Hyatt Place Sarasota Bradenton Arpt

All was fine

Loved the hotel definitely booking there next year so close to the beaches awesome stay

We had a great time, the room was great, the service was excellent, and the fact that I could bring my wife Breakfast in bed was superb!

My wife and I were from out of town staying in the area to look at waterfront properties. We enjoyed our stay at the Hyatt Place. The hotel was clean, great amenities to include late night bar and cafe. Breakfast was great with Starbucks coffee and great atmosphere. The staff was ready to please.

Good location, close to many restaurant and reasonable distance from down town and beach

On my wedding day, I left a diamond pendant necklace, wrapped securely on a table in my hotel room. The diamond pendent was a gift, from my now husband, that was presented to me five years ago, when my husband and I first met. After an amazing wedding on Siesta Key Beach, I returned to my hotel room to find that my securely wrapped diamond pendant necklace was no longer there. I searched everywhere hoping that there was some type of mistake made by housekeeping. I contacted the manager on site- and she was very defensive saying that her workers did not steal and after talking to the cleaner that cleaned my room- the cleaner said that my room was "so dirty" that she threw everything away! First and foremost, my room was not dirty, it was my wedding day! There were ring cases, a few shoe boxes, and other new things that were new but had been taken out of the package and left in the room. So for the staff to even suggest that the reason why my necklace was thrown away was because my room was "dirty". I must have left over 15 messages to the corporate office but I never received not one call back. :( I remember one message that I left, at this point I felt hopeless and extremely distraught that I broke down crying, pleading for help, reassuring that I came in peace and just wanted someone to be fair and do what was right. Still no one contacted me back and even the manager at the actual hotel stopped accepting my calls... I was so hurt... this was supposed to be one of the most special days of "our" lives. I understand housekeeping cleaning, but if I didn't put something in the trash- then it's obviously not trash. I understand defending your employees BUT there comes a point when you have to cross the line between humane and insane...The way that the staff and corporate office treated me was beyond and insane and tragically hurtful. There was no sensitivity relating to the fact that that was MY WEDDING DAY and that the necklace was given to me by the very man I had just married and that the mistake was made by the hotels STAFF so why did I have to suffer???? What makes matters worse...from the time that necklace was given to me, I never took it off. My wedding day was the very first time that I had ever taken that necklace off. The very first time in 5 years. That necklace was something dear to me, priceless... If i would have known that the very first time to take my necklace off would have been the last....then i would have kept it on for dear life. I would have held onto it and would have never let it go... Knowing (the hotel) all that I've just stated- you would think that the hotel managers,owners and corporate offices would have at least tried to something...anything. Unfortunately they did not. Please do not support this hotel. Sincerely, a very hurt and upset bride.