$235 Avg/night
Rate and special offer based on Check-in: Aug 15, 2015 Check-out: Aug 18, 2015

Trump International Beach Resort

4 stars
View map of 18001 Collins Avenue, Sunny Isles, FL 33160

Hotel Overview

Ratings and reviews for Trump International Beach Resort

Overall score

4.3 / 5
5.01.0
152 out of 152
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.6
Location:
4.4
Value:
4

88% would recommend to a friend.

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Review of Trump International Beach Resort

Reviewer score

1
5.01.0
not a happy hotel guest
Business
Charleston, SC
May 13, 2010

Trump Trap!!!

The majority of the staff was very nice, the food at the hotel main restaurant was quite nice, however you could tell it was a poorly trained staff which created negative expereinces.1. At check in, the front desk took my credit card for incidentals. However, they did not process it correctly and after I ordered room service for dinner, I received a call after fallinig asleep from the room service staff saying I owed them cash because the credit card was not on file. They told me to leave my cash on the food tray outside my door at half past midnight. The night manager told me I should have checked my messages at the front desk about the credit card when it was their error to not process it properly in the first place. Totally unacceptable. 2. The beach and pool staff were frequently engaged in loud and unprofessional conversations of a supposedly 5 star accomodation. They were not bashful to carry on their conversations when guests were near or in need of service.3. When checking out, I had a $40 bill for mini bar charges. We did not touch the mini bar. The front desk manager quickly took off the charge, but that is totall unsatisfactory!In closing, I did not enjoy this hotel except for a few bright spots engaging with the breafast staff, [...]. It was easy to see that the rest of the staff was poorly trained an in several cases, down right rude and inappropriate. We will not return. Donald Trump, your hotel is fired!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
2
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

La Mullino restaurant in the Aqualina hotel down the street was amazing

Review of Trump International Beach Resort

Reviewer score

1
5.01.0
Anonymous
Business
OR
May 2, 2010

bad experiance

i have bed bug bites all over my body and the hotel did not alarm me about how bad it will be once i am bitten, i even killed couple of them and gave it to the hotel manger. i don't know what to say but this hotel could have handled this problem better by providing me with the side affect of this bug. they said they have never seen it before, yeah right! i heat Miami and was planing to go back with couple of friends in July but now i am soooooo freaked out and can't go to sleep in my own house fearing this thing followed me.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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