Holiday Inn ATLANTA DWTN - CENTENNIAL PARK

My family has visited at Atlanta first and the location of Hotel was great. It is right beside of centennial olympic park, CNN, and Coca-cola. We stayed comfortably but unfortunately the water system had some problem so that we cannot use the water in the morning. However, staffs were very kind and helped us well. That's OK.

Absolutely absurd logic in their customer service. When I called two months ahead to set up the reservation, and very specifically asked the proximity to the airport, I was assured by the hotel front desk that it was "conveniently" located near the airport. It took 45 min. by train and a 20 min. 4 block walk to get there. I asked to cancel my return trip reservation due to flying in at 9:30p and flying out the next morning at 7:45a (remember travel time and being there an hour early for check-in) and was told that despite my decision being based on their own employees advice, it was "close enough" and they refused to cancel my reservation that was for 10 days in the future. I stayed at the Westin (VERY NICE AND WOULD HIGHLY RECOMMEND OVER THIS DUMP), thinking that Holiday Inns corporate customer service would surely see my point. Well, they did and agreed that it was ludicrous, but they don’t have the “authority” to issue a refund! Are you kidding?? Only the hotel can… So, lie to customers to get their credit card information for the reservation, then charge them no matter if they stay of not. Aside from this bologna, the hotel was musty, noisy, VERY dirty, and stuffy. And you’re guaranteed to be accosted by at least a dozen or more, seedy panhandlers within a 2 block radius of the hotel (one I had to physically push away as he was grabbing my wife’s wrist). I wish I could give this hotel minus stars!!!

We chose this hotel because it was right across the street from the tabernacle and we were seeing a concert there. The staff were so helpful from the very start and got us checked in in no time. Our room was very clean and spacious and they carried our bags to our room. There is a full bar but it is expensive and you do have to pay $20 a day for parking but I would definitely stay here again!!

Maid walking into my hotel room unannounced twice was really annoying, have never heard of this ever happening...let alone two times in three days. No hot water for an entire day. Generally poor cleanliness thoughtout room. Really in need of some deep cleaning, repairs and updates. Pool and patio were nasty. All door slam shut and keep you up all night long.

We went to a concert at the Tabernacle, and this was the perfect place. Spent 3 nights and had no problems at all. The rooms were smaller than we were used to but it was not an issue. Walking distance from Aquarium, Coca Cola, CNN, and lots of restaurants shops etc.

Hotel was great and within walking distance of major attractions.

Everything about this hotel is just fine, but the wifi speed is slower than dial-up, completely unusable.

They do not provide a continental breakfast for free, it's $13.95 per person for the breakfast buffet. The room does not have a fridge, sink, or comfortable bed. Their wi-fi sucked, it was extremely slow and you could barely load a page at all. The only good thing about this hotel was that is was in a prime location.

Stayed overnight in Atlanta for a GA Tech football game. The staff was very helpful and prompt to all needs. They directed us to a great late night diner, gave us great directions, and were quick to bring the car around when we asked. The room was clean and not too small compared to the size of normal city hotel rooms. We will stay here again when our team plays at the GA Dome as it is right there at Centennial Park.

hotel staff were very helpful with giving pointers for getting to Braves game and good bar options close to hotel. we stayed two nights and were able to walk to everything. Cent. Olympic park is one block away and is awesome. rooms were clean but bed was a small would be my only complaint. we had one queen bed in out room instead of king.