Robins

Reviewer score

4
5.01.0
Longtime traveller
Chicago
Jun 3, 2009

NIce getaway

Our stay at the hotel was fine. The staff was friendly and courteous. The breakfast was excellent. The only issue was that the room smelled (sor of like smelling the chlorine from the pool. The hotel is ideally situated across from shopping and eating and is conveniently accessible from the highway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short drive from hotel

The mall and restaurants are across the highway so you have to drive but everything is clearly visible from the hotel.

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