Hotel Overview
very good hotel
good location, comfortable but small room, good facilities, near to all needed places. I recommend...
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-
neurosk
- Dec 14, 2011
Fantastic Family Event
The entire process could not have been any better. We did not have a care in the world and we were...
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-
Newbo
- Nov 6, 2011
Hotel Map
7390 Bear Lane, Columbus, GA 31909-2516
- Nearby airports
- Columbus Metropolitan Airport, (CSG), 5.00, S, Mile
Amenities
- Business center
- Conference Facilities
- Exercise Gym
- Fitness center
- Internet Access
- Jacuzzi
- Meeting/Banquet Facilities
- Pool
- Wheel Chair Access
- Wireless Internet
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (6)
Ratings and reviews for Hampton Inn Columbus-North
- All travelers (6) 4 / 5
- Business (1) 1 / 5
- Couples (3) 4.7 / 5
- Families (2) 4.5 / 5
- Amenities:
- 4.3
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.2
- Room comfort:
- 4.5
- Location:
- 4.5
- Value:
- 4
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
I was charged for a night I did not stay
I stayed at this hotel November 7-8, 2011. I booked the reservation online. I mixed up my dates and booked the 6th and 7th and didn't realize it until I showed up on the 7th. Lee, behind the front desk, assured me that Hampton Inn would bill me for just the 7th and 8th, and that's what the bill reflected when I checked out the morning of the 9th. However, later that week my credit card was billed for Nov. 6th as well. I called this Hampton Inn and was told that the manager -- who I asked for by name -- was not available and that Lee no longer worked for Hampton Inn. The manager, Bruce Raines, had sent me a thank you note for my stay, so I responded to that note and told him I had been assured I would be charged for two nights' stay, and asked to have the extra night refunded. I never heard back from Mr. Raines. I called twice as well. I will never stay at this Hampton Inn again. It was clean, it was safe, and it was comfortable, but the customer service from management is non-existent. Mr. Raines' email read, in part, "Our hotel has consistently maintained a ranking within the top 5% of over 1900 Hampton Inns worldwide and we’re proud three time recipients of the coveted Lighthouse award for outstanding service and accommodations. If there was any part of your visit with us that would cause you to give us less than 10s on a Hampton e-mail survey, please take a few minutes to let me know right away so I might have the opportunity to discuss it with you." Mr. Raines ignored my calls and email and did not follow through, and I am out $135 for a night I did not stay at this Hampton Inn, after I was assured at the front desk that this empty night -- a Monday, when the hotel was not full (according to Lee) would not be billed to my credit card.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 4
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
neurosk
very good hotel
good location, comfortable but small room, good facilities, near to all needed places. I recommend this hotel to all visitors to Columbus, GA
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Newbo
Fantastic Family Event
The entire process could not have been any better. We did not have a care in the world and we were able to devote the entire time attending to the family event. I can only say that this was the best vacation and lodging we have had in years...the staff was great with providing directions and heads up for resturants....thanks for the memories.........
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
great dining within steps of the Hotel...........
Reviewer score
Would recommend
EXCELLENT!
My wife and I, seniors & I'm disabled, found this hotel to be excellent and a great value. And we travel all over the country.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Soccer mom
Great location
Great location. Near new shopping and restaurant area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Jeffrey
Great Bathroom
This was a great hotel, the large bath tub and great room size was also enjoyable. We did not like the tv or the way it was setup though.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
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Hotel Map
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