Everything was perfect!! The staff was wonderful!! The hotel was extremely clean; and although it doesn't have a pool, this hotel everything else that you could possibly need or want. Plus the location is perfect!! They really made us feel at
home!! I loved it!!
It was a lovely hotel. We were there off an overnight trip. The amenities were nice. The only thing that sucked was the valet. We left our car on the side of the street and he took over thirty minutes to pull it up 5 feet. The valet guy wax always
on his phone and never seemed to be eager to get the car.
Had an issue with my reservation not showing up. After looking at my confirmation email, the first employee booked me using my guaranteed rate. When there was still an issue, a different employee got the necessary information from me and took care
of it the next morning at no inconvenience to me. This was done by both employees with the utmost patience and courtesy.
Room service staff was pleasant, and the restaurant's medium-rare steak was excellent. When ordering, I asked for some [real] butter on the side. They called back to ask whether I wanted it unopened or melted to make sure I got what I wanted.
The location can't be beat. It's less than a two minute walk from a MARTA station and there's plenty to do nearby. Though it's in a historic building, it has modern conveniences, so you get the best of both.
Room service was fine and even though the employee present at check out was handling something on the phone, he made sure to ask how I had enjoyed my stay. My guest works in the Atlanta service industry and was impressed.
Overall it was a great stay. I enjoyed it so much that I booked it again for my next stay, even though there were cheaper hotels.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Buy a Breeze card. The MARTA station is extremely close and can get to you to a number of attractions in short order. There are enough attractions within walking distance that you could go your entire stay staying at the Ellis without needing a cab.