What was special about this hotel was the ever-present service staff whether in the lobby, at the pool, or by phone ready to tend to your every need. The staff was
polite and prompt and guests were made to feel welcome and valued.
What stood out about this hotel was the ever-present service staff. Whether in the lobby or at the pool or by phone, there was always much staff available to tend to your every need. Service was prompt, polite, and made you feel like a valued
guest. That is what makes a hotel special!
We travel on a regular basis and our recent stay March 15-23 at the Trump International Beach Resort was purely top notch! The best customer Service we've ever had. Every single employee from the pool to the Housekeeper were nothing short of
Professional and courteous from start to finish. Attention to detail was unmatched.
We will definitely be staying here again in the near future. LOVED IT!
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Tony Roma's, La Terraza, Beach Cafe & Grill, Lots of Sushi places and a nice little Mexican place in the strip mall by CVS Pharmacy. Take a $12.00 taxi ride to Adventura Mall and shop all day..awesome mall!
We arrived at the Trump International around 8 pm and found everything to be above our expectations. For the first two of a four night stay all was great. Then for some unknown reason the cleaning of our room went from great to poor. Only towels
were replaced but beds were not made. The last night we waited until around 6 pm and were in the room waiting for the maids to finish cleaning so we could get ready for supper.
The beach was very clean and beautiful. The hotel pools were nice but they closed the main pool for mechanical problems during our stay, this forced us to be on the beach more, and the kids enjoyed the ocean. It was a very relaxing vacation.
I USUALLY STAY IN WESTIN DIPLOMAT, THIS HOTEL IS MORE IN THE AREA SO I THOUGHT ILL GIVE IT A TRY, NEVER AGAIN! ROMS AS CLEAN OR BIG AS WESTIN OR AS ANY OTHER 5 STAR HOTEL, THE BIG POOL WASN'T IN USE LOBBY IS VARY SMALL, BEDS ARE NOT EVEN CLOSE TO
THE COMFORT IN OTHER 5 START HOTELS, WE WARE VARY DISAPPOINTED!!!! NEVER AGAIN !! I REALLY EXCEPTED MORE FROM MR TRUMP!!!!