Hotel Overview
GOOD STAY--ROOM SERVICE SUCKED
ROOM WAS GOOD. COMFORTABLE BED. NEED TO UPGRADE TV'S
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KYMMY
- Mar 7, 2011
Overall good and clean at good price.
No real problems with the hotel. Checked in late and left early the next morning, so it was a very...
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tank
- Jul 18, 2010
Hotel Map
1325 VIRGINIA AVENUE, ATLANTA, GA 30344
- Area served
- ATLANTA
- Nearby airports
- Atlanta Hartsfield-Jackson International Airport, (ATL), 1.00, N, Mile; Peachtree Dekalb Airport, (PDK), 19.50, N, Mile
- Area description
- Airport - airport
Amenities
- Americans with Disabilities Act (ADA) Compliant
- ATM/Cash Machine
- Bath Tub
- Business center
- Car Rental Desk
- CD Player
- Coffee Maker in Room
- Cribs Available
- Desk with Lamp
- Executive Level
- FAX
- Free Newspaper
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- No Smoking Rooms/Facilities
- Outdoor Pool
- Overhead Projector
- Parking
- Pets allowed
- Phone with speaker
- Pool
- Porters
- Room Service
- Safe Deposit Box
- Satellite TV
- Temperature Control
- TV
- Valet Parking
- White Board
Dining
- Benton's Grill
- Benton's Grill, located just off our main lobby, offers for an exceptional in-house dining experience. Our menus specialize in bountiful breakfast buffets, lunch buffets including full salad bar, deli bar for sandwiches, Soup Du Jour, Dessert Bar, and 2
- Richard's On The Rocks
- An unexpected feature for an airport location....patio dining under the stars! Richard's On The Rocks features a lite menu and your favorite cocktails, wines, and beers served outdoos - complimented with music, a coi fish pond and fireplace.
- Benton's Bar
- After a long day, unwind at Richard's on the Rocks, the hotel's on-site patio bar, which features specialty cocktails, liquors and fine wines, as well as a light fare menu. A stately, stone fireplace and a koi fish pond create a relaxed, classy ambiance.
- Richard's on the Rocks
- Outdoor dining and your favorite beverages with music, coi fish pond and fireplace.
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (17)
Ratings and reviews for Crowne Plaza ATLANTA-AIRPORT
- All travelers (17) 3 / 5
- Business (5) 2.8 / 5
- Couples (7) 3.1 / 5
- Families (3) 3.7 / 5
- Singles (2) 2 / 5
- Amenities:
- 3.2
- Room cleanliness:
- 3.6
- Hotel staff:
- 3.4
- Room comfort:
- 3.6
- Location:
- 3.4
- Value:
- 3.1
53%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Needs Improvement
This hotel needs a lot of improvement on the quality of the rooms. The decor was outdated, furniture was worn, and the room was not overly clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 3
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
GOOD STAY--ROOM SERVICE SUCKED
ROOM WAS GOOD. COMFORTABLE BED. NEED TO UPGRADE TV'S
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Overall good and clean at good price.
No real problems with the hotel. Checked in late and left early the next morning, so it was a very short stay. Overall appeared to be a good average to above average hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would not recommend
Very Disappointed
The remote did not work. The hotel pictures did not match what the rooms looked like. The shuttle service did not come, had to take shuttle service from Hyatt. I checked in at 12:45 am (7/14)and checked out at 4:50 am (7/14) and had to pay $176.16. They would not work with me since it booked through [...]. Just a bad experience with Crown Plaza. I would not stay at Crown Plaza ever again. The check in clerk told me that when Atlanta airport shuts down this is how they make money.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 1
- Value:
- 1
Reviewer score
Would not recommend
Horrible hotel
The hotel rooms were smelly & the bathroom needed major updating & repair.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
Reviewer score
Would recommend
Great hotel for price
Great hotel. Had conference at the hotel. Rooms were large and clean. Staff was friendly. Restaurants about a block away. Shuttles ran to airport every 15 minutes for most of the day. All in all great experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would not recommend
good
I hated paying for parking at the hotel. Guest should not be paying for parking.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Perfect for my needs
The staff were very helpful when I felt uneasy about the crowed parting, staff recomended that I want untill a banquet was over and I could find safer parking rathar than the overflow parking
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Reviewer score
Would not recommend
The bed was comfy !!!
wrong hotel, would not move me. No frig in room , available at 30$$$$ charge. Would not give me upgrade Single one room, no couch one chair, not friendly people. Rest. ok Business room for checking out air travel back and booking and upgrading boarding passes was a joke. No comp. breakfast. Food expensive drinks expensive and not friendly people Will Never stay there again. Talked to at least 10 people who were all more upset with the hotel, the rooms and lack of interest or help of hotel workers. Front desk staff very uncorperative to keep the Guest happy. will take my business to another hotel. Have stayed at the Hyatt and Embassy Suites and Hilton and had better staff and accommaditions. They want to keep the customer happy the Crowne Plaza seemed not to care. You don't like something So be it they seemed not to care. So I repeat I will Never stay there again and will tell my travel buddies to Not stay there as well. !!!! Tooo many places to stay where they Want to please their Guests, unlike the Crowne Plaza Airport Atlanta. Do Not Go There. !!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 1
- Value:
- 1
Reviewer score
Would not recommend
Crowne Plaza -- A Review
Good location, friendly staff. However, rooms were dated. Would not expect this type room at a Crowne Plaza. Hotel in need of renovation/updates.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Trip purpose:
Business